“Definitely reccomend this company Purchased a beautiful light oak beam. Beautiful finish. Arrived very very well packaged. So beautiful it really compliments my fireplace.”
“Definitely reccomend this company Purchased a beautiful light oak beam. Beautiful finish. Arrived very very well packaged. So beautiful it really compliments my fireplace.”
“Excellent communication from Mick via email prior to purchase to help with questions that I had. Easy online purchase. Friendly and professional delivery driver. Excellent product... lots of positive comments about my new fireplace. I would highly recommend. Definitely worth paying a little extra for such high quality.”
“An Absolutely beautiful piece of oak, it has transformed my fireplace fantastic service and delivery.
It just perfect AAA+
Price was very reasonable too.
Couldn?t believe how quick it was from ordering to Delivery.
Thanks”
“Wasn't sure about the wood colours but was sent samples very promptly although the light oak seemed lighter than we thought it would be but I think that was because it was unfinished. The actual shelf, which I assume has been oiled was a deeper shade, just right.
Easy to fix, although needs careful measurement as two bolts are supplied that have to be spaced to within a mm or two to ensure the shelf slots on and is level.
Very good quality shelf, looks really good. Would recommend company.”
“Brilliant. Really helpful people. Free delivery. Fireplace modified to help us fit an electric fire and lights against a flat wall. Manufactured on site - we toured the factory. Delivered precisely on time with helpful fitting instructions. Very reasonably priced. Couldn't be better. Highly recommended.”
“It was a pleasure to deal with this company from ordering on the phone to delivery of my beautiful made to measure oak mantel. Delivery was free and a very cheerful guy had driven from Birmingham to my house in Chertsey and, as promised, delivered at 7am on a cold January morning with a big smile! I did not have to pay for the mantel until delivery. If only there were more companies as reliable and helpful. Excellent service all round. A big Thank You to all the guys at Designer Fireplace.”
“Design Fire Places answered my emails and telephone enquiries promptly. The delivery time was prompt, in fact early within the 2 hour window, and the design of the fire place is excellent. The fire place fitted together perfectly for my fitter. All together I am highly satisfied with everything and I would and have recommended this company for anyone who is thinking of buying a fire place on line.”
“Excellent quality and service. Well worth the investment. I wouldn't hesitate to use this company again or recommend them to everyone I know.
It makes a very welcome change to have such a positive experience. If only all British manufacturers and retailers would be as courteous, helpful & efficient as Designer Fireplaces, the customer service in this country would have a glowing reputation.
Also, they use their own driver, which makes for a much more pleasant experience than out-sourcing the logistics. A great personal touch.”
“Great quality and great service. Mick was really helpful and it took less than two weeks from order, to delivery of my fire surround. Looks great too. Brilliant. Thank you so much. Nicola”
“Fantastic service from receiving the samples to talking to Mick regarding the fire surround.
Went above and beyond to get it to us.
Excellent first class service.
Will be using again on the next project.”
“We found the company on the internet. Rang them and had a really good chat about what we fancied. We had an old fashioned fire place and have modernised a bungalow which now looks up to the minute. We decided on an oak shelf above an inset gas fire and a black granite hearth. Delivery by hand to Kent, timed delivery. Shelf goes on easily with bolts supplied but just waiting for our skilled friend to do it as whilst it is a simple thing to do we do not want to spoil it.
Do yourself a favour and check them out. Mick and staff excellent, product excellent and doubt you will beat their price.”
