French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,409 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Great quality and fashionable clothing”

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(Online) - Posted 3 months ago

“Very good customer service Helpful with sizing and friendly staff”

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(POS) - Posted 3 months ago

“Lovely store, super clean and so well laid out. The staff looked busy but still super friendly and helpful. I wanted the whole store.”

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(POS) - Posted 3 months ago

“Ordered a beautiful skirt absolutely gorgeous material and on sale for 20 pounds should of been 85 pounds it was well worth it i had lots of compliments saying I look very elegant in it”

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(Online) - Posted 3 months ago

“The jumper I bought shrunk after just 1 wash. Won’t be buying again. And before French Connection say anything none of my other clothes shrunk in the same wash.”

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(Online) - Posted 3 months ago

“Great clothes and good value for money - also excellent cuts and modern”

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(Online) - Posted 3 months ago

“Good service and lovely dress. For a great price.”

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(Online) - Posted 3 months ago

“Very smart designs. I've bought some tops and coats recently. Good quality stuff.”

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(Online) - Posted 3 months ago

“ell stocked, clean store and friendly helpful staff”

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(POS) - Posted 3 months ago

“Sum it up in one word QUALITY. Good cut , material and fit. Upper drawer fashion”

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(Online) - Posted 3 months ago

“Slow with refunds”

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(Online) - Posted 3 months ago

“Nice collection. Friendly, approachable staff. Enjoy shopping in F.C store.”

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(POS) - Posted 3 months ago

“Returned items were received on the 27th of February and as of the 16th of march I have not had a refund or any coms as to when to expect it. Come on French Connection you can do better than this. Please refund my money!”

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(Online) - Posted 3 months ago

“Gorgeous trousers, really nice material.”

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(Online) - Posted 3 months ago

“Everything with the product was very satisfactory.”

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(Online) - Posted 3 months ago

“Beautiful clothes, great prices and genuinely personable staff. So very helpful and willingly. Thank you”

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(POS) - Posted 3 months ago

“I visitied French Connection shop in Chester with my mum and sister, we were quickly told there were sale items downstairs and the staff were so lovely and helpful on the day. I was able to try on a dress in two sizes and miraculously the size 10 fit perfect and I purchased this. I don't remember the blonde lady's name but she was really helpful and friendly. Super happy with my purchase and the service!”

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(POS) - Posted 3 months ago

“Excellent service from staff and your t shirts are amazing”

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(POS) - Posted 3 months ago

“Beautiful range of clothes in the store and staff member very friendly and helpful.”

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(POS) - Posted 3 months ago

“Received orders on time”

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(Online) - Posted 3 months ago

French Connection is rated 4.8 based on 1,409 reviews