Car Mats UK Reviews

Name: Car Mats UK
Address: 4, Kings Mill Way, Mansfield, 4, Kings Mill Way, Mansfield, Nottinghamshire
Rating: 4.68

4.7 Rating 7,318 Reviews

92 %

of reviewers recommend Car Mats UK

4.7

Based on 7,318 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01623 645100

Email:

tracy@mkr-uk.com

Location:

4, Kings Mill Way, Mansfield,
4, Kings Mill Way, Mansfield
Nottinghamshire
NG18 5ER

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Car Mats UK 5 star review on 3rd May 2024

S Draper-Todkill

Car Mats UK 5 star review on 21st March 2024

R Wilson

Car Mats UK 5 star review on 17th March 2024

Car Mats UK 5 star review on 15th March 2024

H Golton

Car Mats UK 5 star review on 9th March 2024

A Towlerton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m disappointed with the fit of these mats . They do not fix firmly, especially on the drivers side”

Helpful Report

Posted 3 months ago

“Says 3-5 working days took 3 weeks to come. Car seats cover are good quality though”

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Posted 3 months ago

“Good quality material but dissapointed with the fitting very difficult to fit and fiddley and after being over stickey it then came unstuck from the sides and peeled away.”

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Posted 3 months ago

“Really impressed with the seat covers. They were a lovely snug fit. They look and feel quality. The car matts were okay, functional, fitted well but the quality wasn't as good compared to the seat covers. The finishing with the braiding could be a bit tidier and lets things down. I am pleased with the seat covers, satisfied with the matts but dissapointed with the length of time it took to receive my order. There was no indication at the point of oredering that it would take more than 3 to 5 business days. I had to chase the items, and there was still no communication from Car Mats UK.”

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Posted 3 months ago

“Please can you contact Bruce King on 07715903703. Regards”

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Posted 3 months ago

“Happy with mats on the whole, although disappointed that the buttons are disconnecting as soon as they are put together even following several attempts they will not stay connected”

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Posted 3 months ago

“Not a good fit for the latest GLC it’s ok but the side pockets are now near useless. The flap you pull over the rear bumper needs to be in different fabric on the side that’s personalised, my cocker spaniel can only just get up and it’s very slippy/smooth not helping him at all.”

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Posted 3 months ago

“Material quality of seat covers is great but I ordered a vinyl print on the front seat covers and it came without them on very disapointed.”

Helpful Report

Posted 3 months ago

Hi Connor, We are so very disappointed to hear your order has arrived without the vinyl print image. We are aware you have spoken to our customer service department who offered to replace your order free of charge however you were so pleased with the quality of seat covers, you asked for a partial refund for the missing vinyl print. We understand this has now been resolved satisfactorily for you. If you have any further concern, please contact our customer service supervisor Amy, on support@carmats-uk.com or 01623 645 100. Kind Regards Car Mats UK

Posted 3 months ago

“It took 3 weeks for delivery, received no communication until I put in a PayPal dispute. Then mysteriously a few hours after a dispute was opened it got shipped and I was emailed. It arrived the day after. The item itself fitted my boot really well but the price is ridiculous. It's the same quality and material as the 25 quid one I bought from ebay, so about 90 quid more for this one. Definitely not worth the wait, or the price.”

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Posted 4 months ago

“The driver side mat doesn’t go under the pedals, so not great.”

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Posted 4 months ago

“Communication wasn't great as I had to chase them on numerous occassions as to when the mats would be delivered only to find out there had been issues with their dispatch area.”

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Posted 5 months ago

“The car mats are well designed and come of high quality, the only issue I have was the packaging. It was just placed in clear plastic bag, so ruined the surprise for Christmas.”

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Posted 5 months ago

“Quality of the mats are excellent and fit perfectly. Poor communication from point of order and long delivery time. It should be made clearer on the website that the mats are not on stock but made to order.”

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Posted 5 months ago

“The mats themselves are good quality. The problem is the driver's mat does not click onto the retaining posts. Whilst driving the mat comes out of retaining posts and creeps under the pedals, which could be dangerous. Hence only 3 stars.”

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Posted 5 months ago

“Incomplete order. Only one set of two arrived.”

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Posted 6 months ago

“Look cheap for the money, ordered luxury but just the same as any £10 set from eBay”

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Posted 6 months ago

“Colour wise, my beige car mats were spot on. Although, l ordered the deluxe mat, l felt like their probably wasn't much difference between deluxe and standard. The mats seem very thin, even at this level and aren't a great fit.”

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Posted 6 months ago

“Expected better quality considering I paid for the exclusive mats. The personalisation is off line with the outline of where it should be added, making it look cheap and shoddy.”

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Posted 6 months ago

“The two rear mats and the front passenger side are very good. The driver side fasteners are slightly too wide which makes the mat raise up at the back.”

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Posted 6 months ago

“Quality is good but your aim of dispatching orders (apart from boot liners) in 3 to 5 working days was not adhered to - I waited a full 14 days for delivery of my order.”

Helpful Report

Posted 6 months ago

Car Mats UK is rated 4.7 based on 7,318 reviews