French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,109 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,109 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was quick and easy. I was pleased with the product - although I shortened the trousers myself (I’m average height).”

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(Online) - Posted 4 months ago

“Went in to browse ended up trying on a few items. The staff member on the changing rooms was extremely helpful getting me another size to try. Ended up buying a number of items.”

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(POS) - Posted 4 months ago

“Store is well presented with a great helpful staff . Lots of clothes that will catch your eye , very trendy clothes and colourful and good quality. Will definitely come back again , I’m very happy customer 🥰”

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(POS) - Posted 4 months ago

“Great ordering process & prompt despatch”

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(Online) - Posted 4 months ago

“The prints are so unique but obviously French Connection design. There’s no other clothing like it!”

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(POS) - Posted 4 months ago

“Lovely clothes. Nice quality and beautiful materials. A go-to favourite.”

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(POS) - Posted 4 months ago

“I love these clothes they are stylish and good quality . I like shopping at the outlet as I love a bargain .”

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(POS) - Posted 4 months ago

“Best quality .”

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(POS) - Posted 4 months ago

“It was very good”

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(POS) - Posted 4 months ago

“Great clothes and fashion”

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(POS) - Posted 4 months ago

“As a woman in my 40s I often find clothes shopping disappointing. I wouldn’t normally have even looked in French connection but I’m so glad I did! The selection of clothes was great, there were plenty of items in my size and they fit properly too. The staff were all lovely as well which made it an even more pleasant experience. I’ll definitely make it my first port of call next time I’m shopping!”

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(POS) - Posted 4 months ago

“Great range of beautiful styles”

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(POS) - Posted 4 months ago

“Always very helpful and friendly staff. Great selection of men’s clothes too and always had something a little different that I like.”

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(POS) - Posted 4 months ago

“So pleased to be able to wear clothes form your brand that no longer say FCUK.”

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(POS) - Posted 4 months ago

“I visited the Brighton branch and the staff there were very helpful and friendly. I brought a few t-shirts and they were beautifully wrapped and popped into a bag. I love the cloths at FC, and just wish there were more branches to visit”

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(POS) - Posted 4 months ago

“I have been impressed by the great customer service I have received in both outlet stores in Swindon and the Cotswold outlet. I’ve been acknowledged upon arrival, approached and offered assistance, complimented on my own clothing and chatted with at the point of sale. Well done. Keep up the great work.”

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(POS) - Posted 4 months ago

“Good quality products at reasonable prices.”

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(POS) - Posted 4 months ago

“Visited Braintree Freeport's French Connection last Friday 19th June. Bought a jacket & dress. Staff were very helpful and friendly. Nicely laid out shop with plenty of choices in design and sizes. Enjoyed shopping there.”

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(POS) - Posted 4 months ago

“The staff in the Bath store are amazing.... friendly and extremely helpful. Every visit is a terrific experience.”

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(POS) - Posted 4 months ago

“Lovely staff, lovely clean and tidy store. Love tge quality and styling if the clothes too.”

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(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 3,109 reviews