BloomLocal Reviews

Name: BloomLocal
Address: 7, 11 Wimborne Road, Bournemouth,, Bournemouth
Rating: 4.21

4.2 Rating 1,800 Reviews

79 %

of reviewers recommend BloomLocal

Company Reviews

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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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BloomLocal 5 star review on 23rd June 2023

Andrew

BloomLocal 5 star review on 8th March 2023

Anonymous

BloomLocal 5 star review on 30th December 2022

Bruce

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were dead within 4 days.The recipient was very disappointed.”

Helpful Report

Posted 2 years ago

Hi Timothy, I'm so sorry to hear this, I would like to reach out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Very poor flowers only lasted few days paid over £50 for large but should of gone Tesco and got some for £15 very disappointed never use ever again.”

Helpful Report

Posted 2 years ago

Hi Anthony, I'm sorry to hear that you had a poor experience, and I will be reaching out to you privately to put things right. Warm wishes, The BloomLocal Team

Posted 2 years ago

“Not the freshest of flowers and not as many a photo”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your honest review, I'd like to reach out to you to find out more and put things right. Warm regards, The Bloomlocal Team

Posted 2 years ago

“I love the look of the bouquets on the site so I decided to use them I decided to upgrade my Bouquet to a large which took it up to around £69 when it was delivered I was very disappointed to find it had three roses in and a lot of foliage I reached out to customer services emailed them to say I wasn’t satisfied and could they just clarify whether the picture was of a small medium or a large Bocquet and I was disappointed in what I paid for and I’m still yet to hear back from them”

Helpful Report

Posted 2 years ago

Dear Virginia Thank you for taking the time to leave us a review. It’s good to know that you were happy with the flowers. From the picture it looks like the florist overlooked the upgrade to a large. I will review your order and refund you to compensate. Best wishes Your BloomLocal Team

Posted 2 years ago

“Although the flowers actually looked nice, the greenery was very dry and the whole thing looked more like a posy than a bouquet. Very poor for the money”

Helpful Report

Posted 2 years ago

Dear Mick Many thanks for leaving us a review. All of our bouquets are created by skilled, professional, local florists. If the bouquet looked like that, something has gone wrong and I would love to revise and resolve this issue. I will be reaching out over email to ask for a photo of the delivered bouquet. Your BloomLocal Team

Posted 2 years ago

“The flowers didn’t look anything like the price u would pay for a nice bunch looked cheap”

Helpful Report

Posted 2 years ago

Good afternoon Gary, Thank you very much for taking the time and leaving a review here. I am sorry you were not happy with the flowrs that were sent to you. I will contact you via email so that we can investgate in this matter and also find a proper solution. With kind regards, Your BloomLocal Team

Posted 2 years ago

“Having ordered a bouquet of £67.98 for my mothers 75th birthday. I was disappointed to learn that it had been passed to a florist and they were told the bouquet was for £45 so they made £20 just by passing it to the shop. A few days later most of the flowers had died much to our disappointment”

Helpful Report

Posted 2 years ago

Dear Sarah, thank you for taking the time to write us a review. We are deeply sorry to hear you are not satisfied with the flowers being delivered. We will reach out privately to try and rectify the situation. Your BloomLocal Team.

Posted 2 years ago

“Written already to mention this and had no response but was disappointed that, despite adding the flower food and changing the water, the blooms only lasted 3 days.”

Helpful Report

Posted 2 years ago

Dear Graham, thank you very much for taking the time to write us a valuable review. As all flower bouquets sold on our website are created by one of our high street professional florists, flowers should definitely stay well for at least a full week. Please, would you be able to email us your order number and a picture so we can look at this instance and rectify the situation? We will reach out to you privately as well. Your BloomLocal Team.

Posted 2 years ago

“No timely notication that my purchase had been delivered, no response to my emails...”

Helpful Report

Posted 2 years ago

Dear Danny Thank you for taking the time to leave us a review. We are sorry to hear that you are not satisfied with the service provided. I checked our mailbox and I'm afraid I can't find any email sent from the address linked to this review. We value customer contact enormously and we are always available over phone, email and social media to answer any questions instantly. If you would like to reach us over email, our email address is contact@bloomlocal.com. Your BloomLocal Team

Posted 2 years ago

“Not as promised. Flowers were nothing like described and cheaper products used. I complained I was promised 20% discount which I have not received.”

