French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,687 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Quality is top notch, items wash brilliantly and stay looking fresh and new”

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(Online) - Posted 2 months ago

“Excellent help from shop person who gave great advice and was supremely kind and helpful”

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(POS) - Posted 2 months ago

“I love the style of the skirt and top. The knit is fine but not flimsy. Excellent delivery and returns are free and easy! 👌”

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(Online) - Posted 2 months ago

“This was a very good quality sweater, great colours. Sleeves a litle too long, but otherwise I look forward to wearing it.”

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(Online) - Posted 2 months ago

“Lovely lady who served us , really helpful”

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(Online) - Posted 2 months ago

“I very often find a bargain in French Connection. I like your style and quality. The sizes are just right and fit me well. I always give you a look.”

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(POS) - Posted 2 months ago

“Arrived on time true to size very good service”

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(Online) - Posted 2 months ago

“Great customer service, delivery and return options and fantastic quality clothing”

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(Online) - Posted 2 months ago

“Helpful staff”

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(POS) - Posted 2 months ago

“Interesting, versatile, contemporary designs. Yes! Helpful & friendly sales assistants in a well laid out store (Brighton, UK). I bought in store and online.”

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(Online) - Posted 2 months ago

“Not my usual store due to age . Found a denim dress which I love .”

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(POS) - Posted 2 months ago

“Excellent service, lots of help from a lovely lady. Beautiful clothes, really happy with my purchase”

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(POS) - Posted 2 months ago

“Very good Excellent customer service.”

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(Online) - Posted 2 months ago

“Clothes beautiful and staff so helpful”

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(POS) - Posted 2 months ago

“I like French Connection because of their styling, quality and cut of the clothes on offer. They are value for money and as the quality is so good last you season after season.”

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(Online) - Posted 2 months ago

“Awesome 🤩”

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(POS) - Posted 2 months ago

“Wonderful garment, super quality at a bargain price”

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(Online) - Posted 2 months ago

“Love their clothes, which are stylish and edgy and great quality”

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(POS) - Posted 2 months ago

“Easy to use website, im really happy with dress I bought very flattering and a great price in the sale. Very prompt delivery.”

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(Online) - Posted 2 months ago

“Great value at sale prices”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,687 reviews