French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,689 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shop is very clean and well organised the two young ladies were very friendly and helpful they were a delight. Will definitely be back.”

Helpful Report

(POS) - Posted 3 months ago

“The staff at the store in Bath were welcoming, we were left to browse and try the clothes on without any hassle, the store was clean and tidy and I felt relaxed and comfortable shopping in there, the choice of menswear was good with multiple purchases made that day, the same staff were friendly and efficient when making my purchases. Thank you.”

Helpful Report

(POS) - Posted 3 months ago

“Your product is quality Like it”

Helpful Report

(POS) - Posted 3 months ago

“We’ll set out store, good changing rooms, friendly staff”

Helpful Report

(POS) - Posted 3 months ago

“This was the first time I have been in the store. The staff were friendly and helpful, we had a free glass of Prosecco which was lovely. The clothes were of a high standard. I bought 2 lovely items during my visit. Would definitely return again.”

Helpful Report

(POS) - Posted 3 months ago

“Lovely clothes, very good quality.”

Helpful Report

(POS) - Posted 3 months ago

“Staff were very polite and helpful when trying to get the code. Products were tidy and easy to find.”

Helpful Report

(POS) - Posted 3 months ago

“French Connection Tunbridge Wells Branch is beautifully set out and shows off the clothes elegantly. The shop assistants always look so well dressed in the clothes from the shop. The staff are attentive without being overbearing. The last time I was in I was buying a shirt for my son who is 25. The shop assistant made very helpful suggestions about pairing it up with other items and helped me look for them. She suggested a gift receipt in case the shirt was too big. All in all my favourite shop in Tunbridge Wells.”

Helpful Report

(POS) - Posted 3 months ago

“One of my favourite shops, I can always find something nice to wear, the stores are well laid out, the staff are helpful and friendly, I have no problems with French Connection, and would always recommend them.”

Helpful Report

(POS) - Posted 3 months ago

“first time i have been into the Chester, staff gave an excellent service, the clothes I found to be refreshingly exciting in colour and style”

Helpful Report

(POS) - Posted 3 months ago

“Love the experience of entering the shop . Everything is laid out thoughtfully and the staff were very warm welcoming and available .”

Helpful Report

(POS) - Posted 3 months ago

“Good material and very comfy to wear”

Helpful Report

(POS) - Posted 3 months ago

“Fabulous 😀”

Helpful Report

(POS) - Posted 3 months ago

“Lovely quality clothes. I attended a style event which was such a lovely night. Staff were very attentive and I love the top I bought! Beautiful fabrics. Thoroughly recommend!”

Helpful Report

(POS) - Posted 3 months ago

“Beautiful dress I bought and nice staff”

Helpful Report

(POS) - Posted 3 months ago

“It was an absolute pleasure to come to your store from start to finish. The ladies were so pleasant and helpful and a credit to your company and I have to say the two dresses I purchased were a bargain and a lovely fit.”

Helpful Report

(POS) - Posted 3 months ago

“I like your product. The quality is really good and your style fits me well.”

Helpful Report

(POS) - Posted 3 months ago

“Comfortable material. Good fit”

Helpful Report

(POS) - Posted 3 months ago

“High quality clothes at the forefront of fashion.”

Helpful Report

(Online) - Posted 3 months ago

“The product range is excellent, the purchase process was easy and the communication was great throughout all stages of the ordering and delivery. The items arrived exactly when expected and were very well packaged, so many thanks to the French Connection Team!”

Helpful Report

(Online) - Posted 3 months ago

French Connection is rated 4.8 based on 2,689 reviews