French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,409 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“We was in the shop at Gretna (Scotland) on Saturday 14th March 26, the 2 staff members were brilliant, very pleasant, attentive and willing to help. It was very busy at the time we were there, late morning but everyone got their attention. We will be back soon”

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(POS) - Posted 3 months ago

“We went into French connection looking for a suit for my daughter for a wedding. The lady who served us was amazing - really helpful. Couldn’t do enough for us. What she didn’t know was that we had recently had a close family bereavement - but she was so kind I felt I had to comment on her. I didn’t get her name but huge thank you.”

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(POS) - Posted 3 months ago

“Excellent product and great customer service.”

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(Online) - Posted 3 months ago

“Good selection of clothes. Bought a T-shirt and shirt; not many places do good patterned clothes. Friendly staff. Great prices.”

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(POS) - Posted 3 months ago

“A fantastic price, for my most recent purchase, thank you fcuk.”

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(POS) - Posted 3 months ago

“Fantastic clothes , very well made, materials good quality, everything I bought worst every single penny Thank you”

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(Online) - Posted 3 months ago

“The customer service was very reactive and understood the concern with one of the items that I purchased. I had a good experience as i felt i was taken seriously. I purchased the item again as a result of advice … all went well”

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(Online) - Posted 3 months ago

“I have shopped at french connections for a very long time now. And I have been so happy with the clothes lines and after years of, I am still wearing these and the quality is till so perfect as the first day or years , I bought them. So, thank you.”

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(POS) - Posted 3 months ago

“Unfortunately there seemed to be a delay in my order being dispatched from the warehouse.”

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(Online) - Posted 3 months ago

“The store is really nice but the smell downstairs is a bit musty and damp which is a bit of a shame. The staff are absolutely amazing, really friendly and welcoming and very attentive. The young man that served us on the till was fab, we had a good giggle! You have a nice selection of clothes and the quality is lovely 😍.”

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(POS) - Posted 3 months ago

“Always a great selection and very friendly and helpful staff.”

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(Online) - Posted 3 months ago

“Friendly and helpful staff”

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(POS) - Posted 3 months ago

“The team at Cheshire Oaks were really friendly and helpful, offering great advice”

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(POS) - Posted 3 months ago

“It has exceeded every expectation. The quality is immediately noticeable—the fabric feels durable yet comfortable, and the stitching is clean and secure. It strikes that perfect balance between style and practicality, making it easy to pair with almost anything. What impressed me most is how well it handles different weather. It keeps me warm without feeling bulky, and the design allows for great mobility. Overall, this jacket feels like something built to last. It looks great,”

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(POS) - Posted 3 months ago

“Excellent service; efficient/timely and so straightforward!Thank you”

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(Online) - Posted 3 months ago

“Love the brand and its clothes”

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(POS) - Posted 3 months ago

“Good. wrapping gifts would be great service if offered.”

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(POS) - Posted 3 months ago

“I ordered a dress and a coat. Both came on time and are beautiful quality and fit perfectly. I will definitely be shopping at French Connection again.”

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(Online) - Posted 3 months ago

“Purchased two items for Cheltenham Ladies Day. Both items arrives quickly and very well packaged. Quality/fabric really good standard Good fit really happy with my purchase - lots of compliments.”

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(Online) - Posted 3 months ago

“Beautiful clothes which are nice quality, affordable and fashionably classic.”

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(Online) - Posted 3 months ago

French Connection is rated 4.8 based on 1,409 reviews