French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,107 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“The company has a great variety of quality products. Their customer service is next to none and their deliveries are quick.”

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(Online) - Posted 3 months ago

“Ordered online as item unavailable in store in my size. Very quick delivery and item arrived well packaged and in pristine condition. Can not fault the company.”

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(Online) - Posted 3 months ago

“Very good Customer service. Every order in last year has been delivered on time every time. Range of clothing and quality very good.”

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(Online) - Posted 3 months ago

“Dress I liked not my size but sales girl looked and found my size in stock, new store in mcarthur Glen and staff very helpful and pleasant . Good prices on items”

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(POS) - Posted 3 months ago

“Ordering and returns excellent. Unfortunately the dress material was cheap and creasy so returned”

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(Online) - Posted 3 months ago

“Fabulous good quality clothes which last forever, the staff are always so helpful and kind, it’s my favourite store”

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(POS) - Posted 3 months ago

“Always lovely well made clothes The shop in Chester has lovely staff always helpful and very friendly”

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(POS) - Posted 3 months ago

“My hot pink trouser from French Connection is to die for! I got so many compliments and the colour / fit was perfect.”

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(Online) - Posted 3 months ago

“The clothes are good quality and suitable for any age”

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(Online) - Posted 3 months ago

“I ordered a lovely blouse which was great quality and design, it sadly didn't suit me due to my body shape but it was very easy to return for refund. At the same time I ordered another top from a different company which arrived in wrong colour. I mistakenly thought it was also French Connection and queried the mistake. Even though not from them they were very helpful and pleasant in sorting my error. I was very grateful and impressed how they handled everything for me. I would highly recommend them.”

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(Online) - Posted 3 months ago

“Loverly helpful young man served me in your 02 store. He was very helpful in finding me the sizes I required”

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(POS) - Posted 3 months ago

“Store very well presented staff friendly and helpful Good range of srock”

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(POS) - Posted 3 months ago

“Great experience with the staff who were very helpful”

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(POS) - Posted 3 months ago

“Fabulous denim dress. I love it.”

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(Online) - Posted 3 months ago

“FC never lets me down”

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(POS) - Posted 3 months ago

“Excellent customer service and good quality always guaranteed x”

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(POS) - Posted 3 months ago

“Always brilliant helpful and happy staff a credit to your store”

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(POS) - Posted 3 months ago

“Having visited the outlet store on several occasions recently, I'm now sett for the summer and holidays. Varied products for all occasions, and the sizing is very good. Excellent staff, courteous, friendly and helpful.”

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(POS) - Posted 3 months ago

“Stylish clothes, good quality”

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(Online) - Posted 3 months ago

“Very good shop great selection of clothes and delighted with purchase”

Helpful Report

(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 3,107 reviews