French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,692 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,692 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently picked up a pair of jeans and a matching denim shirt from French Connection, and I’m genuinely impressed. The fit is absolutely spot on, flattering, comfortable, and feels really well made. The shade of the denim is beautiful and versatile, making it easy to dress up or down. What really stood out to me was the price point. For the quality and fit, it felt like great value for money. I loved the set so much that I ended up ordering the same jeans and shirt for my sister and a friend too! This is definitely going to be a staple in my wardrobe. Highly recommend if you’re looking for stylish, well-fitting denim that doesn’t break the bank.”

Helpful Report

(Online) - Posted 6 months ago

“Chiqué pieces with very reasonable cost. I go to French Connection for all my clothes. Fit is stunning and size is on point.”

Helpful Report

(POS) - Posted 6 months ago

“Excellent customer service, the best I’ve experienced to date!”

Helpful Report

(POS) - Posted 6 months ago

“Staff always very pleasant and helpful.”

Helpful Report

(POS) - Posted 6 months ago

“Excellent quality! Everything I have ordered I absolutely love!”

Helpful Report

(Online) - Posted 6 months ago

“Good assortment of good quality items”

Helpful Report

(Online) - Posted 6 months ago

“Great range of clothes! The quality of the clothes is very good. Excellent customer service within the store.”

Helpful Report

(POS) - Posted 6 months ago

“So pleased with the jumper I bought for my upcoming holiday”

Helpful Report

(Online) - Posted 6 months ago

“French Connection are always good quality reasonable priced clothes. I love the fit especially the jeans . Wash great and keep shape . Service is also very good quick delivery answered to query’s felt with well and easy return service .”

Helpful Report

(Online) - Posted 6 months ago

“Good quality clothing.”

Helpful Report

(POS) - Posted 6 months ago

“Good quality beautiful fabrics ideal dressing for all occaions and age groups”

Helpful Report

(Online) - Posted 6 months ago

“Staff always very helpful without being intrusive. Garments are well made and good quality for the price. Designs are classic with a modern twist.”

Helpful Report

(POS) - Posted 6 months ago

“Great service quick delivery”

Helpful Report

(Online) - Posted 6 months ago

“Lovely staff and even nicer jumper! I’m now on the look out for more!!”

Helpful Report

(POS) - Posted 6 months ago

“You did not tell me about the tariffs until after my package came. I love your product. I have bought things in New York at your store there so I assumed the clothes I bought would come from there. I bought them on sale but then what hit with a $125 tarrif. This is unacceptable. I despise the tariff policy BUT YOU DID NOT WARN ME. I did not think I would be buying from England.”

Helpful Report

(Online) - Posted 6 months ago

“French Connection sizing is true to size. Comfortable clothing that is up-to-date on style. I love their shirts/blouses.”

Helpful Report

(POS) - Posted 6 months ago

“Nice range of items, friendly and helpful staff.”

Helpful Report

(POS) - Posted 6 months ago

“Quality and style is always great, the name is iconic and never disappoints. Value for money... 10/10.”

Helpful Report

(Online) - Posted 6 months ago

“The store assistants in the Shrewsbury store were very attentive and friendly. They were knowledgeable and able to assist with sizes. Lovely clean store. With a good range.”

Helpful Report

(POS) - Posted 6 months ago

“Didn’t expect the delivery to be so fast. Item is nicely packed. Overall experience is good.”

Helpful Report

(Online) - Posted 6 months ago

French Connection is rated 4.8 based on 2,692 reviews