French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,687 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“As a loyal and long time customer, I've been buying clothing from French Connection for many years! I have never been disappointed with any of my purchases and have found them to be classics in my wardrobe that keep on giving regardless of current modes and trends.”

Helpful Report

(Online) - Posted 2 months ago

“Good service, quality of clothes I've bought has been good and the prices seem fair but I have only bought a couple of items in the last year so I'm not the best authority.”

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(Online) - Posted 2 months ago

“The quality of my suit is just absolutely amazing. The fit is just perfect.”

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(Online) - Posted 2 months ago

“Good customer service , delivery earlier than expected . Very good quality popover blouse and a good price (sale item). Very pleased and no complaints .”

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(Online) - Posted 2 months ago

“Lovely stuff. Good quality. Decent price. And lovely stuff in the shop when I last went”

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(POS) - Posted 2 months ago

“I love this shop, can always find something suitable whether it's for casual or smart, lovely made clothes that are abit different and effortlessly stylish”

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(POS) - Posted 2 months ago

“Love the jumper, really good quality, arrived in good time, just marked it down because I wish it was delivered in less plastic packaging.”

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(Online) - Posted 2 months ago

“The shop was cl an laid our lovely staff were very friendly was a lovely purchase too I bought it he blue stripe palazzo trousers”

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(POS) - Posted 2 months ago

“My visit to the Livingston was fantastic. The staff were so friendly and helpful. Very glad I made my trip there”

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(POS) - Posted 2 months ago

“French connection is the best.”

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(Online) - Posted 2 months ago

“I’ve loved FC for years. They always have things I like and I seldom leave the store empty-handed. Almost glad there isn’t a store in Nottingham as I’d be there all the time!”

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(POS) - Posted 2 months ago

“My daughter tried on several items and the assistant in Shrewsbury was extremely helpful in finding alternative sizes and offering advice.”

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(POS) - Posted 2 months ago

“Very happy with my t shirt. Very good quality.”

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(POS) - Posted 2 months ago

“Popped in as i’ve never shopped in French Connection before as i thought it was out of my price range. i walked out with two beautiful dresses that fitted perfectly. my new favourite shop”

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(POS) - Posted 2 months ago

“Staff were lively, and even though the shop had a lot of sale items it still looked interesting, beautifully merchandised and very clean. However I went to wear one of the items I purchased and the securities had been left in. This means a wastes trip to city at cost of £12!”

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(POS) - Posted 2 months ago

“The staff was very helpful and caring”

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(POS) - Posted 2 months ago

“Needed a little black dress very last minute for my friends funeral & found one within minutes & it was the last XS in the sale it was meant to be! Thank you ❤️”

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(POS) - Posted 2 months ago

“Very efficient customer service very good and helpful. The lady at the till was very pleasant Kind Regards Graham Christie”

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(POS) - Posted 2 months ago

“Great selection of quality clothes, easy to order website and quick delivery.”

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(Online) - Posted 2 months ago

“cute jumper in sale, v good quality”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,687 reviews