French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,115 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful staff who make shopping an enjoyable experience”

Helpful Report

(POS) - Posted 6 months ago

“Love both my purchases, cardi and a summer weight jumper. Great shopping experience, thank you Very friendly and helpful staff (Bath store) Didn’t have the jumper I wanted in my size in the store but placed order and it arrived next day delivery free of charge.”

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(POS) - Posted 6 months ago

“Staff very friendly and helpful”

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(POS) - Posted 6 months ago

“Friendly staff, tidy store and nice changing rooms. Absolutely love the dress I bought”

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(POS) - Posted 6 months ago

“Staff very helpful.”

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(POS) - Posted 6 months ago

“FC is lovely; one of my favourite brands. Excellent quality and good value.”

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(Online) - Posted 6 months ago

“We enjoyed visiting the outlet store at Cheshire Oaks recently. It was easy to move around and the products were displayed in a way that I could select items without fuss.”

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(POS) - Posted 6 months ago

“Excellent fashion range”

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(Online) - Posted 6 months ago

“Really good website and quick delivery. Order a cardigan which was lovely quality”

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(Online) - Posted 6 months ago

“The customer service is outstanding and I was very impressed. The refund was handled very promptly. They did not delay the matter.”

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(Online) - Posted 6 months ago

“Quality goods friendly staff”

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(POS) - Posted 6 months ago

“Pleasant shop assistant”

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(POS) - Posted 6 months ago

“Find all cllothes good quality love Mens T shirts and shirts”

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(Online) - Posted 6 months ago

“Good quality material. Perfect fit”

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(Online) - Posted 6 months ago

“Always good quality items, they arrive quickly & well packaged”

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(Online) - Posted 6 months ago

“Wonderful selection of clothes and quick delivery after ordering. Easy. Thank you and good value/good quality clothes.”

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(Online) - Posted 6 months ago

“Good choice of outfits, quality and fit good.”

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(Online) - Posted 6 months ago

“I have been to the store at Caledonia park a couple of times. They have a great selection of clothes, the layout is easy to wander through, the store is clean and the staff so friendly and welcoming,”

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(POS) - Posted 6 months ago

“Service is quick”

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(Online) - Posted 6 months ago

“I’ve finally found something suited my body shape, happy with all the dresses I bought so far”

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(Online) - Posted 6 months ago

French Connection is rated 4.8 based on 3,115 reviews