French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Great service- delivery came quickly. The coat was as described and fit well. Great product.”

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(Online) - Posted 3 months ago

“Truly satisfied with the quality of the products.”

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(Online) - Posted 3 months ago

“Great company and products”

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(Online) - Posted 3 months ago

“Very pleased with my purchase, good quality and fit. The staff were very friendly and helpful at the Cotswold Outlet shop, I shall definitely make regular return visits!”

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(POS) - Posted 3 months ago

“Always friendly and helpful”

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(POS) - Posted 3 months ago

“Visited the store in Cannock. Customer service in store was great and was able to pick up a lovely couple of clothing pieces.”

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(POS) - Posted 3 months ago

“Got myself some lovely trousers and a blouse for my birthday - got lots of compliments and will wear loads!! Great quality items”

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(POS) - Posted 3 months ago

“First time shopping in FC as I thought my budget couldn't afford it. However, I was happily surprised and will most certainly continue to shop there having purchased a number of items. Well done FC.”

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(POS) - Posted 3 months ago

“Good quality clothes, well made and fit well. Lovely colleagues in store, very helpful and accommodating.”

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(POS) - Posted 3 months ago

“Received a beautiful shirt exactly as shown and described. Arrived as promised in perfect condition. I am delighted with it. Not the first time I have purchased from FC and definitely not the last. Many thanks”

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(Online) - Posted 3 months ago

“Was nice store”

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(POS) - Posted 3 months ago

“I have just turned 70 years old and happily shop at FC with my 35 year old daughter! Although I do stick to the basic tops , I love the small details which just elevate the design from other High Street stores.”

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(Online) - Posted 3 months ago

“Very good shirts”

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(Online) - Posted 3 months ago

“The product was great value in the sale and shipped quickly. The dress arrived and is lovely, great quality and everyone commented on how nice it was. The service was top rate and the product 10/10”

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(Online) - Posted 3 months ago

“Great choice of high quality products”

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(Online) - Posted 3 months ago

“The quality and new fashion is very good.”

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(Online) - Posted 3 months ago

“Very pleased with my coat which is stylish and beautiful quality. No problems with delivery.”

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(Online) - Posted 3 months ago

“French connection is a wonderful brand , great quality and choices with really good customer service both instore and online.”

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(Online) - Posted 3 months ago

“Very friendly staff, helpful, and very obliging, can't wait to visit again soon.”

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(POS) - Posted 3 months ago

“Great quality, excellent value in the sale.”

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(Online) - Posted 3 months ago

French Connection is rated 4.8 based on 2,136 reviews