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French Connection Reviews

4.8 Rating 1,407 Reviews
96 %
of reviewers recommend French Connection
Company Reviews Product Reviews
35,411
 Questions Metrics
4.8
Based on 1,407 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read French Connection Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Bernadette G
Verified Buyer
“The quality of the clothing has remained. The staff are friendly and helpful. I have started to expect compliments when I buy clothing from FC. Never change!”
Helpful Report
(POS) - Posted 2 months ago
Julie O
Verified Buyer
“Lovely garment and great service, but serious harasment to obtain feedback!”
Helpful Report
(Online) - Posted 2 months ago
Wendy F
Verified Buyer
“Nice product at a great price. Communication was good all the way through the transaction from ordering to receiving”
Helpful Report
(Online) - Posted 2 months ago
Jean R
Verified Buyer
“I have purchased a number of garments in the sale. All have been excellent quality perfect fit and delivered very quickly.”
Helpful Report
(Online) - Posted 2 months ago
Christine H
Verified Buyer
“Good quality clothes, arrived in good time and returns are easily made.”
Helpful Report
(Online) - Posted 2 months ago
Doreen K
Verified Buyer
“Just bought a lovely cardigan, only went in to browse. Staff very attentive and lovely. Cardigan was in the sale even better.”
Helpful Report
(POS) - Posted 2 months ago
Kerry-jayne B
Verified Buyer
“I love all the items I have purchased from FC. They are always a great fit and look amazing.”
Helpful Report
(Online) - Posted 2 months ago
Lorraine E
Verified Buyer
“The girls in the Glasgow Princes Square branch were very helpful. They gave great support and advice and nudged me to try an item l wouldn’t have thought of. Very happy and delighted with my purchases.”
Helpful Report
(POS) - Posted 2 months ago
Lesley B
Verified Buyer
“I ordered a green dress size 16 which is my normal size but unfortunately I had to return it because it was too big. The quality of the dress amazing on right on trend. Refund was acted on really quickly and the money I was back in my account. Lovely newness coming through for spring and summer im sure I’ll find something else”
Helpful Report
(Online) - Posted 2 months ago
Milly T
Verified Buyer
“Lovely clothes and style but some garments pull and rub up very easily, looking badly worn after one use.”
Helpful Report
(Online) - Posted 2 months ago
Anonymous
Verified Buyer
“Super helpful and patient young man served us. Got loads of items, gave ideas and thoughts. Thank you”
Helpful Report
(POS) - Posted 2 months ago
Louise S
Verified Buyer
“Great choice in sale”
Helpful Report
(Online) - Posted 2 months ago
Huong N
Verified Buyer
“Very good online service. Delivery quick. Refund quick aswell. Thank you”
Helpful Report
(Online) - Posted 2 months ago
Donna M
Verified Buyer
“Beautiful products”
Helpful Report
(Online) - Posted 2 months ago
Nicky O
Verified Buyer
“Fantastic shop with lovely helpful attentive staff. Quality of clothing superb. Size and fit good. Would definitely recommend a visit.”
Helpful Report
(POS) - Posted 2 months ago
Denalda D
Verified Buyer
“Very quick dispatach of products nice quality as desceibed.”
Helpful Report
(Online) - Posted 2 months ago
Angela S
Verified Buyer
“Ordered 3 items in the sale. Arrived on time and packaged well. Very pleased with the quality Returned one item as too big . Return went through perfectly with prompt payment Great communication throughout process Professional service from company.”
Helpful Report
(Online) - Posted 2 months ago
Joanna B
Verified Buyer
“Good warm winter coat, overall quality/ design 7 out of 10. Hole in pocket lining (right side) unstitched seam (manufacturing fault). Each pocket has a single silver press-stud fastening that yanks at the fabric, which could rip with repeated use -zips would be better. The two-way, front opening acrylic zip is an advantage, as the calf length coat is otherwise too narrow to walk in.”
Helpful Report
(Online) - Posted 2 months ago
Dwn
Verified Buyer
“Great staff great location great cardigan with loads of comments when worn”
Helpful Report
(POS) - Posted 2 months ago
Caroline B
Verified Buyer
“Good quality goods at a good price arrived in good time. It was all good!”
Helpful Report
(Online) - Posted 2 months ago
French Connection is rated 4.8 based on 1,407 reviews
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