French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I visited the store in my local outlet and in all fairness it was fresh airy clean and modern with plenty of selection to choose from. The staff were very friendly and helpful and not pushy in the slightest compared to some of the other stores I visited that day.”

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(POS) - Posted 2 months ago

“Visited the Meadowhall store as I had previously seen a dress I liked. Saw it was in the sale along with another one I had liked. Both available in my size. Tried them on as wanted to be sure they fitted. As usual, no queue at the fitting room. Decided to buy both and went to the tills where the staff were friendly and efficient as always.”

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(POS) - Posted 2 months ago

“Big fan of the French Connection brand. My local store in Glasgow is well presented (in the lovely Princes Sq) and stocks a good mix of women and mens clothing. The staff are always very friendly and helpful. I think French Connection tends to be high-end enough to feel like a treat, without being unaffordable and I have often found great bargains in the sales!”

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(POS) - Posted 2 months ago

“Lovely shop and great sale”

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(POS) - Posted 2 months ago

“Good clothing range at reasonable prices.”

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(POS) - Posted 2 months ago

“Great customer service on my visit to the store at Gunwharf, late in the day due to a missed ferry, so just snuck in at 1940!! Really happy with my purchase - thankyou!”

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(POS) - Posted 2 months ago

“Good collection of menswear clothi g”

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(Online) - Posted 2 months ago

“Excellent shop and service, fantastic sale.”

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(POS) - Posted 2 months ago

“French Connection is my new favourite shop! I love the variety, the quality and the price of the clothes. Finally a shop that caters for the normal woman!”

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(POS) - Posted 2 months ago

“Bought a lovely in season dress for less than half price, beautiful peach that looks stunning and is so soft and light. Got loads of compliments. French connection sales you can get good stuff at great prices”

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(POS) - Posted 2 months ago

“Always a great service, smooth and easy.”

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(Online) - Posted 2 months ago

“Disappointed that every time I buy something in the sale it is then reduced again within a day or two. So frustrating and makes me feel like not buying again”

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(POS) - Posted 2 months ago

“Excellent, rapid service of quality items. My items were well individually wrapped and arrived ready to wear. Very pleased on all fronts.”

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(Online) - Posted 2 months ago

“I have bought several items from French connection and I am always happy with them. The quality is so good .”

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(Online) - Posted 2 months ago

“good quality good value clothing”

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(POS) - Posted 2 months ago

“This was my first ever purchase from French Connection. I am super impressed with their sale prices and quality of their products.”

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(POS) - Posted 2 months ago

“Jumper arrived, much larger than expected. Returned via their method. Have been waiting 2 weeks for a refund. Sent emails, had no response.”

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(Online) - Posted 2 months ago

“It is always a pleasure to visit the store. It always has something fresh and fashionable. Customer Service is excellent.”

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(POS) - Posted 2 months ago

“Good quality, good value and on trend”

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(Online) - Posted 2 months ago

“Went the Cotswold Outlet French Connection Shop - managed to purchase two really nice quality shirts - bought one and went back for another. The staff at the shop were a credit to your company, very engaging, friendly and helpful. I will certainly be back and recommend you to friends & family.”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,685 reviews