French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,687 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I’ve recently started to shop at FC and it’s great value for lovely pieces for work and leisure.”

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(POS) - Posted 2 months ago

“Beautiful handbag just what I was looking for.”

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(POS) - Posted 2 months ago

“Very good customer service, pleasent staff and nice store.”

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(POS) - Posted 2 months ago

“The lady was lovely who served me. She encouraged me to buy another 2 dresses! She seemed very knowledgeable.”

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(POS) - Posted 2 months ago

“Sales assistant in the Chester store was very helpful and very knowledgeable”

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(POS) - Posted 2 months ago

“Great clothes, at great prices. The staff were also excellent.”

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(POS) - Posted 2 months ago

“Lovely customer service and very helpful girls. Nothing was difficult and were very pleasant”

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(POS) - Posted 2 months ago

“Very helpful customer service 🥰”

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(POS) - Posted 2 months ago

“On the whole, I like the style of clothing you stock which includes for older people too.”

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(POS) - Posted 2 months ago

“I love going to French Connection. The staff at Eastmidlands are so welcoming and professional. They are so knowledgable and know exactly what clothes suit me.”

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(POS) - Posted 2 months ago

“Always helpful and will missen t o you”

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(POS) - Posted 2 months ago

“Love shopping here the staff are so friendly and professional they even take note of the items I’m trying on and even offer an alternative that I may like”

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(POS) - Posted 2 months ago

“Lovely shopping experience. Tidy store, lovely fashion styles and very pleasant sales assistant on till. I would rate this experience highly. Thank you and I will return shortly to shop.”

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(POS) - Posted 2 months ago

“Helpful team!”

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(POS) - Posted 2 months ago

“Great prices and top quality clothing”

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(POS) - Posted 2 months ago

“Excellent service at French Connection Glasgow. The staff were so kind and patient, bringing different sizes until I found the perfect fit. The glass of prosecco was a lovely touch, thank you for making my shopping experience so enjoyable!”

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(POS) - Posted 2 months ago

“Loved my t-shirt 'Pardon my French' nice long length great quality and fun.”

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(Online) - Posted 2 months ago

“Extremely helpful and friendly staff Nothing was too much trouble”

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(POS) - Posted 2 months ago

“Order arrived very quickly, easy to order”

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(Online) - Posted 2 months ago

“Well fitting reasonably priced”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,687 reviews