Ding Reviews

Name: Ding
Address: 3 Shelbourne Buildings, Shelbourne Road, Dublin, 3 Shelbourne Buildings, Shelbourne Road, Dublin, Dublin
Rating: 4.27

4.3 Rating 498 Reviews

81 %

of reviewers recommend Ding

Company Reviews

Metrics

Info

4.3

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Email:

raquel.martini@ding.com

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin,
3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

Write Your review

Tell us how Ding made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ding 1 star review on 21st December 2019

Edem

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Muy buena MuyMu”

Helpful Report

Posted 4 years ago

¡Gracias por contárnoslo! Nos encanta que estés disfrutando nuestra app. Héctor

Posted 3 years ago

“I just found out about ding and I think that it is a very good service you don’t have to run to the store or anywhere else to top off a phone out of the states”

Helpful Report

Posted 4 years ago

Wow, thanks! That's exactly what we like to hear from our customers. We are happy we can make your life a bit easier :) Héctor

Posted 3 years ago

“Fast respon”

Helpful Report

Posted 4 years ago

Thanks very much! Héctor

Posted 3 years ago

“Reliable and cheap.very good service.”

Helpful Report

Posted 4 years ago

Thanks! We're very proud of what we do and we aim to provide a fast and secure service to all customers. It brings us huge joy knowing you're happy. Héctor

Posted 4 years ago

“I just found out about ding and I think that it is a very good service you don’t have to run to the store or anywhere else to top off a phone out of the states”

Helpful Report

Posted 4 years ago

We're delighted with your comment! Thanks for choosing us to send a recharge. We work very hard to provide the best service so hearing nice things makes us smile. Héctor

Posted 3 years ago

“Ding has good service just a lettle delay last time”

Helpful Report

Posted 4 years ago

Thanks very much for your review and sorry this happened to you! Next time you can contact us and our customer care 24/7 and we will look into your case right away! Héctor

Posted 3 years ago

“Me gusta mucho”

Helpful Report

Posted 4 years ago

Muchas gracias, nos encanta que disgrutes de nuestros servicios :) Héctor

Posted 3 years ago

“Quick and easy to use”

Helpful Report

Posted 4 years ago

Thanks, Markanthony! We’re thrilled to hear such good feedback, and we’re proud to be one of the fastest to up services. Héctor

Posted 3 years ago

“Very very good &fast service. Am very very happy.”

Helpful Report

Posted 4 years ago

Thanks very much for your comment, Muni! We do our best to provide the best service, and we are always happy to help with any query you might have. Héctor

Posted 3 years ago

“The service is good, I have been using it for a long time, but the commission is not very happy. Recently they sent me a discount for the FIRST top-up of 20%, maybe someone will come in handy - ding.com/J79W4”

Helpful Report

Posted 4 years ago

We appreciate your feedback, Ekaterina. There are significant costs to doing business online that we must cover so we can offer this secure service. We make every effort to ensure our service is competitively priced. If you have any query about this, please contact us using customercare@ding.com. Héctor

Posted 3 years ago

“Che dire fantasticoooooooo”

Helpful Report

Posted 4 years ago

Grazie mille per la tua recensione, Costantino :) Héctor

Posted 3 years ago

“it was so good & convenient”

Helpful Report

Posted 4 years ago

Thanks very much, we are delighted you are enjoying our service :) Regards, Héctor

Posted 4 years ago

“Like it and easy to use”

Helpful Report

Posted 4 years ago

Thanks, Lynnette. We aim to continuously raise the bar. If you are happy about that watch this space for what's to come. Regards, Héctor

Posted 4 years ago

“Dong is indeed a faster way to top up for family member while living away from them. But the only problem I usually faced is that just after Concluding a transaction I don't usually get the feedback I need immediately. Instead it appear on my screen as if the transaction is unsuccessful bcos it asks directly for my cvc number again. One can be at the risk of sending the intended top up several times. I usually send top up from Sweden.”

Helpful Report

Posted 4 years ago

Thanks very much for your comment and for trusting us to keep you connected with your loved ones. If you are having this issue, I recommend you to contact us on our customer care and we will solve it for you :) Regards, Héctor

Posted 4 years ago

“i used this company for five years ,I have no problem , and they are honest.”

Helpful Report

Posted 4 years ago

Thanks very much for your feedback! We do our best to provide a very quick and secure service, we are delighted you are happy with us! Regards, Héctor

Posted 4 years ago

“Excelent servis”

Helpful Report

Posted 4 years ago

Thanks very much for your comment! We are so happy to hear you are happy with our service :) Regards, Héctor

Posted 4 years ago

“Like it and easy to use”

Helpful Report

Posted 4 years ago

Thanks very much for your comment :) Regards, Héctor

Posted 4 years ago

“Una empresa que cumple con el servicio que ofrece”

Helpful Report

Posted 4 years ago

Muchas gracias por tu comentario, Juan. Nos entusiasma que estés contento con nuestros servicios. Saludos, Héctor

Posted 4 years ago

“GOOD very Fast”

Helpful Report

Posted 4 years ago

Thanks, Munusamy! We’re thrilled to hear such good feedback, and we’re proud to be one of the fastest to up services. Regards, Héctor

Posted 4 years ago

“Great service and monthly offers.”

Helpful Report

Posted 4 years ago

Neil, thank you for the excellent feedback, and do spread the word! Regards, Héctor

Posted 4 years ago

Ding is rated 4.3 based on 498 reviews