“Fantastic service, the team customised the oak fireplace to match the rest of our furniture for free! Delivery was really quick and direct to our door on the second floor of our apartment.
Overall, a pleasure to do business with and highly recommended!
Thanks Designer Fireplaces!|Hi Simon, thank you for your amazing 5 star review. It is great to hear you had such a fantastic experience with us. It has been a pleasure doing business with you.”
“An excellent product and first class customer service from Oak Designer Fireplaces as usual. This is our second bespoke fireplace and the build quality, finish, delivery and fit are perfect. Mick and his team are very professional and so easy to deal with and buy from. Nothing appears to be too much trouble for them. Thanks to you all”
“Rang up to dicuss my requirements and to get the marble hearth cut to the sizes that i wanted, width and depth. Delivered free and came on time. Beautiful oak fire surround and hearth and i didnt have to pay until after it was delivered and it was custom made to my measurements at no extra cost. If anything, and this isnt a criticism, maybe a little too laid back. Fantastic company and nothing is too much trouble for them. If you want an oak fires surround and hearth then this must be your first go to company. I will send photos on when i have had the chimney breast that i have built plastered.”
“Fantastic experience, great website, easy to order, they contact you to make sure all the measurements are correct, they can adapt to your preferences, they are very accommodating, they keep you with its progress & the finished oak fireplace surround was delivered on the day they said. It was made well & looked brilliant in situ, fitted like a treat.”
“Everything was well dealt with from order to delivery. The fire surround and mirror are both great quality,and have massively transformed my living room They look amazing|Hi, thank you for your glowing 5 star review. It's wonderful to hear that your living room feels transformed by our products and we're so pleased to hear how happy you are!”
“Absolutely first class service from Mick and his team. We had to have our existing chimney breast altered after placing our order for our oak fire surround but this posed no problems - our order was modified with no fuss at all. We had to delay delivery for a few weeks. Again no problem. When we received the fire surround it was delivered on time with no packing to dispose of.”
“The oak mantle and stone surround are fantastic, much better than expected. The company made every effort to make sure you had ordered the right size etc., very impressed with everything. Highly recommend.”
“Couldn?t be happier with the service, fire and fire surround. I had a few queries around fitting that were answered informatively. I also needed slightly different sizes cut to order which again was no problem. Fire and surround delivered within a week and it looks brilliant. Top quality stuff with top quality service. Would not hesitate for a second to recommend.”
“A lovely rustic mirror which was delivered 4 days after I ordered it. Made specially for a delivery run to my part of the country. Excellent communication and service!”
“Great service and mick even supplied a modified hearth to match a design in my existing room, nothing to much trouble delivery was bang on time, assembly went very well, very good quality product, looks great in our living room, would recommend to family and friends alike,”
“All fitted in. Very pleased with the fireplace. One quibble the invoice with the amount paid was left at the customers address. If your a tradesman and fire and fireplace supplied by yourself as a package, with a mark up added. You don't want your customer to know too many details.”
“A super looking surround, very well made and a very fast and efficient delivery. Fitting was fast and easy with only a drill and screwdriver. I'm extremely happy with this company and the item, and would recommend them to anyone. Many thanks.”
“Excellent customer service - very quick to answer queries and delivered exactly when they promised. The product itself (fire surround) is very well made, and shows very good value for money.”
“We are thrilled to have installed a beautiful fireplace in a small Victorian terrace, which fits the space perfectly and was hassle-free to order. The team at Designer Fireplaces were patient with my questions and the delivery man was a delight too. It arrived in a very short timeframe having been let down previously, which tied in with work we were having done.
An excellent experience: I highly recommend Designer Fireplaces.”
