French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,686 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“The staff were helpful finding me the dress I wanted .. and the quality of the goods are excellent”

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(POS) - Posted 2 months ago

“Very good selection of clothing and sizes, helpful staff too. Would benefit from more changing rooms as queue was long”

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(POS) - Posted 2 months ago

“It was lovely in the store last Sunday - staff were so nice and we even had a ovely glas of wine too!”

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(POS) - Posted 2 months ago

“Customer service at Gunwharf branch was excellent. Variety of clothes for sale exceptional and affordable price point too. Quality knitwear and t shirts the items I personally chose to purchase, very happy, highly recommended.”

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(POS) - Posted 2 months ago

“Lovely sales assistance very help smiling and clearly stating their refund and returns criteria. I will definitely shop there again and again”

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(POS) - Posted 2 months ago

“French connection is one of two high streets stores that I purchase from regularly. The quality of the clothing is absolutely fantastic. It feels designer but remains affordable and I love it! The staff are always friendly at the Meadowhall brach, and wear their favourite pieces from the season. It's a lovely experience shopping there.”

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(POS) - Posted 2 months ago

“Great service and friendly helpful staff”

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(POS) - Posted 2 months ago

“Great priced clothing and great quality”

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(POS) - Posted 2 months ago

“Friendly and attentive staff”

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(POS) - Posted 2 months ago

“Love the clothes, i have a small frame and often struggle with sizing so the fact i managed to buy TWO tops in one visit is unheard of but was thrilled, the duscounts made them very affirdable too”

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(POS) - Posted 2 months ago

“The shop was very bright and inviting and staff nice polite and helpful .”

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(POS) - Posted 2 months ago

“Staff very helpful and polite nothing was to much when looking for items in my size”

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(POS) - Posted 2 months ago

“Bought clothes at the outlet store loved all the styles. But disappointed with the refund policy. One good thing about shopping in the U.K. is refund policy where we can take things home to try on with other outfits in the comfort of our own home. Disappointed to learn it was exchange only and no refund.”

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(POS) - Posted 2 months ago

“Hi/ I was amazed at the quality and the selection of farmers in the shop. We bought three items and really thought we were just having a look around. Loved it. Great service from lovely people. Thanks - I’ll be back.”

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(POS) - Posted 2 months ago

“Always happy with french connection always fits well and washing lovely!! Only time i go to the 02 is to go to french connection”

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(POS) - Posted 2 months ago

“Great sale item n great staff”

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(POS) - Posted 2 months ago

“The Gretna Caledonia Park store is well stocked, the Team there are knowledgeable and friendly, and very good craic. It makes for a very enjoyable experience. I believe the Team member who advised me was called Natalia and she is to be commended for both her advice and friendly, professional nature.”

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(POS) - Posted 2 months ago

“Very helpful staff at McArthur Glen”

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(POS) - Posted 2 months ago

“Dresses I have bought from french connection have always been good quality.”

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(POS) - Posted 2 months ago

“Bought 4 items from your outlet store.. absolutely beautiful”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,686 reviews