French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,410 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“First time shopping in the store staff very pleasant, Nice selection of clothing purchased a shirt will be back.”

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(POS) - Posted 3 months ago

“Excellent service and a lovely product.”

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(POS) - Posted 3 months ago

“Timeless style”

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(POS) - Posted 3 months ago

“It is a good product that I bought, good quality material”

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(POS) - Posted 3 months ago

“Excellent service and very nice t shirts.”

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(POS) - Posted 3 months ago

“very good overall.one shirt i wanted had hole in it but very happy with the 2 i bought.Changing rooms bit awhward as no segregation m/f but managed.Not 100% with the no returns only credit policy”

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(POS) - Posted 3 months ago

“Lovely staff, clean shop and great clothing.”

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(POS) - Posted 3 months ago

“I love their dresses, they just fit me soo well are well made nd offer a level style that I really enjoy. The service is always really professional and customer centric, so I keep on coming back 😀”

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(POS) - Posted 3 months ago

“Lovely spacious store at Cheshire Oaks with amazing sales. I have also been to the Evesham McCarthur Glenn and bought from both stores. Great friendly staff at both stores”

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(POS) - Posted 3 months ago

“Yes always very helpful, have been in the Cotswold Outlet store a number of times & staff always very helpful.”

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(POS) - Posted 3 months ago

“Great local store with lots of choice and sizes available. Sales staff are really helpful with advise and sizing and the store just has a pleasant feel to it when you enter.”

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(POS) - Posted 3 months ago

“Lovely clothes and staff, I enjoy going into the shop and wish I could buy everything!”

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(POS) - Posted 3 months ago

“Service was great top looked great but as soon as i wore it one time a thread started to come out and then another now my new top has two lines in it”

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(POS) - Posted 3 months ago

“Bought my daughter a coat which is well made and of good quality. Great price in sale . Staff very helpful”

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(POS) - Posted 3 months ago

“I was in the French Connection outlet in Livingston, got some great bargains and the staff were wonderful.”

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(POS) - Posted 3 months ago

“I had really great service in your store. the staff went over and above to assist me.”

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(POS) - Posted 4 months ago

“Bought clothing from the Buchanan Street Glasgow branch and cannot praise the staff enough. Cheerful and held without being over bearing. It was a pleasure as their customer service was exceptional.”

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(POS) - Posted 4 months ago

“love to visit French Connection in my local town, lovely clothes great choice, and amazing staff, always ready to help advise, great customer service everytime, and I always find the perfect look.”

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(POS) - Posted 4 months ago

“The collection & sale was fabulous at FC!”

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(POS) - Posted 4 months ago

“I have shopped in FCUK for years, but I had stopped going in the last couple of years, due to a drop in quality, but recently I have seen a marked improvement in both quality and variety of choice.”

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(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 1,410 reviews