Ding Reviews

Name: Ding
Address: 3 Shelbourne Buildings, Shelbourne Road, Dublin, 3 Shelbourne Buildings, Shelbourne Road, Dublin, Dublin
Rating: 4.27

4.3 Rating 498 Reviews

81 %

of reviewers recommend Ding

Company Reviews

Metrics

Info

4.3

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Email:

raquel.martini@ding.com

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin,
3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Edem

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ATS so good”

Helpful Report

Posted 3 years ago

Hello Jabarkhail, Thank you very much for the five-star review and generous comments. We are really pleased you had a positive experience using our platform. Remember, if you ever need help, our dedicated support team are on standby 24/7 on live chat on the website and app to be of assistance. Thanks again for the great review, and Kind regards, Sebastian Ding Customer Care

Posted 3 years ago

“Quick and easy.”

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Posted 3 years ago

Thanks for your feedback! We're very proud of what we do and we aim to provide an easy, fast and secure service to all customers. It brings us huge joy knowing you're happy. -Ava

Posted 3 years ago

“Good to send money to Afghanistan”

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Posted 3 years ago

Thanks for your feedback! We love to hear that our service helps you share special moments with your loved ones. -Ava

Posted 3 years ago

“Quick and easy.”

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Posted 3 years ago

Hi! Thanks a million for the five-star review. We're so glad you had a positive experience using Ding. Remember, if you ever need help, our dedicated support team are on standby 24/7 on the website and app on live chat to offer assistance. Thanks again, and Kind regards, Sebastian Ding Customer Care

Posted 3 years ago

“I wanted to buy a top off for a friend using a valid credit card through a large well respected bank. Ding wanted all kinds of personal information information about me which they did not need as long as it's a valid bank card and the bank can verify it I do want to send them copies copies of my passport my driver's license and other information Recommend people do not use they probably sell your information”

Helpful Report

Posted 3 years ago

Hello Douglas, Thank you for your feedback. At Ding, we are committed to maintaining the security of all customer accounts. To confirm your identity, we may request that you submit a government issued ID. The information we request is kept confidential and it will never be disclosed to any third parties. Once your identity has been verified, you will then be able to use our service without further issue. Thank you, and Kind regards, Sebastian Ding Customer Care

Posted 3 years ago

“very expensive wahahhha”

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Posted 3 years ago

Thanks for your feedback. We regularly review our fees and rates to give our customers the best service possible. However, I will make sure our team reviews them. Please contact us on our live chat or customercare@ding.com if you have any questions. Ben

Posted 3 years ago

“Excelente servicio”

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Posted 3 years ago

Hola Ricardo, Muchas gracias por tomarse el tiempo para revisar Ding y por sus generosos comentarios. Trabajamos arduamente para garantizar que nuestro producto sea fácil de usar, intuitivo, eficiente y con un precio muy competitivo, por lo que es realmente gratificante recibir comentarios como el suyo. Gracias nuevamente. Recuerde, si alguna vez necesita ayuda, nuestro equipo de soporte dedicado está en espera las 24 horas del día, los 7 días de la semana en el chat en vivo en el sitio web y la aplicación para brindarle ayuda. Saludos cordiales, Sebastián Atención al cliente de Ding

Posted 3 years ago

“Good service!!”

Helpful Report

Posted 3 years ago

Hello! Thank you for taking the time to review Ding. We're really pleased you had a positive experience using our service as we work hard to make it as user-friendly and intuitive as possible. Remember, if you ever need assistance, our dedicated support team are on standby 24/7 on live chat on the website and app. Thank you again for the great review, and Kind regards, Sebastian Ding Customer Care

Posted 3 years ago

“Some of my friends are getting rob by bmoble In Trinidad, and they are not honouring there wrong doing.”

Helpful Report

Posted 3 years ago

I'm sorry to hear you are experiencing an issue with our platform. Please contact us at customercare@ding.com or our 24/7 live chat and we will be happy to assist you further with this matter. Ben

Posted 3 years ago

“Absolutely good”

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Posted 3 years ago

That's great to hear! Thank you for your feedback. Martin

Posted 3 years ago

“Everything I’ve paid for hasn’t worked trying to do Top-up for Telcell mexico so far cost me a lot of money for nothin”

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Posted 3 years ago

We are sorry to hear you are experiencing issues with our service. Please contact us at customercare@ding.com or at our 24/7 live chat to help you solve this as soon as possible. -Ava

Posted 3 years ago

“well, even if i am new user & too early to grade Ding so far i am happy with the service i request.”

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Posted 3 years ago

Thank you so much for your kind words and for taking the time to share your experience. -Ava

Posted 3 years ago

“TUTTO OK ECCELLENTE”

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Posted 3 years ago

Ciao Stracuzzi, Grazie per aver dedicato del tempo a recensire Ding e per la tua generosa valutazione. Lavoriamo sodo per fornire ai nostri utenti un servizio il più efficiente, facile da usare e orientato al valore possibile, quindi è molto gratificante ricevere un buon feedback come questo. Grazie ancora. Ricorda, se hai bisogno di assistenza, il nostro personale dedicato all'assistenza clienti è in standby 24/7 in live chat sul sito Web e sull'app per aiutarti. Cordiali saluti, Sebastian Assistenza clienti Ding

Posted 3 years ago

“Ding is formidable”

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Posted 3 years ago

Wow, Aleiksangie, thanks! That's exactly what we like to hear from our customers. -Ava

Posted 3 years ago

“Works perfectly for me, recommend it.”

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Posted 3 years ago

Thank you for such a great feedback, Limphozium! We're happy to hear you are enjoying our app/website! Zack

Posted 3 years ago

“I loved hhhhhhhhhh”

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Posted 3 years ago

Wow, thanks for your review Zamir! We're thrilled to hear you love our services. Zack

Posted 3 years ago

“Hi, I’m very happy for this app.”

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Posted 3 years ago

Thank you for letting us know you're enjoying our app! That's very nice to hear. Zack

Posted 3 years ago

“Arun Kumar Yadav”

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Posted 3 years ago

Hi Arun! Thanks for your review. If you have any questions, please contact us via email at customercare@ding.com. Zack

Posted 3 years ago

“Arun Kumar Yadav”

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Posted 3 years ago

“I uploaded 50.00ves 3 times in a month but no gifts or discounts were given it could be better..”

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Posted 3 years ago

Hi Orhan, thanks for your feedback! To receive discount codes, you just need to go to the profile of your account and activate marketing notifications, then you will get lots! Zack

Posted 3 years ago

Ding is rated 4.3 based on 498 reviews