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Ding Reviews

4.3 Rating 489 Reviews

82 %

of reviewers recommend Ding

Company Reviews

4.3

Based on 489 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“La dernière fois j’ai eu droit à ne pas payer de frais sur les 3 prochaines recharges on me l’a fait une fois et c’est tout. Très déçue je recherche un autre fournisseur. De plus vous pourriez offrir quelques minutes ou DA à la personne à qui j’envoie. Cordialement”

Posted 1 year ago

Nous sommes désolés d'apprendre que vous rencontrez des problèmes avec notre service. Veuillez nous contacter à l'adresse customercare@ding.com ou via notre chat en direct 24h/24 et 7j/7 pour obtenir une assistance supplémentaire à ce sujet. -Ava

Posted 1 year ago

“La dernière fois j’ai eu droit à ne pas payer de frais sur les 3 prochaines recharges on me l’a fait une fois et c’est tout. Très déçue je recherche un autre fournisseur. De plus vous pourriez offrir quelques minutes ou DA à la personne à qui j’envoie. Cordialement”

Posted 1 year ago

Nous sommes désolés d'apprendre que vous rencontrez des problèmes avec notre service. Veuillez nous contacter à l'adresse customercare@ding.com ou via notre chat en direct 24h/24 et 7j/7 pour obtenir une assistance supplémentaire à ce sujet. -Ava

Posted 1 year ago

“Muy buenas recargas y faciles, con algunas facilidades”

Posted 1 year ago

Muchas gracias por tu comentario, Aldo. Hacemos todo lo posible para ofrecer un servicio sencillo, rápido y seguro. Si tienes alguna pregunta no dudes en contactar con nosotros a través de nuestro chat en vivo 24 horas o en nuestro correo customercare@ding.com. -Ava

Posted 1 year ago

“Very nice”

Posted 1 year ago

We are glad to hear that, Gajendran. Thank you so much for taking the time to share your experience. -Ava

Posted 1 year ago

“Cheap fees, good site to recharge my load. Will come back for more”

Posted 1 year ago

We're delighted with your comment! Thanks for choosing us to send a recharge. We work very hard to provide the best service so hearing nice things makes us smile. -Ava

Posted 1 year ago

“Honestly I love it”

Posted 1 year ago

Hi! Thank you very much for taking the time to review Ding! We are really pleased that you had a positive experience using our platform. Please remember, if you ever need assistance, our dedicated support team is on standby 24/7 on live chat on the website and app to help. Thanks again for the great review, and Kind regards, Sebastian Ding Customer Care

Posted 1 year ago

“So kann ich meinen Lieben schnell unsere Video Telefonate ermöglichen. TOLLE ANGEBOTS PAKETE”

Posted 1 year ago

Hallo Guntita, Vielen Dank für Ihre Fünf-Sterne-Bewertung von Ding und für Ihre großzügigen Kommentare. Wir freuen uns sehr, dass Sie eine positive Erfahrung mit der Nutzung unserer Website gemacht haben, um Aufladungen an Ihre Lieben zu senden. Darum geht es bei Ding – Menschen verbinden! Denken Sie daran, wenn Sie jemals Hilfe benötigen, steht unser engagiertes Support-Team rund um die Uhr im Live-Chat auf der Website und in der App bereit, um Ihnen zu helfen. Nochmals vielen Dank für die tolle Bewertung, und Mit freundlichen Grüßen, Sebastian Ding-Kundendienst

Posted 1 year ago

“Excelente servicio, rápido y seguro”

Posted 1 year ago

¡Hola! Gracias por tomarse el tiempo para calificar a Ding y por sus generosos comentarios. Trabajamos arduamente para que nuestra plataforma sea lo más fácil de usar, intuitiva, rápida y segura posible, por lo que es muy gratificante recibir comentarios como este. Gracias de nuevo. Recuerde, si alguna vez necesita ayuda, nuestro equipo de soporte dedicado está en espera las 24 horas, los 7 días de la semana en el chat en vivo en el sitio web y la aplicación para ayudarlo. Atentamente, Sebastián Atención al cliente de Ding

Posted 1 year ago

“Good to send money to Afghanistan”

Posted 1 year ago

Hello Mohammadullah, Thank you for taking the time to rate Ding! We really appreciate it. We'll keep working hard to make the platform even better going forward! Remember, if you ever need assistance, our dedicated support team are on standby 24/7 on live chat on the website and app to help. Thanks again, and Kind regards, Sebastian Ding Customer Care

Posted 1 year ago

“Je suis très satisfaite de votre service”

