Build & Plumb Reviews

Name: Build & Plumb
Address: Newburn Haugh Industrial Estate, Riversdale Way, Newcastle upon Tyne, England
Rating: 4.58

4.6 Rating 950 Reviews

88 %

of reviewers recommend Build & Plumb

4.6

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Build & Plumb 5 star review on 7th December 2025

Lee Bowes

Anonymous

Anonymous // 01/01/2019

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English

“product and service”

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Posted 1 year ago

“Arrived swiftly and a better price than local suppliers”

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Posted 1 year ago

“Placed an order on 23 Oct, got delivered on 9th of Nov. Twice I've made enquiry why does it take so long. First time I was lied to order will be delivered next day, second time the rep was honest and said they still are awaiting delivery from Holland and once in, I will have my order within two days. Which was the case. Pleased with the safety shoes, hopefully they will last a year or two.”

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Posted 1 year ago

“Very good service ordered and delivered in just two days, all goods arrived undamaged.”

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Posted 1 year ago

“Prompt delivery, efficient service.”

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Posted 1 year ago

“Good quality product and excellent service. Than you.”

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Posted 1 year ago

“Item arrived on time and as described.”

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Posted 1 year ago

“Excellent service fast delivery thank you”

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Posted 1 year ago

“More of a fault with their chosen courier DX, ordered boots and paid for next day delivery as needed them straight away. Waiting in all day to get a message saying we tried to deliver the parcel and we left a calling card.....guess what....no calling card and no call. I also stated on the delivery to be left in the safe place in case of any problems. Nothing!!! I still have no boots. Lol. Waiting to see what comes of the bad first experience. Update. Build and Plumb sent a refund for the next day delivery charge at first opportunity this morning. Good service by them. Hoping the boots turn up ASAP”

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Posted 1 year ago

“Great service quality product”

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Posted 1 year ago

“Really easy transaction. Highly recommended company to deal with.”

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Posted 1 year ago

“Really easy site to navigate very speedy delivery highly recommend build and plumb”

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Posted 1 year ago

“Order arrived on time and packaged well. I over ordered so have returned one package. It was simple to do.”

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Posted 1 year ago

“Good quality and fast delivery”

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Posted 1 year ago

“Great boots at a great price usually have trouble getting a good fit but these are spot on. Delivery fast I will definitely be using. Build and plumb again. Very neat fitting boots”

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Posted 1 year ago

“Came on time and communicated well”

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Posted 1 year ago

“Best price very fast despatch”

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Posted 1 year ago

“Great prices and as the depot is near, I was able to collect”

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Posted 1 year ago

“Just great customer service and listening to me”

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Posted 1 year ago

“Fast delivery and I got what I ordered .11 inches nela plastering trowel black edition that or hard to find”

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Posted 1 year ago

Build & Plumb is rated 4.6 based on 950 reviews