Console Cloud Reviews

4.7 Rating 195 Reviews
95 %
of reviewers recommend Console Cloud
4.7
Based on 195 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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About Console Cloud:

Console Cloud is a leading property management and trust accounting software powering successful real estate agencies to do less administration, make more money and grow more.

Designed to revolutionise property management with a suite of smarter workflows and features and powerful integrations that enable radical productivity gains and empower agencies to provide a superior level of customer service.

Console Cloud gives property managers the tools to do what they do best.

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Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I was fortunate enough to be one of the first users of Console Cloud. Having had a brief overview of Console Gateway, the opportunity to work with Cloud in my first endeavour in the property management industry, took a large degree of stress out of most processes that we encountered. The growth and development of Cloud through subsequent years continues to aid in making processes seamless and this in turn provides additional time to focus on strategic areas of the business. A big thank you to the whole Console team for this powerful business tool and the ongoing improvements you provide.
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Posted 1 year ago
I was fortunate enough to be one of the first users of Console Cloud. Having had a brief overview of Console Gateway, the opportunity to work with Cloud in my first endeavour in the property management industry, took a large degree of stress out of most processes that we encountered. The growth and development of Cloud through subsequent years continues to aid in making processes seamless and this in turn provides additional time to focus on strategic areas of the business. A big thank you to the whole Console team for this powerful business tool and the ongoing improvements you provide.
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Posted 1 year ago
Console is easy to use and friendly to all users. As this is Cloud base, we can use it as long as we are online and less interference experienced. Console Support is very useful that can resolve most of our queries and give very quick respond
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Posted 1 year ago
Console is user friendly, simple yet provides enough adequate information. The live chat is amazing and saves me so much time in my busy day.
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Posted 1 year ago
Robert Kenyon did our training for the new inspection app in cloud and we just love the app and we enjoyed the training. The photos are so clear and the app is very very easy to use. Thanks Robert for the great session
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Posted 1 year ago
We have only just started working with Console Cloud however it appears to be a rich product that integrates with all our usual suppliers. We are very impressed and hopeful of a long association.
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Posted 2 years ago
So easy to use and saves so much time. Support is amazing. I love the live chat process. Very friendly and supportive staff.
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Posted 2 years ago
We have recently switched over to Console Pay and the whole process was seamless! We would highly recommend using Console Pay to anyone. It is quick and easy from start to finish. The support we received through Console support and Live chat was second to none. Thank you! The Team at CLK Echuca
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Posted 2 years ago
Thanks for your review of Console Pay, Team CLK Echuca. We appreciate your feedback on how simple it was to transition to Console Pay and the service experience you received. All the best!
Posted 2 years ago
I have previously used Gateway continuously for 18 years. Superb service in the conversion process provided by Michelle Jakovac. Nothing too hard for her. Good software for PM-focused businesses. Easy to learn for new staff. Navigation between components is logical with one exception being you cannot see tenant transactions under the tenant card. Auto arrears system helping with rent collection. Inspection module easy to use and report format clear. Sales module very limited. The program is being continuously improved too and I have seen new features roll out already even though only using it for one month so far.
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Posted 2 years ago
Thanks for your review of Console Cloud. Pleased to hear about your experience with the platform and the team. Welcome to the Console Cloud community.
Posted 2 years ago
Certainly saves time! And time is money! It's a very valuable property management program and well worth learning and implementing into your business.
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Posted 2 years ago
Thanks for your review, Alice. Great to hear you are finding the time savings from using Console Cloud.
Posted 2 years ago
We changed over to Cloud from Gateway and have found the system to be far superior - not only with the ease of use but also the workflows and automation that are integrated. The Owner and Tenant Portals have also proved to be great in providing better service to our Clients. Working remotely is now much easier. The Team at Console made the upgrade to Cloud effortless and any queries that we've had have been answered promptly and efficiently by their Support Team.
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Posted 2 years ago
Thanks for your review, Olivia. Great to hear you have found the platform easy to use and are able to deliver a better service to your owners and tenants with the apps and portals of Console Cloud.
Posted 2 years ago
We had only been a Console Cloud customer for a short 12months due to our business being sold. During that time we found Console Cloud meet our expectations and more. We enjoyed every Webinar that was available and good see how progressive Console Cloud was. The personal face to face contact we got from Cloud was fantastic. We now had the faces to relate to that had been behind the scene previously. I would highly recommend Console Cloud to any business that is thinking of making the change. It is a business that is growing that will allow you to grow your business. Trust Accounting and the stat reporting that is on offer is fantastic you can easily see how your staff, landlords and tenants are contributing to your business. This software is an asset to any Real Estate business. Roslyn
