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BloomLocal Reviews

4.2 Rating 1,801 Reviews
79 %
of reviewers recommend BloomLocal
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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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Darren
Verified Buyer
“Very good service thanks”
Helpful Report
Posted 2 years ago
Linda
Verified Buyer
“Excellent service and beautiful flowers delivered always on time Thank you”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very nice bunch”
Helpful Report
Posted 2 years ago
Karina
Verified Buyer
“Flowers were beautiful ,the recipient loved them..Thankyou ,compliments to the flower arranger .”
Helpful Report
Posted 2 years ago
Chris
Verified Buyer
“The lady who took my order over the phone was very helpful and knowledgeable.”
Helpful Report
Posted 2 years ago
John
Verified Buyer
“Bloom delivered when Interflora offered nothing but some chocs or a potted plant. The selection was beautiful and well received”
Helpful Report
Posted 2 years ago
Jeffrey
Verified Buyer
“She liked the flowers! What else matters!”
Helpful Report
Posted 2 years ago
Karen
Verified Buyer
“Very efficient in delivery easy to order and they lasted ages”
Helpful Report
Posted 2 years ago
Christopher
Verified Buyer
“A beautiful bouquet arrived on time”
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Posted 2 years ago
Jason
Verified Buyer
“expensive but very good”
Helpful Report
Posted 2 years ago
Darryl
Verified Buyer
“Good choice at a reasonable price, with good delivery and kept up to date with the whole process, would definitely recommend.”
Helpful Report
Posted 2 years ago
PAUL
Verified Buyer
“The flowers arrived in good condition and they lasted for two weeks. My partner was very happy with how they were presented”
Helpful Report
Posted 2 years ago
Hayley
Verified Buyer
“Great service. Unfortunately, the delivery couldn't be made the same day as requested because the local florist didn't have enough flowers. I understand in the current climate these things happen and I was advised quickly and the delivery was made the next day. I would definitely use Bloom Local again”
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Posted 2 years ago
Dmitrijs
Verified Buyer
“Delivery on time, nice flowers and card. Thank you.”
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Posted 2 years ago
Lori
Verified Reviewer
“Ordered a bouquet for same day delivery. The flowers were delivered, but my sister didn’t hear the doorbell and the flowers were left outside. Unfortunately no note was left to say she’d had a missed delivery and so they were outside until I asked if she’d received them (as they were a surprise she wasn’t expecting anything). The flowers delivered are lovely, but please just drop a note through the door to say there’s been a delivery if you have to leave the package in a safe place.”
Helpful Report
Posted 2 years ago
Harry
Unverified Reviewer
“Yet again this team have delivered, I live in Scotland and love that I can phone and have confidence in an amazing floral gift for my amazing sister,when I am so far away,never let me down,highly recommended, well done team.”
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Posted 2 years ago
Lole
Unverified Reviewer
“Ordered flowers for my daughter-in-law birthday, she absolutely loved them Great service , Beautiful flowers Thank you mollys Hornchurch 👍”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Absolutely disgusted with your customer services and the fact my order wasn't delivered and to be told I'll have to wait a week or longer for a refund is appalling....quick enough taking money from an unemployed man yet not quick to give me back my money for a failed service”
Helpful Report
Posted 3 years ago
Thank you for your feedback today. We understand how frustrating it can be to have to wait for your funds, unfortunately, this is out of our hands and we are trying to shorten this time. We will be reaching out to you privately to find and solve exactly what went wrong with your order and thus improve our service. With your feedback, we can avoid it happening again in the future.
Posted 3 years ago
Julie Jones
Verified Reviewer
“SO BAD! The smallest bunch of flowers EVER! Paid £49.99 plus delivery total £57.98, I wouldn't have paid £20 for the bunch they delivered. Never use this company awful”
Helpful Report
Posted 3 years ago
Thank you for your valued feedback, we do pay close attention to all feedback here at Bloom Local. We understand that quality and quantity are both essential to providing a service you would be happy with. In this case, we seem to have not been able to meet your expectations, and for that, we apologize. To ensure we can maintain a high standard of service we shall, of course, be reaching out to you privately, and together we can make amends for your disappointment this time.
Posted 3 years ago
Giovanni MAZZELLA
Verified Reviewer
“I ordered same day delivery, paid and received confirmation emails, but the flowers never arrived. I finally received a reply from customer services (36 hours later) telling me that they cannot deliver and I will get my refund in 5-15 days!!!!...it was critical that my flowers were delivered as it was a very special occasion, yet no care for the customer, no concern and no immediate refund!! Do not use, as BloomLocal fundamentally fail on their service and they never even delivered the flowers.”
Helpful Report
Posted 3 years ago
Dear Giovanni, Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry. We will be attempting to contact you soon. Until then, please accept my most sincere apology. Sincerely The Bloom Local Team
Posted 3 years ago
BloomLocal is rated 4.2 based on 1,801 reviews
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