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French Connection Reviews

4.8 Rating 2,136 Reviews
96 %
of reviewers recommend French Connection
Company Reviews Product Reviews
36,852
 Questions Metrics
4.8
Based on 2,136 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read French Connection Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Aayan G
Verified Buyer
“Very happy with delivery”
Helpful Report
(Online) - Posted 3 months ago
Juliet H
Verified Buyer
“Great quality and design”
Helpful Report
(Online) - Posted 3 months ago
Mrs Sharon S
Verified Buyer
“The tops I ordered were delivered promptly. I ordered a few for choice but ended up keeping them all! Lovely fabric and thoughtful details which elevated the tops into something special. Great fit and very flattering.”
Helpful Report
(Online) - Posted 3 months ago
Carla O
Verified Buyer
“Great company and great sales!”
Helpful Report
(Online) - Posted 3 months ago
MaryRose M
Verified Buyer
“i ORDERED GOODS 27/3/2026 - RECEIVED 3 WEEKS LATER. i WAS SURPRISED DELIVERY TOOK SO LONG”
Helpful Report
(Online) - Posted 3 months ago
Sue R
Verified Buyer
“I've loved FC for decades! When I first started work, I could finally afford to buy FC!! Their closthes always fit me well, I might have gone up a size over the last few decades, but non the less, they suit and fit my shape well. I always have some FC clothes in my wardrobe ❤️”
Helpful Report
(Online) - Posted 3 months ago
H B
Verified Buyer
“Found what I was looking for and served by friendly staff, thanks x”
Helpful Report
(POS) - Posted 3 months ago
Maxine M
Verified Buyer
“Great products, quality fabrics and cutting edge fashion.”
Helpful Report
(Online) - Posted 3 months ago
David E
Verified Buyer
“French Connection has been my go to for over 20 years, great clothes well priced. They’ve never given me any reason to look elsewhere.”
Helpful Report
(Online) - Posted 3 months ago
Vivian M
Verified Buyer
“I love the choice of colours and selection of clothing. Staff are always polite and very helpful.”
Helpful Report
(Online) - Posted 3 months ago
Linda D
Verified Buyer
“Easy to use website, items exactly as pictured, good communication and delivery excellent”
Helpful Report
(Online) - Posted 3 months ago
Wendy P
Verified Buyer
“Great clothes at very reasonable prices, and always a good sale”
Helpful Report
(Online) - Posted 3 months ago
Angeliki K
Verified Buyer
“I recently started browsing their website and I absolutely fell in love with it. I would say that their sizes are true to fit, great options for both casual and formal outfits alike. They are good quality and not overly expensive compared to other shops. Love it so far!”
Helpful Report
(Online) - Posted 3 months ago
Mrs Nina C
Verified Buyer
“Excellent quality. Sizing consistent. Something for everyone.”
Helpful Report
(Online) - Posted 3 months ago
E
Verified Buyer
“Ordering from French Connection was very easy & I find their website simple to navigate. Great photos of the clothing & product details. I haven’t used the return service so am unable to comment regarding that. In store I’ve found the staff to be extremely friendly & helpful”
Helpful Report
(Online) - Posted 3 months ago
Marion J
Verified Buyer
“Good quality clothes, good value, staff always helpful.”
Helpful Report
(Online) - Posted 3 months ago
Anonymous
Verified Buyer
“I love the clean styles and fit of the clothes”
Helpful Report
(POS) - Posted 3 months ago
Annette W
Verified Buyer
“As always very nice garments .Good fit and nice fabric too”
Helpful Report
(Online) - Posted 3 months ago
Sarah W
Verified Buyer
“FC are always happy to help with any issues.Fast response and they try every solution possible to resolve my issues.You go above and Beyond other companies in keeping your customers happy,informed and happy.Thank You FC for resolving my issue and keeping me informed all the way.”
Helpful Report
(Online) - Posted 3 months ago
VIVIAN P
Verified Buyer
“They were very quick to reply when I had a small problem and I buy their tops which I find very good quality.”
Helpful Report
(Online) - Posted 3 months ago
French Connection is rated 4.8 based on 2,136 reviews
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