Ding Reviews

Name: Ding
Address: 3 Shelbourne Buildings, Shelbourne Road, Dublin, 3 Shelbourne Buildings, Shelbourne Road, Dublin, Dublin
Rating: 4.27

4.3 Rating 498 Reviews

81 %

of reviewers recommend Ding

Company Reviews

Metrics

Info

4.3

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Email:

raquel.martini@ding.com

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin,
3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Edem

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“verry good online service”

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Posted 3 years ago

Dewa, we're delighted with your comment! Thanks for choosing us to send a recharge. We work very hard to provide the best service so hearing nice things makes us smile. Robert

Posted 3 years ago

“I only made one payment and it’s showing I made two payments to two different numbers. How is this?”

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Posted 3 years ago

Michelle, I am sorry to hear you had this bad experience. I could not find your contact details but reach us at our live chat or email us at customercare@ding.com and we will be happy to review your case. Robert

Posted 3 years ago

“Excelente amigable y facil de entender su aplicacion.”

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Posted 3 years ago

¡Gracias por contárnoslo, Jorge! Nos encanta que estés disfrutando nuestra app. Robert

Posted 3 years ago

“Was helpful”

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Posted 3 years ago

Marrio, we appreciate your feedback. And if you have any queries about how we can improve, please contact us using customercare@ding.com. Robert

Posted 3 years ago

“I like it . So easy and clearly.”

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Posted 3 years ago

Thanks, Jan, that's great to hear. We're delighted you're enjoying our services. Robert

Posted 3 years ago

“Very easy to use and recipients get their notification immediately- I definitely will continue using Ding”

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Posted 3 years ago

Thanks, Charm! We’re thrilled to hear such good feedback, and we’re proud to be one of the fastest top-up services. Robert

Posted 3 years ago

“Sent very quickly but exchange rate was high”

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Posted 3 years ago

We appreciate your feedback, Iain!. There are significant costs to doing business online that we must cover so we can offer this secure service. We make every effort to ensure our service is competitively priced. If you have any queries about this, please contact us using customercare@ding.com. Robert

Posted 3 years ago

“Ding app sy very very halpfull.”

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Posted 3 years ago

Wow, Fareeha, thanks! That's exactly what we like to hear from our customers. Robert

Posted 3 years ago

“Quick fast reliable service my girl overseas loves the convenience”

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Posted 3 years ago

Thanks Edward! We're very proud of what we do and we aim to provide a fast and secure service to all customers. It brings us huge joy knowing that our app/website helps you share special moments with your loved ones. Zack

Posted 3 years ago

“Ding is ok so far”

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Posted 3 years ago

Thanks! We're delighted that you are enjoying our services. Robert

Posted 3 years ago

“Customer service”

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Posted 3 years ago

Thank you for your comment. We are always happy to help with any query you might have, you can always contact us in our live chat 24/7 or our email customercare@ding.com. Robert

Posted 3 years ago

“Fast and secure”

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Posted 3 years ago

Thanks Andy! We're very proud of what we do and we aim to provide a fast and secure service to all customers. It brings us huge joy knowing you like it. Zack

Posted 3 years ago

“Because you help good folks help good folks who a need a little help”

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Posted 3 years ago

Thank you very much for your review. Our purpose is to improve people's lives and if we helped to bring you a little joy then our job is done!. Robert

Posted 3 years ago

“Because you help good folks help good folks who a need a little help”

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Posted 3 years ago

Thank you so much for your feedback! If you are happy with our services we know we are doing a great job. Zack

Posted 3 years ago

“Perfect app”

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Posted 3 years ago

Thanks Claudio! We're glad to hear you like our app. Zack

Posted 3 years ago

“Quick and reliable service. Keep up the great work!”

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Posted 3 years ago

Wow, thank you for your comment, Rowa!. Robert

Posted 3 years ago

“I only made one payment and it’s showing I made two payments to two different numbers. How is this?”

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Posted 3 years ago

Hi Michelle, I am sorry that you had this issue. I can't find your Ding account details, but if you send us an email to customercare@ding.com we will investigate it right away. Robert

Posted 3 years ago

“Excelente para recargas internacionales”

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Posted 3 years ago

¡Muchas gracias por tu comentario!. Nuestro objetivo es conectar a las personas alrededor del mundo para que puedan sentirse más cerca. Robert

Posted 3 years ago

“very good I love it”

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Posted 3 years ago

That's great to hear! Thank you for choosing us to send top-ups. Zack

Posted 3 years ago

“Very good application”

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Posted 3 years ago

Thank you for your comment! We are thrilled to hear you are enjoying our app! Zack

Posted 3 years ago

Ding is rated 4.3 based on 498 reviews