“I want you guys to know I absolutely loved kevins service! He really explained everything so I could understand it and gave me 100% of his attention and solved all of my needs! It made it very simple to how to purchase the right phone for me and went above and beyond my expectations after the phone arrived! I will continue to buy from this store and recommend it to everyone I know!! Major kudos to this store š”
“Melvin went way above and beyond the extra mile in terms of providing me with attentive and accommodating customer service. In addition to being an excellent mobile expert he is a fantastic teacher since he was thorough, precise and concise in verbally explaining and also writing step-by-step instruction in their website. Melvin was extremely patient with me as I consider myself to be a phone illiterate. Every single question and the slightest detail were deeply explored with me. In conclusion, I only have outstanding adjectives to describe Melvin's phenomenal customer service: absolutely attentive, accommodating,patient,thorough, precise, meticulous, and knowledgeable - an exemplary professional not only as a mobile expert, but also as an expert at customer service.”
“These folks are fantastic, so patient and so helpful. Adam in particular sat with me for so long over the phone while we wanted to buy a new phone and replace our old phones, and worked through all of the complexity of the data transfers. He even helped me with details and shipping information. This could have been a really stressful process but instead it was pleasant as I chatted with Adam and his colleague Melvin. Thanks for being great yāall.”
“Walked in to upgrade my Phone, steve was absolutely amazing, I have never met such an awesome representative individual⦠I felt so comfortable & he also helped me stay patient while on my phone having a great conversation about my new phone that I'm looking to buy. Thanks again steve!”
“Polite, professional, fast and friendly. Received the help from a knowledgeable guy by the name Eddy. And he was able to help me and being kind in the same time! Must say this is the cleanest experience Iāve ever been through. And getting the phone on time. Thank you.”
“Awesome Experience , Amazing environment , knowledgeable staff , true professionals at work made everything easy and smooth will deff go back to their website for another future phone.”
“Adam was amazing and super patient. He made sure to take his time with me, and made sure I got of the phone satisfied. If you looking for a great sales and deals on phones, they are the real deal. Thank you for the amazing service, and Iām excited about my new Motorola z4. āŗļøāŗļøāŗļøāŗļø”
“Steve was very helpful, patient, and professional as I bought a new phone from them over the website, I couldnāt have done it without him. Phone got in New as advertised and on time with usps ground shipping. I highly recommend this store. Thanks, steve for the knowledge and support.”
“Such an easy experience! Thank you to melvin & Jonathan for helping us and making this an effortless experience š
Phone was new, came in the original box and before the ETA”
“Excellent service. I'm very happy with my new galaxy. Big thanks to Steven. He is extremely knowledgeable persone.
Phone also came in original and new and on time. Spot on phone retailer!”
“Best customer service experience ever!
A gem in Brooklyn
Adam is the best
Always able to offer best service and advice
Listens to elderly customers n understands their concerns.”
“I had such a great experience! Steven and Melvin are the best at what they do. Steven was able to get me a new phone fast and offered amazing customer service. He was so patient with me and helpful! Thank you so much!”
“Great customer service ever. The staff was very helpful and took their time with me. Everyone made me feel welcome and didnāt stop helping me until the job was done. The Manger Melvin was amazing energy from the time I got in until I said goodbye on the phone. I finally received my phone in the mail today and I can confirm that I will definitely be coming back to their website. Great place !!!!”
“My old phone stopped working on me. Being a college student, budget is important to me. Overall the workers were very friendly. In particular, I was helped out by jack, who was incredibly patient with me while I asked about some phones I saw. he assisted me for about two hours and helped me get a great deal. Thanks so much!”
“I was hesitant to go because of the reviews but I am so glad I did. I had to wait about 15 min on the phone before I was helped since they were busy but it was so worth it.
Steven was SO helpful! He also surprised me with a fantastic shipping g method at the very end as I was paying. He was nice enough to help me transfer all of my contacts and pictures to my new phone. I would definitely come back because of the great customer service he gave me!”
“I wanted another phone line and the agent was knowledgeable , and patient with explaining the details. I'm 67 years old and he actually took time to help me understand things.”
“Oscar was attentive, patient and extremely knowledgeable. He took the time is explain and teach me aspects of my new phone that I would note have been able to understand on my own. I appreciate his level of professionalism and the time he took to help me. I love my new phone because he took the time to make sure I left the store happy. He represented electronicsforce well. Thanks Oscar.”