Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.63

4.6 Rating 2,269 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“Very quick and easy process to get the service and items”

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Posted 2 years ago

“Fantastic service - prompt, professional, delivered quickly - could not be improved upon! Highly recommend.”

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Posted 2 years ago

“This was super easy. Very professionnal!”

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Posted 2 years ago

“It was a nice experiences.”

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Posted 2 years ago

“Merci à vous”

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Posted 2 years ago

“Effective service over all.”

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Posted 2 years ago

“Order was very quick and working very well great service”

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Posted 2 years ago

“quick service, but no one responded to any of the medical questionnaires after i filled it out regarding effect/ side effects. So i do not think any doctor that is prescribing is taking the medical health of the individuals seriously.”

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Posted 2 years ago

Hi Mark, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced. We have reviewed our records and found that a response to your inquiry was sent to you on April 25th, 2023. We understand that it is important to address your concerns about medication and side effects. Our clinicians are always available to assist you with any questions you may have. Additionally, you can request a callback from one of our pharmacists if you prefer to discuss your concerns over the phone. Please know that we take the medical health of our patients very seriously. We are sorry if you felt unheard or if your concerns were not addressed adequately. Our patients’ health and satisfaction are our top priorities, and we are committed to continuously improving our services. Please don’t hesitate to reach out to us via message, phone call, or by creating a new request for assistance. We are here to help!

Posted 2 years ago

“Quick to respond to queries and concerns”

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Posted 2 years ago

“Speedy, efficient, and effective. You can’t really ask for more.”

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Posted 2 years ago

“Very satisfied with the service. Communication is efficient and tidy. Tanks.”

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Posted 2 years ago

“Supper easy to deal with and quick.”

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Posted 2 years ago

“Fast delivery and call you is you have question”

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Posted 2 years ago

“quick and easy”

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Posted 2 years ago

“Highly recommended. I was initially hesitant as I’ve never used an online service like this but after reading some Reddit reviews I felt confident to try them and am very happy I did. The real deal.”

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Posted 2 years ago

“Quick and easy process. The team was responsive to my email inquiries and my prescription was received a day or two after my application was complete. Will be recommending to friends who are in need of their services.”

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Posted 2 years ago

“Responsive service. Discrete and timely delivery. Effective product.”

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Posted 2 years ago

“My medication arrived just fine, but your team was very uncooperative afterwards with regards to my prescription. I will not be ordering again from you.”

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Posted 2 years ago

Thank you for taking the time to share your feedback with us. We’re sorry to hear that you had a negative experience with our team regarding your prescription. We take all feedback seriously and will use it to improve our service. We would appreciate the opportunity to make things right and regain your trust. If you’re willing to give us another chance, please don’t hesitate to reach out to us and we will do our best to accommodate your request. Thank you for your understanding. We hope to hear back from you soon!

Posted 2 years ago

“Took a very long time to have the package shipped out. About a week total. Package is shipped with Fedex, which is the absolute worst shipping company as they make no attempt to deliver and make you pick up from their locations, which I do not have one in my town. Still waiting two days past the original delivery date. Getting in touch with customer service can be a couple days of waiting, this is all for medication which needs to be given to someone at a specific time, as well its needed to be able to talk to someone if something wrong is going on. Was a returning customer but will not be buying off this website again, what a damn mess.”

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Posted 2 years ago

Hi Jay, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our service did not meet your expectations. Please accept our sincerest apologies for the delay you experienced with your order and any inconvenience it may have caused. We understand how important it is to receive your medication on time. Unfortunately, this delivery delay was due to an unforeseen issue at the courier’s shipment center. Rest assured, we will do everything in our power to ensure that future shipments are delivered promptly. If you prefer, you may request a courier change to Canada Post for your next refills. Additionally, if you ever have any questions or concerns that require immediate attention and you are pending an answer from our partner pharmacy, you can contact us directly at the clinic. We will make sure that all of your inquiries are addressed in a timely manner. We want to assure you that the situation you experienced was not due to a lack of care or attention on our part. Our patients’ satisfaction is of utmost importance to us and we are continuously working hard to improve the service we offer. Thank you for your understanding and please feel free to reach out to us at any time if you have questions or if you’d like to make changes to your account. We are always here to help!

Posted 2 years ago

“Best service for hairloss treatments.”

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Posted 2 years ago

Essential Clinic is rated 4.6 based on 2,269 reviews