French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Beautiful dress I bought and nice staff”

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(POS) - Posted 2 months ago

“It was an absolute pleasure to come to your store from start to finish. The ladies were so pleasant and helpful and a credit to your company and I have to say the two dresses I purchased were a bargain and a lovely fit.”

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(POS) - Posted 2 months ago

“I like your product. The quality is really good and your style fits me well.”

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(POS) - Posted 2 months ago

“Comfortable material. Good fit”

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(POS) - Posted 2 months ago

“High quality clothes at the forefront of fashion.”

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(Online) - Posted 2 months ago

“The product range is excellent, the purchase process was easy and the communication was great throughout all stages of the ordering and delivery. The items arrived exactly when expected and were very well packaged, so many thanks to the French Connection Team!”

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(Online) - Posted 2 months ago

“Love the store, good variety of items and prices, always tidy Staff are always friendly”

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(POS) - Posted 2 months ago

“Always love the jumpers & tops”

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(POS) - Posted 2 months ago

“I had tobrwturn my clothes and had helpful advice how to donit and have got my refund now so much easier than i thought itcwould be”

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(Online) - Posted 2 months ago

“Very good quality products . Huge choice of different styles and all made true to size . Great company”

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(POS) - Posted 2 months ago

“A pleasant experience and a lovely dress.”

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(POS) - Posted 2 months ago

“Lovely laid out shop and very friendly and helpful staff.”

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(POS) - Posted 2 months ago

“I attended a summer style event where I got to learn a little bit about how to style myself for summer then bought a couple of items at the end with a really good discount. The staff were so lovely and friendly and I LOVE my pieces. They are quite unique and vibrant (I like colours) and I'm looking forward to wearing them.”

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(POS) - Posted 2 months ago

“A wonderful service from French Connection . I ordered a sweater and it was delivered promptly. The sizing and colour was perfect and was so accurately described on the web site. I always enjoy shopping with you! Thank you!”

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(Online) - Posted 2 months ago

“Fab selection of quality clothes across all price points, reliable delivery.”

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(Online) - Posted 2 months ago

“The branch I visited provided a large range of clothes, in the style I had been searching for, with very friendly and helpful service”

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(POS) - Posted 2 months ago

“Lovely shirt nice fit”

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(POS) - Posted 2 months ago

“Lovely shop, first time I had shopped there and will shop again”

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(POS) - Posted 2 months ago

“Beautiful and quality clothing. I enjoy shopping from FC.”

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(Online) - Posted 2 months ago

“The quality of the fabrics and tailoring doesn’t seem to match my expectations for the French Connection brand. The styling is skilful and flattering so this is a shame.”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,136 reviews