French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,107 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I visited the Chester store and the staff were brilliant. They connected with me then left me to it which I liked. Then when I wanted assistance they were very approachable and gave me some really good advice. I came away with three purchases!”

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(POS) - Posted 3 months ago

“Whenever I go to the French Connection outlet at Mansfield I have always found the staff to be polite, helpful and generous with their time. I never feel rushed and because I have mobility issues a member of staff has always offered to take the clothes to a changing room for me”

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(POS) - Posted 3 months ago

“I was a pleasant surprise to see a range of colours in the collection, sometimes the colour palette is limited. The design were well cut and flattering and I am enjoying wearing what I bought.”

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(POS) - Posted 3 months ago

“Love this brand! Great quality stylish clothes”

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(Online) - Posted 3 months ago

“Amazing clothes”

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(Online) - Posted 3 months ago

“The French Connection service is speedy, streamlined and satisfying.”

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(Online) - Posted 3 months ago

“I really like the trousers I bought. Only rubbish thing is I was told the store doesnt accept returns”

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(POS) - Posted 3 months ago

“I am always impressed with your customer service in store. Glasgow Princes Sq store staff are exceptional. Always friendly, helpful and knowledgeable.”

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(POS) - Posted 3 months ago

“Very good quick delivery”

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(Online) - Posted 3 months ago

“I love the quality and styling of all the clothes. The staff are always super helpful. Great prices at my local outlet.”

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(POS) - Posted 3 months ago

“Store well laid out and easy to walk around, prices all displayed, ample room in changing area and attentive staff.”

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(POS) - Posted 3 months ago

“Good variety of styles and fabrics to choose from. Everything from smart to casual and in between.”

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(Online) - Posted 3 months ago

“I was very pleased with my Order , unfortunately the dress I ordered was too small which is a shame.”

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(Online) - Posted 3 months ago

“I thought the choice and quality of the goods was exceptionally good. Prices were also very competitive. A good range of both men’s and women’s clothing.”

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(POS) - Posted 3 months ago

“I love your clothing - I don’t always keep them if they don’t fit or suit me but the quality is always excellent! I have many items of yours”

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(Online) - Posted 3 months ago

“My blouse arrived on time and was really lovely quality .perfect fit too !”

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(Online) - Posted 3 months ago

“All brilliant”

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(POS) - Posted 3 months ago

“Design let's it down. French Connection in the past was my go to for chic styles. However now, it seems the designs are cut or designed poorly and the result is often frumpy and unflattering. Recently I purchased a French connection dress in a light blue with pink. drawn in by the colour of the dress but the cut and design made even my size 8/10 frame look 'mumsy'. I tried again with a FC blue blouse online, the colour and material in reality reminded me of an uniform not worth the RRP and certainly not special. Shame”

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(Online) - Posted 3 months ago

“I bought a beautiful dress from French Connection and I’m very happy with both the product and the service. The dress is lovely, and all of the staff were incredibly helpful, kind, polite, and genuinely passionate about helping customers. They made my shopping experience so enjoyable. Thank you for the excellent service!”

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(POS) - Posted 3 months ago

“The staff at the Chester store are amazing. I would never have bought the outfit without the help and opinion of the staff there. I went to London and felt amazing. Can’t do enough for you. Thanks”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 3,107 reviews