Helpful Report

Posted 2 years ago

Dear Sharon Thank you for taking the time to write us a review. We are very happy you did as all feedback is valuable for us to improve our service. All refunds are daily processed and paid out, so something must have gone wrong here. We will investigate what happened, and contact your privately to rectify the situation. Your BloomLocal Team

Posted 2 years ago

“Extra large bloom pathetic and delivery late in day.......Never again.”

Helpful Report

Posted 2 years ago

Dear Lee It means a lot to us that you took the time to write us a review! We have no record of the flowers being late delivered. We will reach out to you privately to investigate what happened so we can try and rectify the situation. Your BloomLocal Team

Posted 2 years ago

“No text or email to state if flowers were delivered”

Helpful Report

Posted 2 years ago

Dear Joanne Thanks for leaving us a review! We are sorry to read that you were unhappy with our service. As we value customer contact enormously, we are always available for questions over phone, email and social media, and reply instantly to all queries. We do hope to see you back in our webshop again. Your BloomLocal Team

Posted 2 years ago

“Flowers arrived 3 days late. Customer services were very poor to respond.”

Helpful Report

Posted 2 years ago

Dear Dennis Thanks a lot for taking the time to write us a review! We will contact you privately to investigate what happened and try and rectify the situation. Your BloomLocal Team

Posted 2 years ago

“I ordered a bouquet to be delivered to my mother in law following the death of her mother. BloomLocal put the wrong name on the envelope and spelt my husband’s name incorrectly on the card. The flowers were beautiful tho.”

Helpful Report

Posted 2 years ago

Dear Julie Many thanks for taking the time to leave us a review! We will get in touch with you privately to check the order's details and the details on the delivery so we can see what went wrong here. Your BloomLocal Team

Posted 2 years ago

“Pricey for the flowers selected and overall appearance”

Helpful Report

Posted 2 years ago

Good morning Lauren, Thank you very much for taking the time and writing this review. I will look into your order and get back to you via email. With kind regards, Your BloomLocal Team

Posted 2 years ago

“Hi I am not happy about my delivery at all my girlfriends flowers were delivered a day later than it said in email Saturday 15th when they arrived the person who delivered them didn’t even knock on the door had left flowers sitting outside her house because she wasn’t obviously awake until 2 hours later and the flowers didn’t even look the same. I hope to hear back about this as I am considering a refund because the flowers are now in the bin already.”

Helpful Report

Posted 2 years ago

Good morning Gary, Thank you very much for leaving a review here. Let me please check your order and I will get back to you via email asap.

Posted 2 years ago

“MY FLOWERS WERE LATE DUE TO THE FACT THAT IT WAS NOT IN STOCK. I WAS ADVISED LATER BY EMAIL OF THE ISSUE AND REPLIED BACK TO SEND ANYTHING THE FOLLOWING DAY. THE FLOWERS WERE NOT PARTICULARLY FRESH AND WERE DEFINITELY NOT UP TO A STANDARD I WOULD HAVE ACCEPTED. UNFORTUNATE I GUESS DUE TO COVID.”

Helpful Report

Posted 2 years ago

Good morning Mr. Paul, Thank you very much for taking the time and writing this review. I will look into your order and get back to you via email. With kind regards, Your BloomLocal Team

Posted 2 years ago

“The number of flowers is different from your web picture”

Helpful Report

Posted 2 years ago

Dear Mohsin, thank you for your valuable review and we are very sorry to hear your discontent. Sometimes flowers get substituted, however, we always make sure the bouquet sent is the same value and look of the bouquet ordered. We will reach out privately to ask for your order number, so we can compare the order with the picture and take any necessary action.

Posted 2 years ago

“I used your company to get a guaranteed same day delivery. The receipt says it was delivered yesterday. Some 5 days later. I can't accept that as a good service in any way. I was not infomred that the delivery had been delayed again.”

Helpful Report

Posted 2 years ago

Dear Jamie, thank you for leaving us this valuable feedback. This situation certainly does not sound like our usual service. Same Day delivery really is same day, unless something out of the ordinary happens in which case we communicate with the customer. We will reach out to you privately, to ask for your order number so we can dive into what happened and compensate you fairly. Wishing you a wonderful day.

Posted 2 years ago

“Very disappointed on the quality of the flowers I received for my 70th birthday. Wilting after 4 days”

Helpful Report

Posted 2 years ago

Good afternoon Mrs .Brown, Thank you for taking the time and write a quick review. That is much appreciated. I am really sorry to find out about your disappointment about your birthday flowers. If you would be so kind and provide me with your order number, I am more than happy to check your order and we can find a way to rectify the situation. With kind regards, Your BloomLocal Team

Posted 2 years ago

BloomLocal is rated 4.2 based on 1,800 reviews