Ding Reviews

Name: Ding
Address: 3 Shelbourne Buildings, Shelbourne Road, Dublin, 3 Shelbourne Buildings, Shelbourne Road, Dublin, Dublin
Rating: 4.27

4.3 Rating 498 Reviews

81 %

of reviewers recommend Ding

Company Reviews

Metrics

Info

4.3

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Email:

raquel.martini@ding.com

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin,
3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

Write Your review

Tell us how Ding made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ding 1 star review on 21st December 2019

Edem

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good app. Very good interface. Love it!!!!”

Helpful Report

Posted 3 years ago

Thanks, that's great to hear. We're delighted you're enjoying our app. -Ava

Posted 3 years ago

“My most favourite place to topup worldwide. i loved it ! Best wishes for Ding !”

Helpful Report

Posted 3 years ago

Thanks very much for your feedback. Our purpose is to improve people's lives and if we helped to bring you a little joy then our job is done! -Ava

Posted 3 years ago

“Fast , reliable”

Helpful Report

Posted 3 years ago

Thanks! We're very proud of what we do and we aim to provide an easy, fast and secure service to all customers. It brings us huge joy knowing you're happy. -Ava

Posted 3 years ago

“With ding i can help my familys y my friends whatever the place own the word”

Helpful Report

Posted 3 years ago

We love to hear about the joy that comes after buying a top-up! When you're happy, we know we're doing a good job. -Ava

Posted 3 years ago

“Prompt , efficient delivery to most places around the globe. Always reliable. Hey, I'd give you a 5⭐ review if you'd be kind enough to give me some data as am a frequent user.🤗”

Helpful Report

Posted 3 years ago

Thanks for your feedback, Jack. Unfortunately, we cannot send recharges for free, but if you activate our marketing notifications, you will get promo codes! If you have any other queries, you can always contact us in our live chat 24/7 or our email customercare@ding.com. -Ava

Posted 3 years ago

“Simple relatively easy to use.”

Helpful Report

Posted 3 years ago

Thanks Jeremy! We're very proud of what we do and we aim to provide an easy, fast and secure service to all customers. It brings us huge joy knowing you're happy. -Ava

Posted 3 years ago

“Very good service and you can know all plans from any countries”

Helpful Report

Posted 3 years ago

Thanks very much for your comment! We do our best to provide the best service, and we are always happy to help with any query you might have. - Robert

Posted 3 years ago

“Es una página perfecta para recargar diversas marcas de operadoras. Muy rápido y muy seguro.”

Helpful Report

Posted 3 years ago

¡Gracias, Juan! Nos entusiasma oír tu valoración; estamos orgullosos de ser uno de los servicios de recargas más rápido del mercado. -Ava

Posted 3 years ago

“Extremely awesome and very helpful for me whenever I order top-up for my family! Thank you!”

Helpful Report

Posted 3 years ago

Wow, thanks! That's exactly what we like to hear from our customers. -Ava

Posted 3 years ago

“Rate is high”

Helpful Report

Posted 3 years ago

We appreciate your feedback, Bakrudeen. There are significant costs to doing business online that we must cover so we can offer this secure service. We make every effort to ensure our service is competitively priced. If you have any query about this, please contact us using customercare@ding.com. -Ava

Posted 3 years ago

“Quick efficient and really fair pricing”

Helpful Report

Posted 3 years ago

Wow, thanks! That's exactly what we like to hear from our customers. -Ava

Posted 3 years ago

“Funziona perfetto”

Helpful Report

Posted 3 years ago

Grazie mille per il tuo commento, Maurizio! - Robert

Posted 3 years ago

“Very Good...Thank you”

Helpful Report

Posted 3 years ago

Wow, Alex, thanks! That's exactly what we like to hear from our customers. -Ava

Posted 3 years ago

“Das Guthaben ist befristet. Daher die Bewertung.”

Helpful Report

Posted 3 years ago

Danke für Ihre Rückmeldung. Denken Sie daran, dass Ding das Guthaben Ihrem Telefonguthaben gutschreibt und Ihr Netzbetreiber bestimmt, für welche Tarife und Daten Ihr Guthaben berechtigt ist. Um dies zu bestätigen, wenden Sie sich bitte direkt an Ihren Betreiber, da wir das Guthaben nicht zeitlich begrenzen können. Bitte kontaktieren Sie uns über unseren Live-Chat oder customercare@ding.com, wenn Sie Fragen haben. - Robert

Posted 3 years ago

“2 transactions out of three they don't receive the credit in their account but in my bank card it's deducted already..”

Helpful Report

Posted 3 years ago

I am sorry to hear you had this bad experience. I could not find your contact details on our system but reach us at our live chat or at customercare@ding.com and we will be happy to review your case. - Robert

Posted 3 years ago

“Ottima App,pratica e veloce”

Helpful Report

Posted 3 years ago

Grazie mille per il tuo commento! Lo appreziamo. Zack

Posted 3 years ago

“Love this app so much.”

Helpful Report

Posted 3 years ago

Thanks, that's great to hear. We're delighted you're enjoying our app. -Ava

Posted 3 years ago

“:)) está muy perro la app”

Helpful Report

Posted 3 years ago

¡Gracias por contárnoslo, Brandon! Nos encanta que estés disfrutando nuestra app. -Ava

Posted 3 years ago

“very fast, reliable and easy to access”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words and for taking the time to share your experience. -Ava

Posted 3 years ago

“Efficient, fast and reliable service”

Helpful Report

Posted 3 years ago

Thanks, Yusuf! We're very proud of what we do and we aim to provide an easy, fast and secure service to all customers. It brings us huge joy knowing you're happy. - Robert

Posted 3 years ago

Ding is rated 4.3 based on 498 reviews