French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Smart clothing and great service at team at Freeport Braintree.”

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(POS) - Posted 2 months ago

“Bought several items, in Shrewsbury FC,asked to claim blue light discount, this was agreed at the checkout where I purchased the clothes. Arrived home to only to find out I hadn't received my discount.”

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(POS) - Posted 2 months ago

Hi Shane, We're sorry about that! We have issued a refund for the discount you should have received. Kind regards, Team FC

Posted 2 months ago

“Higher quality items at a good price . Lots to choose from especially for event dressing .”

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(POS) - Posted 2 months ago

“Friendly and helpful!”

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(POS) - Posted 2 months ago

“Great quality, well made & distinct chic clothing Store in Tunbridge Wells all has plenty of helpful staff. When in queue, was taken to an empty till so I didn’t have to wait”

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(POS) - Posted 2 months ago

“The staff in the Oxford store were very friendly and welcoming. They were attentive and assisted with all of my needs.”

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(POS) - Posted 2 months ago

“Staff are helpful and friendly, store is lovely , tidy and clean and easy to navigate, prices really good too”

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(POS) - Posted 2 months ago

“Quality goods,and very nice staff”

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(POS) - Posted 2 months ago

“You can't ask for better quality of clothes and service,staff are so helpful and knowledgeable and everything is presented perfectly in the stores.”

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(POS) - Posted 2 months ago

“It’s always a pleasure shopping at French Connections, lovely and helpful staff and beautiful clothes as well.”

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(POS) - Posted 2 months ago

“Love their items and staff are always super helpful and friendly”

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(POS) - Posted 2 months ago

“Staff in the Outlet shop in Banbridge were extremely helpful and pleasant. Selection and quality of clothes were excellent.”

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(POS) - Posted 2 months ago

“It was my first time buying from French Connection. I must say the store had an amazing collection of clothes.”

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(POS) - Posted 2 months ago

“Lovely, friendly and helpful staff in Glasgow store.”

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(POS) - Posted 2 months ago

“Visited French Connection in Bath last week and purchased a dress, lovely shop and excellent customer service.”

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(POS) - Posted 2 months ago

“I like French Connection, because it is a shop where you are always made to feel welcome. The staff are friendly, attentive and willing to help you. I appreciate the fact that your purchase, is folded properly and wrapped in tissue paper. These little things are important to me. There is a variety of stock to choose from and prices are very reasonable. Let's not forget the great offers when the sales are on!”

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(Online) - Posted 2 months ago

“Only just started shopping with French Connection on line and I'm so impressed. Beautiful quality items, with a subtle edge to them. The items were delivered promptly and very well packed. Mostly, the package was recyclable, with the minimum amount of labelling on them. I couldn't be more pleased.”

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(Online) - Posted 2 months ago

“Beautiful well fitted soft blouse. Excellent delivery”

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(Online) - Posted 2 months ago

“The staff were very helpful and the store was super clean and tidy”

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(POS) - Posted 2 months ago

“FOUND A FAB TWO PIECES IN STORE AT THE WEEKEND READY FOR MY TRIP TO ROLAND GARROS TENNIS. THEY WERE DISPLAYED PERFECTLY TOGETHER AND THE STORE WAS NOT OVERWHELMING! V HAPPY”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,136 reviews