French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,115 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went to French Connection the other day and got a lovely yellow floaty top it really is gorgeous. The way she wrapped it in tissue paper and I wasn't charged for a bag made it feel very special.”

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(POS) - Posted 6 months ago

“Fast delivery, great dress but unfortunately not right for my event. Swift and easy returns process. Thank you”

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(Online) - Posted 6 months ago

“All staff at Gretna outlet are very helpful and cheerful.Nothing is to much bother for them and they gladly will get you another size whilst in the changing room.”

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(POS) - Posted 6 months ago

“I’m loving this seasons collection & have bought from my local store however even I ( tech phobe) am able to work my way around FCs website very easy & quick to order with reassuring updates on estimated delivery time etc Your return process couldn’t be easier so reassuring when not familiar with the process plus there is your kind back up team offering help to customers such as myself - much appreciated guidance Thank you for excellent service , fab collections ( with accurate sizing info etc ) and customer service back up Kind Regards Jane Turtle”

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(Online) - Posted 6 months ago

“I love the range of fashion styles at good prices. Size of clothes are accurate. Colours, patterns and texture are also positive features.”

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(Online) - Posted 6 months ago

“Love my new sweater. Wore it with Black trousers and it looked lovely !”

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(Online) - Posted 6 months ago

“Good quality clothes. Helpful website regarding sizing.”

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(Online) - Posted 6 months ago

“I've always found the staff incredibly polite, cheerful and friendly. The store is clean and tidy and the clothes always look appealing”

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(POS) - Posted 6 months ago

“Love the quality. Always great fitting.”

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(Online) - Posted 6 months ago

“Shopping in French Connection was a joy. The staff were very helpful and friendly which in this day & age is a rare commodity. A well deserved 5* experience! Thankyou”

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(POS) - Posted 6 months ago

“Great jacket, great service. Efficient delviery and good comms.”

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(Online) - Posted 6 months ago

“Orders are dispatched quickly and are well packaged. Everything I've purchsed has been durable and made of high quality materials.”

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(Online) - Posted 6 months ago

“Great customer service Bought 2 items kept 1 and returned the other, smooth and simple process.”

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(Online) - Posted 6 months ago

“The staff were lovely, very friendly and helpful It was a pleasure to shop there l, thank you”

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(POS) - Posted 6 months ago

“Great selection an sizes, helpful and polite staff.”

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(POS) - Posted 6 months ago

“Wish I’d got the girls name as she was friendly, funny and so helpful. Great shopping experience”

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(POS) - Posted 6 months ago

“Great quality clothes. Good service too.”

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(Online) - Posted 6 months ago

“It’s been a while since I shopped at FCUK, I bought one of your signature Mozart jumpers - I love it. Wish it came up an inch longer as I had to go bigger to get a bit of length. Still though, it’s my new favourite item of clothing.”

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(Online) - Posted 6 months ago

“Great service and great sale,quick delivery. Excellent quality.”

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(Online) - Posted 6 months ago

“It's a quite good clothing brand...the material of the product are high quality.”

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(Online) - Posted 6 months ago

French Connection is rated 4.8 based on 3,115 reviews