French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,687 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“A shop full of classiness! I was spoilt for choice - great quality too!”

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(POS) - Posted 2 months ago

“I am so pleased with the colour, fit and material quality of the top and skirt I purchased. I will be returning for another outfit soon. Your shop was clean and the staff were very helpful.”

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(POS) - Posted 2 months ago

“The sale items are of good quality and worth the price. The staff very helpful and welcoming. Packed item nicely.”

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(POS) - Posted 2 months ago

“Outlet store at Gretna. Good sale on. Shop was tidy and staff very nice.”

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(POS) - Posted 2 months ago

“Went into store in cannock staff were extremely helpful and nice clean store”

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(POS) - Posted 2 months ago

“Excellent clothing. Lovely and friendly staff at Shrewsbury Store. Always impeccably polite and welcoming. Store is airy, exceptionally clean and inviting. Clothing this summer is fabulous!”

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(POS) - Posted 2 months ago

“Staff very efficient and friendly and attentativel store very well lit and roomy changing rooms clean and large”

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(POS) - Posted 2 months ago

“Very efficient service, the website was easy to use and delivered quickly. I also love my jumper. It was good quality with a nice attention to detail in the styling.”

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(Online) - Posted 2 months ago

“Great stores, lots of choice, friendly and professional staff, amazing changing rooms, quality clothes”

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(POS) - Posted 2 months ago

“So much selection and sale is genuine items, not brought in as some stores seem to do. The fit is perfect and consistent throughout, and such tasteful and exciting styling. The assistants are naturally friendly and interested in you as a customer, top marks to them all in the Brighton store”

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(POS) - Posted 2 months ago

“Much nicer than on website”

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(Online) - Posted 2 months ago

“I love the French connection designs and often I’m adding something new to my wardrobe. The quality is great as well. This time I’ve ordered a size larger than my usual size and have to return my order. The return process was very easy and 7 days after I posted my return, the refund was in my bank account. Thank you.”

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(Online) - Posted 2 months ago

“Great experience shopping, staff jolly and helpfull. Clothing stylish and a variety for all..”

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(POS) - Posted 2 months ago

“Very good clothing and attentive staff”

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(POS) - Posted 2 months ago

“Quick, friendly polite service.”

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(POS) - Posted 2 months ago

“Staff were very helpful in suggesting mix and match tops and skirts and clearly knew their stock and were enthusiastic! Refreshing.”

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(POS) - Posted 2 months ago

“Love French Connection clothes, they are well made classic and affordable. Purchased some beautiful items on line at unbelievable prices.”

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(Online) - Posted 2 months ago

“I love the quality, style and range of French Connection clothing in particular the beautiful soft, no itch winter jumpers!”