Browns Ladders Reviews

Name: Browns Ladders
Address: Glenway Works, Brierfield, Nelson, Nelson
Rating: 4.74

4.7 Rating 359 Reviews

95 %

of reviewers recommend Browns Ladders

Company Reviews

Questions

Metrics

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ladder is great, just as I had expected. There was a long delay in the ladder arriving due to circumstances beyond Browns control however I was kept updated by the company which was great!”

Helpful Report

Posted 4 years ago

“Ladder is light for such a tall ladder and very stable. The height table had good information but was hard to read and I am not sure if it gave base size as tripod is wide to be stable so won’t fit in a narrow gap. Was delivered very quickly and good price. The offer of free rubber feet was good but they were tricky to fit so would have been better if they were put on before delivery”

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Posted 4 years ago

“Very good customer service and quick delivery. Very happy with my product at a reasonable price. I would definitely recommend to anyone out there looking to purchase a top quality ladder to get in touch with Browns Ladders.”

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Posted 4 years ago

“Good customer communication and service. Satisfied to receive a sturdy ladder useful for all round purpose in our home and garden.”

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Posted 4 years ago

“Ladder arrived well wrapped and in good condition. Disappointed that it could not be delivered for my wife before Christmas. Tracy Taylor - very good. You are lucky to have her.”

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Posted 4 years ago

“Quick delivery and the cheapest I could find the ladders on the internet”

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Posted 4 years ago

“Excellent service abd timely delivery of orders”

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Posted 4 years ago

“My ladder was out of stock when i ordered, however i was given a delivery date which i was happy with, yet it became available before that and was delivered early which was good. The ladder is perfect for my needs which is mainly to do the windows inside and out on the conservatory as well as the guttering--so as you can tell its versatility is good and is much more robust and secure than my previous one”

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Posted 4 years ago

“I picked this ladder as it was light but able to carry a heavy weight and being safety compliant (which is why it was more expensive). Was up a 7 metre wall yesterday and it felt incredibly sturdy with no wobbles.”

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Posted 4 years ago

“I’m very impressed with my new Henchman garden step ladder. Purchase and delivery processes were efficient and the price was competitive.”

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Posted 4 years ago

“Excellent communication and delivery. Could not be more happy. About to try and put it together - which may prove a challenge!”

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Posted 4 years ago

“Very prompt response to emails and prompt delivery of ordered parts. Just what we need.”

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Posted 4 years ago

“Once again you have come up trumps and sourced a platform for me for a present for Christmas even though there were none in stock - thank you 👍🏼”

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Posted 4 years ago

“Perfect for our needs and very, very safe. Folds away neatly and compactly.”

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Posted 4 years ago

“Really pleased with the garden ladder. Ordering was straightforward and delivered very quickly.”

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Posted 4 years ago

“Order process delivery and product - all excellent. Thanks Tracy.”

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Posted 4 years ago

“Good product & most efficient service thank you”

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Posted 4 years ago

“Great and fast service, good product. Thank you.”

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Posted 4 years ago

“Excellent service and ladders, delivery within 3 days of ordering. Highly recommended.”

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Posted 4 years ago

“Competitively priced; delivered well packaged and on time. Good service, would not hesitate to recommend or use again.”

Helpful Report

Posted 4 years ago

Browns Ladders is rated 4.7 based on 359 reviews