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Ding Reviews

4.3 Rating 489 Reviews

82 %

of reviewers recommend Ding

Company Reviews

4.3

Based on 489 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sim em primeiro lugar queria agradecer o aplicativo me ajuda muito a comunicar com a minha família e agradeço muito isso estando fora do país agradeço muito este aplicativo”

Posted 1 year ago

Obrigado, Genésio, é ótimo ouvir isso. Estamos felizes que você esteja gostando do nosso serviço. - Martin

Posted 1 year ago

“Super Service”

Posted 1 year ago

Stefan, thank you for the excellent feedback, and do spread the word! - Martin

Posted 1 year ago

“Super performance . Super Service”

Posted 1 year ago

Thanks, Stefan! That's great to hear. We're delighted you're enjoying our app. - Martin

Posted 1 year ago

“Me encanta Ding,puedo mandar recarga a mi familia sin ningún problema,es algo lindo hacer feliz a una familia 😍😍😍”

Posted 1 year ago

Muchas gracias por tu comentario, Jeantal. Apreciamos el tiempo que te has tomado en compartir tu experiencia. -Martin

Posted 1 year ago

“Muy satisfecha”

Posted 1 year ago

Muchas gracias Susana por la calificación de 5 estrellas y tus excelentes comentarios! - Martin

Posted 1 year ago

“Saludos me llamo Manuel , Es la app mas genial l que e visto compro paguetes de internet para mí esposa y mi cuñada desde república dominicana par Colombia y todo es en cuestión de minutos la recomiendo al 100%”

Posted 1 year ago

Muchas gracias por tu comentario, Manuel. Hacemos todo lo posible para ofrecer un servicio sencillo, rápido y seguro. Nos da una gran alegría saber que estás contento con nuestro servicio. - Martin

Posted 1 year ago

“It's effectively...efficient and fast”

Posted 1 year ago

Hi Brian! Thank you so much for your kind words and for taking the time to share your experience. We are happy that you are with us! -Martin

Posted 1 year ago

“Easy and nice to use”

Posted 1 year ago

Hi Boaz, we're delighted with your comment! Thanks for choosing us to send a recharge. We work very hard to provide the best service so hearing nice things makes us smile. -Martin

Posted 1 year ago

“Es una aplicación, muy útil y fácil de enviar las recargas, rápidas y muy seguras, felicitaciones y gracias.”

Posted 1 year ago

¡En Ding nos hace felices saber que con nuestras recargas te sientes más cerca de tu familia y amigos, Reinaldo! Trabajamos muy duro para ofrecer el mejor servicio posible. - Martin

Posted 1 year ago

“Easy and nice to use”

Posted 1 year ago

Hi Boaz! It is delightful to hear such positive words and it’s always a pleasure to serve our users. - Martin

Posted 1 year ago

“Very efficient and convenient”

Posted 1 year ago

We're always working hard to improve the app. Thanks for your download and feedback! - Martin

Posted 1 year ago

“Very good app however the discounts offered are never valid.”

Posted 1 year ago

Thank you for your feedback, Paul. I am really sorry to hear that the promo code is not working. Please contact us at customercare@ding.com or at our 24/7 live chat with the promo code information and we'll be happy to help you resolve this issue. -Martin

Posted 1 year ago

“Bisher 4 mal sehr gute Erfahrung gemacht. Guthaben war in Sekunden verfügbar, einmal schlechtere da hat es fast eine Stunde gedauert. Allgemein bin ich aber sehr zufrieden.”

Posted 1 year ago

Hallo Artur! Vielen Dank, dass Sie Ihre Gedanken mit uns teilen. Wir freuen uns, dass Ihnen unsere APP gefällt. Wenn Sie Fragen haben, kontaktieren Sie uns bitte unter customercare@ding.com oder in unserem 24/7-Live-Chat. -Martin

Posted 1 year ago

“Great service”

Posted 1 year ago

Thanks! That's exactly what we like to hear from our customers. -Ava

Posted 1 year ago

“Stay clear of Ding...my account was compromised in July....4 payments taken out in the space of 5 minutes totalling £150 to Ukraine mobile numbers. When i contacted Ding customer care, there attitude was: Thanks for waiting. Our Security Team has reviewed your account and it has been confirmed that unfortunately, it does not fulfill our security requirements. We review all accounts to minimize risk to our business and protect customer transactions. Followed by: At this time we would recommend for you to find an alternative way to send your top-ups. Please, accept our apologies for any inconvenience this might cause. My response...So thats it....my account was compromised and you do nothing about it? There final reply was... I am sorry, we have tried all the possible options to solve the issue in your account but our Operations Team have provided us the final status of the account and as a result, you will not be able to send top-ups again. You have been warned...”

Posted 1 year ago

Hi Rad, I am sorry to hear that you are having this issue with our service. We appreciate customers who let us know when things aren’t right. I have escalated this matter to the relevant team so they will investigate this matter further. As soon as we receive a response with a solution we will send you the email. Thank you for your patience. In the meantime, if you have any questions, please contact us at customercare@ding.com or our 24/7 live chat. - Martin

Posted 1 year ago

“That’s i very good phone company”

Posted 1 year ago

Thank you so much Alfredo for 5 Star rating and your excellent feedback! - Martin

Posted 1 year ago

“When I heard about this up and my family was needed credit it was too late in my country they were not able to find credit cards, I used this up . Thank you so much Ding.”

Posted 1 year ago

Thank you so much for 5 Star rating and your excellent feedback! - Martin

Posted 1 year ago

“Very nice”

Posted 1 year ago

Thank you so much for taking the time to share your experience. -Ava

Posted 1 year ago

“I like dinga coz is very helpful”

Posted 1 year ago

That's exactly what we like to hear from our customers. Thank you so much for taking the time to share your experience. -Ava

Posted 1 year ago

“Great service. I will always use Ding.”

Posted 1 year ago

Wow, thanks! That's exactly what we like to hear from our customers. Thank you so much for taking the time to share your experience. -Ava

Posted 1 year ago

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Ding is rated 4.3 based on 489 reviews