French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Love my new purchases!”

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(Online) - Posted 2 months ago

“We were looking for a particular tshirt, and found it and in the size we required. Its lovely quality as usual. Thank you”

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(POS) - Posted 2 months ago

“Finding clothes for a male teenager isn't easy. However, we discovered that the size small was perfect for our 16 year old. He loved the sweatshirts, which are so much smarter that the usual sport's gear. He is already planning his next purchases.”

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(POS) - Posted 2 months ago

“Wonderful experience, great service, great prices”

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(POS) - Posted 2 months ago

“Really friendly, polite service!”

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(POS) - Posted 2 months ago

“The place to shop , got all occasions.”

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(POS) - Posted 2 months ago

“The clothes are lovely and sizing is standard so once you know your fit you can shop with confidence. Staff are friendly and helpful.”

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(POS) - Posted 2 months ago

“Myself and my husband have brought several pieces from French Connection and everything we have bought has been beautiful quality and excellent price.”

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(POS) - Posted 2 months ago

“This is a lovely dress and its a lovely colour too. I bought it in in the sale which I was very happy about.”

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(Online) - Posted 2 months ago

“Nice fitting clothes, excellent customer service”

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(POS) - Posted 2 months ago

“Really enjoyed my experience in the Wembley outlet store - the staff was very welcoming and assisted me when I needed help”

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(POS) - Posted 2 months ago

“Beautiful clothing, so happy that a store has come to our local mscarthus glen. Lovely friendly staff as well”

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(POS) - Posted 2 months ago

“I love French connection style and quality of products - I’m a more mature customer but am able to wear the classic styles - always looking out for the new season !”

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(POS) - Posted 2 months ago

“Very good”

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(POS) - Posted 2 months ago

“Service was excellent and provided lots of advice when trying on clothes! Members of staff were very kind and approachable providing feedback”

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(POS) - Posted 2 months ago

“Good quality clothing”

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(POS) - Posted 2 months ago

“The service was excellent, the assistant was really helpful, and pleasant,”

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(POS) - Posted 2 months ago

“I haven't shopped at French Connection for a number of years but after my recent experience, I will definitely be back again. There was no pressure, I was left to browse but someone was there to help when I needed it. I was not frowned at for being an 'mature' person wanting to wear something nicer than M&S! I realised what I had been missing - thank you for making me welcome again!”

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(POS) - Posted 2 months ago

“I was delighted with the choice of styles in the French Connection shop at Braintree Retail park. I bought four items!! Very stylish and a wonderful fit.”

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(POS) - Posted 2 months ago

“Excellent quality and choice Affordable Helpful and friendly staff”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 1,406 reviews