French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Well laid out beautiful stores, clothes are fantastic quality and really helpful staff”

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(POS) - Posted 2 months ago

“Love their items, really good quality and value.”

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(Online) - Posted 2 months ago

“I had to wait 16 days for a refund after the returned goods had been received and an acknowledgment sent to my email account. If I hadn't chased customer service then this could have been longer as they indicated that they were behind”

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(Online) - Posted 2 months ago

“Visited outlet shop at Braintree- great choice with all the sizes,, will definitely come back💕”

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(POS) - Posted 2 months ago

“All the staff were very helpful and pleasant, and the clothes seemed to be of good quality and value, nice one keep up the good work?”

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(POS) - Posted 2 months ago

“The order came quickly and the items were great! The fit was perfect on me and I’m looking forward to wearing them.”

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(Online) - Posted 2 months ago

“Excellent choice of products at very reasonable reduced prices”

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(POS) - Posted 2 months ago

“Professional and classy”

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(POS) - Posted 2 months ago

“Very good store service and although the shirt my son preferred was not in store he found one he liked wearing for his brothers graduation. The store staff were very helpful.”

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(POS) - Posted 2 months ago

“Was visiting Glasgow for the weekend and was delighted to find a store in Princes Square. Upon entering was greeted by a friendly member of staff who asked if needed help finding anything. I also received assistance from the same staff member when wanting to try on a dress in the fitting room. Was a really pleasant shopping experience which would like to repeat in the future.”

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(POS) - Posted 2 months ago

“Lovely store, lots of size choice and friendly staff”

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(POS) - Posted 2 months ago

“Excellent service in Brighton menswear, and two lovely shirts bought in the sale.”

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(POS) - Posted 2 months ago

“Love the fit and the designs. Found some great outfits for different occassions..”

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(POS) - Posted 2 months ago

“Lovely store, comfortable changing room. Helpful staff”

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(POS) - Posted 2 months ago

“Great quality, good service”

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(POS) - Posted 2 months ago

“Super stylish shirt lovely helpful sales assistant”

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(POS) - Posted 2 months ago

“Staff was very helpful and professional plus I picked up some great deals”

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(POS) - Posted 2 months ago

“The ladies who served me at the till at Cannock outlet was exceptional and very friendly. Made me very welcome in the store”

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(POS) - Posted 2 months ago

“Love the feminine style and quality of the garments. I can trust the size even when I buy online. Will definately be back. Thank you”

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(POS) - Posted 2 months ago

“Love you shop at Tewkesbury outlet, fab deals, just wish I could use my blue light card there”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,685 reviews