French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,107 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Item arrived promptly and was as described. Decided it wasn't for me, but return was very easy and free via my local post officer, no printer needed.”

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(Online) - Posted 2 months ago

“Really helpful”

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(POS) - Posted 2 months ago

“the products are stylish and well made,”

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(POS) - Posted 2 months ago

“Great choice of items at a competitive price. Extremely friendly and helpful staff”

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(POS) - Posted 2 months ago

“Very nice clothes”

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(POS) - Posted 2 months ago

“Such beautiful good quality clothes”

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(Online) - Posted 2 months ago

“So far, your customer serivces team have been pretty amazing. They are very responsive, polite and helpful both on the phone and email.”

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(Online) - Posted 2 months ago

“Staff were most helpful ordering items that were not available in store”

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(Online) - Posted 2 months ago

“Highly impressed with their ‘try before you buy’ service. Made my experience enjoyable and did not have to wait for a refund. Would recommend this company.”

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(Online) - Posted 2 months ago

“French Connection is a company that sells quality that lasts. I have recently purchased a dress that I know is going to last as long as my favourite dress I bought several years ago from them. Delivery is fast and. Packaging is good. I would not hesitate to buy from them again.”

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(Online) - Posted 2 months ago

“Good sale prices. Prompt delivery and good communication re when items were to be delivered”

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(Online) - Posted 2 months ago

“My clothes are always well presented and neatly wrapped when sent. Good quality that lasts!!”

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(Online) - Posted 2 months ago

“A part from my last order I find your clothes of fantastic quality”

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(Online) - Posted 2 months ago

“The shop is well laid out, has a good selection on display . The staff are very helpful and friendly . Good experience .”

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(POS) - Posted 2 months ago

“Very good customer service and Online sale”

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(Online) - Posted 2 months ago

“Very pleasant and friendly staff 😊”

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(POS) - Posted 2 months ago

“Great price, great quality. Staff very friendly.”

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(POS) - Posted 2 months ago

“I absolutely love my top. And have had so many compliments. As the quality is so good also ordered the matching shorts. What a pretty outfit”

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(Online) - Posted 2 months ago

“Staff are always very helpful, friendly and give good advice”

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(POS) - Posted 2 months ago

“I loved the product and havd told my friends to visit the site”

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(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 3,107 reviews