Car Mats UK Reviews

Name: Car Mats UK
Address: Unit 1a Bestwood Road, Brookhill Industrial Estate, Pinxton, Nottinghamshire
Rating: 4.65

4.7 Rating 7,676 Reviews

91 %

of reviewers recommend Car Mats UK

4.7

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

7772131313

Email:

accounts@mto-uk.com

Location:

Unit 1a Bestwood Road,
Brookhill Industrial Estate,
Pinxton
Nottinghamshire
NG16 6NT

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Car Mats UK 5 star review on 12th January 2025

S Harfield

Car Mats UK 5 star review on 29th November 2024

S Schmitz

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The car mats themselves are excellent though they arrived without fixings! I emailed them and they promptly answered saying they would be with me within days. Unfortunately still waiting. The mats are great but I can't fix them in position so unfortunately only half marks 5/ 10”

Helpful Report

Posted 1 year ago

“Great at doing the custom bits and the mats looked great but don’t let the description of ‘ Luxury ‘ get your hopes up as pretty low grade polyester which if I was keeping the car wouldn’t be good enough sadly however if you want to sharpen up the interior in a car for sale their perfect 👍”

Helpful Report

Posted 1 year ago

“Unfortunately having spent lots of time choosing these mats, I find that thy do not fit, being larger than those which they replace. the rear seats are fine. Both front mats are too wide. The mats are good quality. i chose not to return on this occasion”

Helpful Report

Posted 1 year ago

“For the price I was expecting better quality mats tbh. They fit perfectly and delivery was good. But the mats are a bit too brush like and i was expecting more of a plush carpet type and these trap all the little bits of dirt and stones in them.”

Helpful Report

Posted 1 year ago

“The central mate just doesn’t fit . The front portion looks ok but the back portion Is totally miss shaped . It’s way to big”

Helpful Report

Posted 1 year ago

“Not quite what I expected as the centre part of the doesn’t go under the centre console and lay flat .”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you for taking the time to review our product. We are disappointed to hear from your review you have some concern over your order and how it is fitting. Our customer service department has't been contacted to be given the opportunity to help resolve any issues surrounding your order and we are of course incredibly keen to ensure the product you have been supplied is up to our usual standard of excellence. Please can we encourage you to contact our customer service department on support@carmats-uk.com for further assistance. Kind Regards Car Mats UK

Posted 1 year ago

“I can not answer as I have still no received them as they use yodel and according to yodel they are still with the sender a week later.”

Helpful Report

Posted 1 year ago

“Sadly, not the best quality”

Helpful Report

Posted 1 year ago

“Purchased a boot liner as we have dogs. After chasing up, delivery was swift. Not as heavy duty as I expected for the price. Also had the split seat option but woul not recommend if using with dogs as there is no overlap of material or Velcro to keep it closed so the dog hair will get into the boot space.”

Helpful Report

Posted 1 year ago

“Very quick delivery, however quality not as good as expected”

Helpful Report

Posted 1 year ago

“Unfortunately my experience hasn’t been great with the product itself, the fastener clips came undone for two separate mats. The company have been helpful in sending out new clips but in further I think I’d always buy genuine mats.”

Helpful Report

Posted 1 year ago

“I am disappointed that the drivers mat doesn’t fit close to the pedal areas allowing dirt to collect in the gaps and it doesn’t reach under the seat enough So poor value for money and bad design”

Helpful Report

Posted 1 year ago

“One of the attachment points was broken in the bag and for the luxury ones, the pile looks fairly cheap. For the price, not bad and on time delivery. Overall good.”

Helpful Report

Posted 1 year ago

“Good enough product but the latch points don’t line up, so a little disappointing. The Matt won’t sit right because of this! And will now move as not fastened properly”

Helpful Report

Posted 1 year ago

“Although it looks and feels like a good product there are something that you could improve on 1 eyelet holes need to be a little bit bigger as some fit through others don’t 2 boot liner fits but in some areas it needs to be abit bigger/ longer so it covers the carpet area fully falls short in number of places by cm 3 would of liked Velcro down the side where it meets the back seat as dirt can get through the gap would of liked it to of been fully sealed with this”

Helpful Report

Posted 1 year ago

“Mat is great, quality is good, few loose threads but fit is generally good. Only criticism of the mat is that the right hand side doesn’t fit the shape of the car as well as the left, the wheel arch shape is different to the left side but it’s workable. One point for improvement: The clips might also be better positioned if the webbing was longer on the female side, you can’t quite get it tight enough. Need to work on your packaging though, photo attached of how it arrived. Is anything missing?”

Helpful Report

Posted 1 year ago

“The mats are very good but was disappointed that the front passenger side didn't have the holes to clamp the mat down.”

Helpful Report

Posted 1 year ago

“Unfortunately I didn't get what I thought I had ordered. I didn't check the return ordered information. My fault! I wanted beige with similar edges and a heal protector. Received black with black edges, no heal protector. We live and learn at all ages.”

Helpful Report

Posted 1 year ago

“Ordered a few times from car mats uk unfortunately their communication isn’t very good at letting you know when items arriving .”

Helpful Report

Posted 1 year ago

“I had ordered set covers and an armrest cover . The seat covers came minus the armrest cover. Have emailed to ask for them to be forwarded so will not pass judgement just tet.”

Helpful Report

Posted 1 year ago

Car Mats UK is rated 4.7 based on 7,676 reviews