French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,107 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“French connection clothes are my favourite! I bought in the summer sale this year. Got some absolute bargains. For some reason I didnt manage to apply the extra 20% on line - so i contacted FC. The customer service was excellent. I waited for my clothes to make sure I didnt need to return any - but as soon as I confirmed that I was keeping all of them - the 20% extra discount was refunded to me. Trally good personalised customer service - super fast. Well done FC team!”

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(Online) - Posted 2 months ago

“Found something different in store to other shops, changing rooms manned and very polite. Cashier efficient and courteous. Nice experience”

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(POS) - Posted 2 months ago

“I purchased on the sale. Everything was great quality excluding one item which was priced to reflect that. Every item has that little something that makes it different. I'm very happy with everything.”

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(Online) - Posted 2 months ago

“The assistant who served me in Tunbridge wells could not have been more helpful even though I was buy sales goods. Very impressed. Will go again”

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(Online) - Posted 2 months ago

“I bought a lovely denim shirt in the sale, it was a fabulous bargain and the shirt is very well made.”

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(Online) - Posted 2 months ago

“Great service at the Wembley outlet.”

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(POS) - Posted 2 months ago

“Lovely shop and men’s clothing range and friendly staff”

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(POS) - Posted 2 months ago

“Very fashionable and the service is second to none .we always find what we need.”

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(POS) - Posted 2 months ago

“A first class 5 🌟 company with absolute quality clothing for ladies and men. The prices are acceptable and even better when FC have their sales on.”

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(POS) - Posted 2 months ago

“I had a brilliant service at French Connection in Glasgow. The girl went above and beyond to help me”

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(Online) - Posted 2 months ago

“French Connection as a company seems ok - it's the first time I shopped with them. Sadly, the pretty dress I bought is poor quality, and already has threads poking out of the seams on the first occasion I've worn it.”

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(Online) - Posted 2 months ago

“Great dresses”

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(Online) - Posted 2 months ago

“I have always been a French Connection fan because of their well made clothes and innovative styles. I bought some black linen pants at least ten years ago and they are still going and still look very 'now'. I'm glad that I found it online. The service is excellent and communication couldn't be better. Everything effort is made to make buying easy. Highly recommended”

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(Online) - Posted 2 months ago

“Great quality clothes”

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(Online) - Posted 3 months ago

“Excellent service and clothes very good”

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(POS) - Posted 3 months ago

“I buy most of my clothes from French Connection! Very modern, classy and fresh! Good Quality and pris! Love, Love your stryles! Excellent customer service! Keep up the good works!”

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(Online) - Posted 3 months ago

“Quality products and very good service. I would dhop again at FC!”

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(Online) - Posted 3 months ago

“Lovely fabrics and design”

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(Online) - Posted 3 months ago

“Top quality clothing, at affordable prices. Couple that with amazing customer service in store. I'll definitely be shopping here regularly now I've found the store”

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(POS) - Posted 3 months ago

“size style comfort perfect”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 3,107 reviews