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Posted 2 years ago
Thanks for your review of Console Cloud, and thank you for your feedback on Cloud's product development and webinars. The team at Console enjoys reaching our Cloud community through these webinars, so pleased to hear you found them useful.
Posted 2 years ago
This software helps me & the PM/team to do our job much faster, simpler & effective. I'm very happy with the level of customer service provided by Rob & Michelle. They helped me & my team to migrate smoothly with no hassle. The training team (Ebony) also has been wonderful to deal with. We are getting more and more confident in using the software every day because it's such a user friendly program to use.
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Posted 2 years ago
Thanks for your review and feedback, Christine. It's great to hear you and your team are enjoying the Console Cloud experience and that through your onboarding journey with our team.
Posted 2 years ago
We moved from a very manual system as a smaller operator to Console Cloud and I have to say that this has been a game changer for us. The system is so intuitive, the trust accounting is so much easier and the dashboard and overviews for our commercial agency is fantastic. Using this platform has spurred us on to chase more business and increase our network and database. We are very glad we trusted our gut and trusted Console Cloud. The training and continued support from the team has been professional and efficient. This has been a key win for our business.
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Posted 2 years ago
Thanks for your review, Jo. Great to hear that Console Cloud is helping drive growth in your commercial business. We look forward to supporting your continued success!
Posted 2 years ago
The program is so easy to use, almost intuitive, when required "live chat" staff are very knowledgeable and sort out my queries quickly. So glad I stayed with Console and worked through the new methods, now I feel like a "pro" and would not go back to Gateway, thanks Console.
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Posted 2 years ago
Thanks for your review, Noele. Good to hear you are fast becoming a Console Cloud Pro and are happy with your decision to upgrade with Console. Welcome to our Cloud community!
Posted 2 years ago
I am so excited and happy for launching Console Cloud. I have been using Console Gateway more than 15 years and finally chance to use this powerful cloud software - I do mostly accounting side. Not only easy to use Daily receipting, reconciliation, pending payment but also quicker and paperless. Time saver ! Transmission from Gateway to Console cloud was little bit hectic but there were always support and constant training, videos available. Email support team was very helpful and quick. Compare to the other cloud base management software I strongly recommend to use Console Cloud to real estate agents.
Console Cloud 5 star review on 21st September 2021
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Posted 2 years ago
Thanks for your review, Kyoko. Wonderful to hear you've experienced the time-saving benefits of Console Cloud and the trust accounting side of the platform. Welcome to the Console Cloud Community!
Posted 2 years ago
5 Stars!! It's always a pleasure working with the Console Cloud Team! The training is informative and the resources available are so helpful. The staff are informative and responsive. Highly recommend :)
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Posted 2 years ago
Thanks for your review, Kasey and for sharing your experience with our team. Welcome to the Console Cloud community
Posted 2 years ago
Great system, makes property management life easier. Customer service focused and always happy to answer the silliest of questions.
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Posted 2 years ago
Thanks for your review, Dean. Firstly, we love answering silly questions, they're the best way to learn. Great to hear you are enjoying Console Cloud, welcome to an easier way to work!
Posted 2 years ago
Our company decided to change to Console Cloud after looking at a couple of other online based programs and then speaking with Robert Kenyon who explained the upgrade from Console Gateway from start to the day we would go live on the 1/9/21, which was very informative. Robert has shown exceptional support and has continued to follow up with us to ensure we are happy and receiving the support we deserve. A very big thank you goes out to Michelle Jakovac who was assigned to us as our contact from Cloud team and has been phenomenal with her support, as she has always responded with a quick answer or phone call to solve any of our issues so far, explaining in easy to follow instructions. We really like the fact that Cloud will regularly release new feature upgrades so we can be more time efficient and we have already made a suggestion. We find it very convenient to be able to login from anywhere with no interruption to workflow. We love using live chat as it is a quick result to assistant us with a problem. Regards, Quantum Property Services
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Posted 2 years ago
Thanks for your review, Phillis. Great to hear of your experience with the Console team and your newfound flexibilities working with Console Cloud.
Posted 2 years ago
Our office has been using Console for many years now and honestly I was very concerned about the move to cloud. I am very glad to report that my concerns were unwarranted. It is very early days yet, but so far, so good. The support from the Console team has been fantastic. I look forward to finding more ways to steamline our business.
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Posted 2 years ago
Thanks for sharing your experience, Katelyn. Change is often met with some uncertainty, glad to hear you now feel confident with your decision to upgrade to Console Cloud. Welcome aboard!
Posted 2 years ago
We moved from Realtor Trust (15yrs) to Gateway (2yrs) and now Console Cloud on the 1/9/21. We are extremely happy with your upgrade and the help Michelle has given us to transition across. We have not run the end of the month yet so hopefully that is as easy as the programme. We are finding out the different applications of the programme are time savers for us in this difficult Covid time,
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Posted 2 years ago
Thanks for your review, Joyce. Great to hear of your experience and you are finding those time-savers in Cloud. Welcome to the Console Cloud community
Posted 2 years ago
Console Cloud is rated 4.7 based on 195 reviews