Posted 1 year ago

Salut TD, Merci mille fois pour l'examen cinq étoiles. Nous sommes vraiment ravis que vous ayez eu une expérience positive en utilisant notre plateforme. Nous continuerons à travailler dur pour le rendre encore meilleur à l'avenir ! N'oubliez pas que si vous avez besoin d'aide, notre équipe d'assistance dédiée est disponible 24h/24 et 7j/7 sur le chat en direct sur le site Web et l'application pour vous aider. Merci encore, et Bien à vous, Sébastien Ding Customer Care

Posted 1 year ago

“Excellent facile”

Posted 1 year ago

Ciao! Grazie per la tua valutazione generosa e le gentili parole. Lavoriamo sodo per rendere Ding il più intuitivo e facile da usare possibile, quindi è molto gratificante ricevere feedback come questo - grazie ancora. Ricorda, se hai bisogno di assistenza, il nostro team di supporto dedicato è in standby 24 ore su 24, 7 giorni su 7 in live chat sul sito Web e sull'app per aiutarti. Cordiali saluti, Sebastian Assistenza clienti Ding

Posted 1 year ago

“ATS so good”

Posted 1 year ago

Hello Jabarkhail, Thank you very much for the five-star review and generous comments. We are really pleased you had a positive experience using our platform. Remember, if you ever need help, our dedicated support team are on standby 24/7 on live chat on the website and app to be of assistance. Thanks again for the great review, and Kind regards, Sebastian Ding Customer Care

Posted 1 year ago

“Quick and easy.”

Posted 2 years ago

Thanks for your feedback! We're very proud of what we do and we aim to provide an easy, fast and secure service to all customers. It brings us huge joy knowing you're happy. -Ava

Posted 2 years ago

“Good to send money to Afghanistan”

Posted 2 years ago

Thanks for your feedback! We love to hear that our service helps you share special moments with your loved ones. -Ava

Posted 2 years ago

“Quick and easy.”

Posted 2 years ago

Hi! Thanks a million for the five-star review. We're so glad you had a positive experience using Ding. Remember, if you ever need help, our dedicated support team are on standby 24/7 on the website and app on live chat to offer assistance. Thanks again, and Kind regards, Sebastian Ding Customer Care

Posted 2 years ago

“I wanted to buy a top off for a friend using a valid credit card through a large well respected bank. Ding wanted all kinds of personal information information about me which they did not need as long as it's a valid bank card and the bank can verify it I do want to send them copies copies of my passport my driver's license and other information Recommend people do not use they probably sell your information”

Posted 2 years ago

Hello Douglas, Thank you for your feedback. At Ding, we are committed to maintaining the security of all customer accounts. To confirm your identity, we may request that you submit a government issued ID. The information we request is kept confidential and it will never be disclosed to any third parties. Once your identity has been verified, you will then be able to use our service without further issue. Thank you, and Kind regards, Sebastian Ding Customer Care

Posted 2 years ago

“very expensive wahahhha”

Posted 2 years ago

Thanks for your feedback. We regularly review our fees and rates to give our customers the best service possible. However, I will make sure our team reviews them. Please contact us on our live chat or customercare@ding.com if you have any questions. Ben

Posted 2 years ago

“Excelente servicio”

Posted 2 years ago

Hola Ricardo, Muchas gracias por tomarse el tiempo para revisar Ding y por sus generosos comentarios. Trabajamos arduamente para garantizar que nuestro producto sea fácil de usar, intuitivo, eficiente y con un precio muy competitivo, por lo que es realmente gratificante recibir comentarios como el suyo. Gracias nuevamente. Recuerde, si alguna vez necesita ayuda, nuestro equipo de soporte dedicado está en espera las 24 horas del día, los 7 días de la semana en el chat en vivo en el sitio web y la aplicación para brindarle ayuda. Saludos cordiales, Sebastián Atención al cliente de Ding

Posted 2 years ago

“Good service!!”

Posted 2 years ago

Hello! Thank you for taking the time to review Ding. We're really pleased you had a positive experience using our service as we work hard to make it as user-friendly and intuitive as possible. Remember, if you ever need assistance, our dedicated support team are on standby 24/7 on live chat on the website and app. Thank you again for the great review, and Kind regards, Sebastian Ding Customer Care

Posted 2 years ago

“Some of my friends are getting rob by bmoble In Trinidad, and they are not honouring there wrong doing.”

Posted 2 years ago

I'm sorry to hear you are experiencing an issue with our platform. Please contact us at customercare@ding.com or our 24/7 live chat and we will be happy to assist you further with this matter. Ben

Posted 2 years ago

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Ding is rated 4.3 based on 489 reviews