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BloomLocal Reviews

4.2 Rating 1,800 Reviews

79 %

of reviewers recommend BloomLocal

Company Reviews

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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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BloomLocal 5 star review on 23rd June 2023

BloomLocal 5 star review on 8th March 2023

BloomLocal 5 star review on 30th December 2022

BloomLocal 5 star review on 30th December 2022

BloomLocal 5 star review on 30th December 2022

BloomLocal 5 star review on 30th December 2022

BloomLocal 5 star review on 30th December 2022

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Average flowers arrived at 7pm on the delivery day - by which time my geriatric mother had convinced herself no one cared about her. Estimated time of delivery should be given. Had I known I would have had them delivered the day before her birthday, and she could have shown her visitors.”

Posted 1 year ago

Dear Sara Many thanks for leaving us a review. Unfortunately we don't guarantee delivery times, and we deliver up to 6pm. However we agree 7pm is too late. Our team will be in touch with you privately to try and put things right. Warm wishes Your BloomLocal Team

Posted 1 year ago

“Spelt my name wrong on the card & pronounced the receivers name wrong upon delivery.”

Posted 1 year ago

Dear Michael Thank you for your review. We awfully apologise for spelling and pronouncing a name wrong. We sincerely hope you enjoyed the timely delivery and fresh quality of the flowers. Warm wishes Your BloomLocal Team

Posted 1 year ago

“Straightforward service through the website. The website was misleading though... it says something along the lines of "hand tied and hand delivered ... by our network of local florists etc" ... I chose Bloom local because I wanted my friend to receive them the old fashioned way ie, a local florist handing over flowers with a smile. In reality, they were packed in a box, couriered by dpd and the box placed on the doormat by a courier (who knows how polite etc he/she was)... so not what I thought I was buying.”

Posted 1 year ago

Hi Sam, Thanks for reaching out to us by way of your review. I'm sorry to hear that you felt misled by our website, I'll be reaching out to put things right. Warm wishes, The BloomLocal Team

Posted 1 year ago

“The flowers were not up to standard very disappointing as the died within 2 day of arrival even following instructions they gave over priced very unhappy service”

Posted 1 year ago

Hi Adrian, I'm so sorry to hear this, this is not up to our standards at BloomLocal. I'll be reaching out to you promptly to put things right for you. Warm wishes, The BloomLocal Team

Posted 1 year ago

“Overpriced! Ordered a £50 worth of flowers and when the recipient posted a photo of her bouquet they looked like something you would pick up in Tesco for £10 - £20.”

Posted 2 years ago

Hi Terry, Thanks for your candid and valued feedback. I'll be reaching out to you privately, to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“The flowers were if a good quality but I was extremely disappointed at not being allowed an early morning delivery before 10am. This should have been made known before paying. Had I have known I would not have used this company. This is typical of so many delivery services these days. Tricked!!!!”

Posted 2 years ago

Hi Carl, Thank you for your review, although I'm so sorry this service was not available. I'll be getting in touch with you privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Not good, sadly the bunch of flowers arrived not in great shape and only lasted four days. Really sad as flowers from Waitrose have lasted longer.”

Posted 2 years ago

Hi Charlotte, Thanks for leaving us your valued review. I'll be getting in touch to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Called minutes after placing order to request a small change / particular colour and they couldn't put me through to the florist or take my request. Very disappointing - should've just called a local florist who could put the flowers together on request and probably for cheaper too..”

Posted 2 years ago

Hi there, Thank you for taking the time to leave us your review. I'll be getting in touch to find out more, and put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Flowers did not look like what I ordered. I understand there may be a difference in colour perhaps but I was disappointed with the overall appearance.”

Posted 2 years ago

Hi Charlotte, Thanks for your review, I'm sorry to hear this. I will be reaching out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Not many flowers for the money!”

Posted 2 years ago

Hi Sara, Thanks for your review, I'll be getting in touch privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Flowers are poor on this occasion, looking quite sad, especially for the price paid. I've ordered previously and they have been fine, however, this bouquet is poor.”

Posted 2 years ago

Hi there, I'm sorry you've had a poor experience with us this time, I'll be reaching out privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Website easy to use, delivery was fine. But the flowers that arrived were very underwhelming. Low volume, small bouquet despite me paying extra for a large bouquet. Overall very disappointing and I will not use again.”

Posted 2 years ago

Hi Michael, Thanks for leaving your review. I'll be getting in touch to put things right. Warm wishes, The BloomLocal team

Posted 2 years ago

“Order larger sized sunshine box and looks nothing like what was shown on order. Half the size and definitely not worth the money paid I paid £57 including delivery and could have gone to Florist myself in UK and got something spectacular for less money. Unfortunately I’m out of the country for work. Delivery was prompt and on time, as it should be if paid for”

Posted 2 years ago

Dear Graeme Thank you for writing us a review and we are awfully sorry that you had a bad experience using our service. It seems that an error was made and we are so sorry for this. I can assure you this is not up to our quality standards. I'll reach out to you privately to rectify the situation. Best wishes Your BloomLocal Team

Posted 2 years ago

“Flowers where in full bloom dead within 5 days very disappointed”

Posted 2 years ago

Hi there, I'm sorry to hear this, I'll be reaching out to you to put things right. Warm wishes, Olivia

Posted 2 years ago

“I was very pleased with the flowers but they came a day late coz the delivery man walked to the gate looked at the door and walked off without knocking. Even tho they were 2 people in the house and then took a picture of 2 cars on the drive.”

Posted 2 years ago

Hi Karl, Thank you for leaving us this feedback, and for letting us know. I'm saddened to hear that the delivery courier did not attempt to deliver this, and I will be taking this matter up with them promptly. In the meantime, I will be reaching out to you to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Nowhere near as many flowers as shown on the website. Would have been better going to Tesco :-(”

Posted 2 years ago

Hi there, I'm sorry to hear that you were disappointed with the flowers that arrived. I'll be getting in touch to find out more and put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Hello, I ordered flowers with bonbons and you delivered me some kind of dessert that i didnt order.”

Posted 2 years ago

Hi Patricia, Thanks for your review, I will be reaching out privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Flowers were sparse, I ordered the larger size.”

Posted 2 years ago

Hi there, Thanks for getting in touch. I'll be reaching out to you privately, to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Delivery came on time but I have to say I got sent a photo of the bunch of sunshine flowers I had sent to my daughter and was really disappointed as they were nothing like what the photo on the website looked like. There weee only three orange flowers and the rest was all green foliage. I won’t buy from your again 😊🌸”

Posted 2 years ago

Hi Rita, Thank you for your feedback, I'll be getting in touch privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Delivery was prompt but for the price the amount of flowers was a disgrace. I will not use them again. Nearly £50 for a hand full of flowers. You should be ashamed.”

Posted 2 years ago

Hi Richard, Thank you for giving us your feedback. I'd like to reach out to you privately to find out more from you and put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

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BloomLocal is rated 4.2 based on 1,800 reviews