ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,504 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

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Helpful Report

Posted 7 months ago

“Ordered a tv online . Collected from Carlow store . The customer service was disappointing, the retail assistant got my order from a stock room and asked me to sign my name to say I had received and then walked off. Didn’t offer help bring tv out to the car.”

Helpful Report

(ElectroCity Carlow) - Posted 7 months ago

Hello, Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience at our Carlow store. We pride ourselves on our service and apologise for the oversight. We have addressed this matter with our entire in-store team to ensure that all staff are aware. If there's anything we can do to help you further, please don't hesitate to reach out to us at help@electrocity.ie. — The ElectroCity Team ⚡

Posted 7 months ago

“Great to deal with. Got reached out to promptly about information regarding my purchace. Package arrived within said arrival time. No issues.”

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Posted 7 months ago

“Very easy to deal with. Also delivered on time.”

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Posted 7 months ago

“Brilliant fast and efficient”

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Posted 7 months ago

“I ordered a tumble dryer which is working fine but I was promised my old dryer would be taken away. I am still waiting, having sent subsequent e mails. This is now going on for several weeks.”

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Posted 7 months ago

Hi Valerie, Thank you for taking the time to leave us a review. We do apologise for the delay with collection of your old appliance. Your request was forwarded to the courier immediately after you reached out to us and we were unaware this hadn't happened since. We will be following this up with them and will keep you updated. If you need anything else in the meantime do let us know at help@electrocity.ie. — The ElectroCity Team ⚡

Posted 7 months ago

“I used click and collect for a new Garmin watch and I only had to wait 1 working day.”

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Posted 7 months ago

“Ordered a tv, very prompt and speedy delivery, will definitely be ordering again”

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Posted 7 months ago

“Good service.”

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Posted 7 months ago

“The items I ordered arrived on time, in perfect condition and I really appreciated the chocolate treat!”

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Posted 7 months ago

“Since coming to live in carlow 18 months ago, i've had many instances to purchase items from ElectroCity including purchasing spare parts for our oven. Service has always been prompt, helpful and honest and I would choose ElectroCity as first POC for any electrical needs we may have in the future.”

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Posted 8 months ago

“recommended, the chocolate bar was a lovely touch.”

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Posted 8 months ago

“Ordering process was straightforward. Notified when courier had collected my order. Delivery time was 24 hours. No problems.”

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Posted 8 months ago

“Very happy with the service received my order very promptly, would definitely shop there again”

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Posted 8 months ago

“Great company to deal with and very fast delivery”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Brilliant”

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Posted 8 months ago

“Excellent service and very prompt delivery 🚚”

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Posted 8 months ago

“Excellent product, quick delivery. Happy customer”

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Posted 8 months ago

“Good and great servis”

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Posted 8 months ago

ElectroCity is rated 4.7 based on 2,504 reviews