French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely staff, gave advice, shared tips and took time with everyone in the store- great range and not normally somewhere I shop, but now first choice. Got a great outfit, lovely quality and good price.”

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(POS) - Posted 2 months ago

“Staff are always courteous, friendly & helpful.”

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(POS) - Posted 2 months ago

“Pleasant shopping experience with a clean and well laid out shop and friendly and helpful staff.”

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(POS) - Posted 2 months ago

“The shop is very clean and well organised the two young ladies were very friendly and helpful they were a delight. Will definitely be back.”

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(POS) - Posted 2 months ago

“The staff at the store in Bath were welcoming, we were left to browse and try the clothes on without any hassle, the store was clean and tidy and I felt relaxed and comfortable shopping in there, the choice of menswear was good with multiple purchases made that day, the same staff were friendly and efficient when making my purchases. Thank you.”

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(POS) - Posted 2 months ago

“Your product is quality Like it”

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(POS) - Posted 2 months ago

“Excellent quality of clothes and prompt delivery although the refund I needed took a little longer than I thought it would, hence the 4 stars. Also, the sizing of garments can vary enormously too.”

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(Online) - Posted 2 months ago

“We’ll set out store, good changing rooms, friendly staff”

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(POS) - Posted 2 months ago

“Only size exchange or credit note given not a full refund.”

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(POS) - Posted 2 months ago

“This was the first time I have been in the store. The staff were friendly and helpful, we had a free glass of Prosecco which was lovely. The clothes were of a high standard. I bought 2 lovely items during my visit. Would definitely return again.”

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(POS) - Posted 2 months ago

“Lovely clothes, very good quality.”

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(POS) - Posted 2 months ago

“I'm generally happy with the company and the products. I like the fabrics and colours. The cut isn't always good, some clothes seem just have a slightly faulty design. Staff is friendly and helpful.”

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(POS) - Posted 2 months ago

“Staff were very polite and helpful when trying to get the code. Products were tidy and easy to find.”

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(POS) - Posted 2 months ago

“French Connection Tunbridge Wells Branch is beautifully set out and shows off the clothes elegantly. The shop assistants always look so well dressed in the clothes from the shop. The staff are attentive without being overbearing. The last time I was in I was buying a shirt for my son who is 25. The shop assistant made very helpful suggestions about pairing it up with other items and helped me look for them. She suggested a gift receipt in case the shirt was too big. All in all my favourite shop in Tunbridge Wells.”

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(POS) - Posted 2 months ago

“One of my favourite shops, I can always find something nice to wear, the stores are well laid out, the staff are helpful and friendly, I have no problems with French Connection, and would always recommend them.”

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(POS) - Posted 2 months ago

“first time i have been into the Chester, staff gave an excellent service, the clothes I found to be refreshingly exciting in colour and style”

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(POS) - Posted 2 months ago

“Love the experience of entering the shop . Everything is laid out thoughtfully and the staff were very warm welcoming and available .”

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(POS) - Posted 2 months ago

“Good material and very comfy to wear”

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(POS) - Posted 2 months ago

“Fabulous 😀”

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(POS) - Posted 2 months ago

“Lovely quality clothes. I attended a style event which was such a lovely night. Staff were very attentive and I love the top I bought! Beautiful fabrics. Thoroughly recommend!”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,136 reviews