French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,108 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent range of clothing for every occasion. Well designed with quality fabrics.”

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(POS) - Posted 3 months ago

“I like the quality and the price , o feel they charge very reasonable”

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(POS) - Posted 3 months ago

“Nice store. Very pleased with our purchase . Very good selection. Staff were very friendly and helpful.”

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(POS) - Posted 3 months ago

“To be honest I haven't been to a French Connection since the 90s but I visited the Chester store and was really impressed with the clothes and quality.”

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(POS) - Posted 3 months ago

“Very helpful ladies, helped me understand the sizes. Service was very efficient.”

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(POS) - Posted 3 months ago

“Shops always clean bright and inviting. Staff always friendly and calm. Product range seems to target a wide age range with a nod to trends but also timeless styling using good quality fabrics Nice accessories/ jewellary range Criticism would be sizing …inconsistent and tends to be on the small size both in men’s and women’s. This prevents me ever buying in line”

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(POS) - Posted 3 months ago

“I have always loved FC pieces. Always in style but in a classic way. And nice that a lot of full cotton items are stocked. Much nicer to wear than sweaty synthetic fabric. The store we shopped in last week, the staff were helpful and friendly.”

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(POS) - Posted 3 months ago

“I bought three shirts from the Braintree store. The lady assistant was very helpful. My size was not on display so she went hunting in the store room to get one and was helpful when I was changing getting other sizes for me to try. The cash desk assistant folded them nicely and bagged them up unlike most stores these days who just throw things in a bag. Really pleased with the fit and I have an increasing number of fc items in my wardrobe”

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(POS) - Posted 3 months ago

“Very friendly and helpful staff , who always go out their way to help you with sizes , carrying garments to the changing rooms.”

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(POS) - Posted 3 months ago

“The Bristol store went above and beyond with their helpful and super friendly staff….thank you 🤗”

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(POS) - Posted 3 months ago

“Staff are polite, nice collection with reasonable prices”

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(POS) - Posted 3 months ago

“We visited the shop in Chester, and were so impressed with the amazing service. The staff were very helpful and very friendly. The sales were phenomenol. Thank you”

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(POS) - Posted 3 months ago

“I’ve had some lovely clothes from French Connection. The materials often feel lovely and soft and the dresses and tops fit me well and are good quality. I’m only 5ft so struggle to get trousers to fit so can’t comment on the quality of those. The staff in stores are usually lovely and helpful too which makes shopping here a pleasant experience.”

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(POS) - Posted 3 months ago

“Great items at a great price and wonderful service”

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(POS) - Posted 3 months ago

“Very polite and helpful workers”

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(POS) - Posted 3 months ago

“Love everything about french connection.”

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(POS) - Posted 3 months ago

“French connection clothes are always stunning on and fit well. Their in line ordering is simple to follow and always delivered in perfect condition and their returns are so easy if something dosent suit .”

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(Online) - Posted 3 months ago

“Beautiful quality of garment and style. Fun to wear and comfortable too.”

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(POS) - Posted 3 months ago

“Excellent choice of sizes and designs around the shop”

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(POS) - Posted 3 months ago

“Staff were very attentive and helpful.”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 3,108 reviews