French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,108 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, quality of clothes I've bought has been good and the prices seem fair but I have only bought a couple of items in the last year so I'm not the best authority.”

Helpful Report

(Online) - Posted 4 months ago

“The quality of my suit is just absolutely amazing. The fit is just perfect.”

Helpful Report

(Online) - Posted 4 months ago

“Good customer service , delivery earlier than expected . Very good quality popover blouse and a good price (sale item). Very pleased and no complaints .”

Helpful Report

(Online) - Posted 4 months ago

“I love this shop, can always find something suitable whether it's for casual or smart, lovely made clothes that are abit different and effortlessly stylish”

Helpful Report

(POS) - Posted 4 months ago

“The shop was cl an laid our lovely staff were very friendly was a lovely purchase too I bought it he blue stripe palazzo trousers”

Helpful Report

(POS) - Posted 4 months ago

“My visit to the Livingston was fantastic. The staff were so friendly and helpful. Very glad I made my trip there”

Helpful Report

(POS) - Posted 4 months ago

“French connection is the best.”

Helpful Report

(Online) - Posted 4 months ago

“I’ve loved FC for years. They always have things I like and I seldom leave the store empty-handed. Almost glad there isn’t a store in Nottingham as I’d be there all the time!”

Helpful Report

(POS) - Posted 4 months ago

“My daughter tried on several items and the assistant in Shrewsbury was extremely helpful in finding alternative sizes and offering advice.”

Helpful Report

(POS) - Posted 4 months ago

“Very happy with my t shirt. Very good quality.”

Helpful Report

(POS) - Posted 4 months ago

“Popped in as i’ve never shopped in French Connection before as i thought it was out of my price range. i walked out with two beautiful dresses that fitted perfectly. my new favourite shop”

Helpful Report

(POS) - Posted 4 months ago

“The staff was very helpful and caring”

Helpful Report

(POS) - Posted 4 months ago

“Needed a little black dress very last minute for my friends funeral & found one within minutes & it was the last XS in the sale it was meant to be! Thank you ❤️”

Helpful Report

(POS) - Posted 4 months ago

“Very efficient customer service very good and helpful. The lady at the till was very pleasant Kind Regards Graham Christie”

Helpful Report

(POS) - Posted 4 months ago

“Great selection of quality clothes, easy to order website and quick delivery.”

Helpful Report

(Online) - Posted 4 months ago

“Beautiful handbag just what I was looking for.”

Helpful Report

(POS) - Posted 4 months ago

“Very good customer service, pleasent staff and nice store.”

Helpful Report

(POS) - Posted 4 months ago

“The lady was lovely who served me. She encouraged me to buy another 2 dresses! She seemed very knowledgeable.”

Helpful Report

(POS) - Posted 4 months ago

“Sales assistant in the Chester store was very helpful and very knowledgeable”

Helpful Report

(POS) - Posted 4 months ago

“Great clothes, at great prices. The staff were also excellent.”

Helpful Report

(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 3,108 reviews