French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,689 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, and a wonderful range of clothing, which is just that little bit different to anything else on the market.”

Helpful Report

(Online) - Posted 3 months ago

“Staff at the store were extremely friendly and helpful with good product knowledge. They went out of their way to find a shirt I had seen earlier in the week that they remembered had been taken off their current display and was due to returned to I guess head office. They found it in storage for me to try to sizes . They went the extra mile to help . Thank you”

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(POS) - Posted 3 months ago

“Beautiful summer dress but I liberate but travels brilliantly. Wonderful quality”

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(Online) - Posted 3 months ago

“Excellent customer service. Amazing clothing line, I always know I will find something I like.”

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(POS) - Posted 3 months ago

“Great staff.”

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(POS) - Posted 3 months ago

“Amazing leading fashions and great polite professional service. Thank you.”

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(POS) - Posted 3 months ago

“Fantastic quality and value for money”

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(Online) - Posted 3 months ago

“Lovely staff in store. Super soft leather bag, used to accessorise a wedding guest outfit - perfect”

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(POS) - Posted 3 months ago

“Very helpful and very good products and real value for money”

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(POS) - Posted 3 months ago

“Lovely store to shop in.”

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(POS) - Posted 3 months ago

“Good quality and nice styles as always.”

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(Online) - Posted 3 months ago

“Lovely jacket good fit and lovely material feel”

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(Online) - Posted 3 months ago

“I really keen of French Connection dresses . Last season i bought fantastic short trench ! Enjoy every moment when wear it . Thank you your team for a beautiful and timeless items ! With love , Natalia Course 😍”

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(Online) - Posted 3 months ago

“Store was tidy and well laid out. Very friendly staff, offered to check for my size in the back and found it. This meant I purchased 2 items not one.”

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(POS) - Posted 3 months ago

“Delivered quickly and well wrapped”

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(Online) - Posted 3 months ago

“I trust this brand for quality pieces made with sustainable fabrics, in silhouettes that stand the test of time.”

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(Online) - Posted 3 months ago

“Great service and fashion advice from Carol in Glasgow Princes Square store. Advised and guided me to outfits which really suited me. What a delight. Thanks”

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(POS) - Posted 3 months ago

“Quality is really good and I have received many compliments on the clothes. They wash really well and keep the quality, will definitely be returning for more!”

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(Online) - Posted 3 months ago

“it is honestly great quality and overall amazing whop”

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(POS) - Posted 3 months ago

“Great customer service. Great quality clothing. Love shopping here”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 2,689 reviews