ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,658 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It took 5 days from point of ordering to collection. No communication in between. It was only a hob. Not great.”

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Posted 1 year ago

“Online order was a bit messy as they couldn't find my ordered which left me waiting for quiet some time. However order arrived and customer service was good”

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Posted 1 year ago

“I am very happy and ill shop here again.”

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Posted 1 year ago

“Original and authentic quality”

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Posted 1 year ago

“What attracted me was the price, which was more reasonable compared to other places I searched. The delivery was very quick and arrived safely. I am very happy with the product and would use the store again.”

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Posted 1 year ago

“Very pleased with my purchase and quick delivery.”

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Posted 1 year ago

“Amazing printer so easy to use and prints very fast”

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Posted 1 year ago

“excellent service”

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Posted 1 year ago

“Nothing at this time”

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Posted 1 year ago

“Happy with everything”

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Posted 1 year ago

“Great selection at great value prices. Super fast delivery.”

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Posted 1 year ago

“Great and very easy purchase, quick delivery thank you”

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Posted 1 year ago

“Great service, good price and quality product.”

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Posted 1 year ago

“Online order, received email to say my product was ready , called to shop, 30 mins staff looking for product, no product, told it would be 3 days, told they would ring/email when ready, no call no email”

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(ElectroCity Waterford) - Posted 1 year ago

“............”

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Posted 1 year ago

“Ordered a tv online . Collected from Carlow store . The customer service was disappointing, the retail assistant got my order from a stock room and asked me to sign my name to say I had received and then walked off. Didn’t offer help bring tv out to the car.”

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(ElectroCity Carlow) - Posted 1 year ago

Hello, Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience at our Carlow store. We pride ourselves on our service and apologise for the oversight. We have addressed this matter with our entire in-store team to ensure that all staff are aware. If there's anything we can do to help you further, please don't hesitate to reach out to us at help@electrocity.ie. — The ElectroCity Team ⚡

Posted 1 year ago

“Great to deal with. Got reached out to promptly about information regarding my purchace. Package arrived within said arrival time. No issues.”

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Posted 1 year ago

“Very easy to deal with. Also delivered on time.”

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Posted 1 year ago

“Brilliant fast and efficient”

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Posted 1 year ago

“I ordered a tumble dryer which is working fine but I was promised my old dryer would be taken away. I am still waiting, having sent subsequent e mails. This is now going on for several weeks.”

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Posted 1 year ago

Hi Valerie, Thank you for taking the time to leave us a review. We do apologise for the delay with collection of your old appliance. Your request was forwarded to the courier immediately after you reached out to us and we were unaware this hadn't happened since. We will be following this up with them and will keep you updated. If you need anything else in the meantime do let us know at help@electrocity.ie. — The ElectroCity Team ⚡

Posted 1 year ago

ElectroCity is rated 4.7 based on 2,658 reviews