French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,411 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was in the French Connection outlet in Livingston, got some great bargains and the staff were wonderful.”

Helpful Report

(POS) - Posted 4 months ago

“I had really great service in your store. the staff went over and above to assist me.”

Helpful Report

(POS) - Posted 4 months ago

“Bought clothing from the Buchanan Street Glasgow branch and cannot praise the staff enough. Cheerful and held without being over bearing. It was a pleasure as their customer service was exceptional.”

Helpful Report

(POS) - Posted 4 months ago

“love to visit French Connection in my local town, lovely clothes great choice, and amazing staff, always ready to help advise, great customer service everytime, and I always find the perfect look.”

Helpful Report

(POS) - Posted 4 months ago

“The collection & sale was fabulous at FC!”

Helpful Report

(POS) - Posted 4 months ago

“I have shopped in FCUK for years, but I had stopped going in the last couple of years, due to a drop in quality, but recently I have seen a marked improvement in both quality and variety of choice.”

Helpful Report

(POS) - Posted 4 months ago

“It's always a pleasure visiting the Glasgow store. Jade and her team go above and behind every time x”

Helpful Report

(POS) - Posted 4 months ago

“I was served by THE most helpful lady in your Meadowhall store. She couldn't have been more helpful,she even went into the storeroom to look for my size in a sale item ! I was so happy with my purchases but it was she who made the difference..I wish I could remember her name. Plus the selection of clothes was to die for ! I went a little overboard im afraid but ill definitely be back after the next payday !”

Helpful Report

(POS) - Posted 4 months ago

“Amaziong experience and the staff were delightful. It's always refreshing going into a French Connection as the clothes are fantastic and the staff really care about what they do which can be rare in clothes shops now days. Well done French Connection and keep up with the good things that make you special!”

Helpful Report

(POS) - Posted 4 months ago

“I visited the outlet store in Cannock recently and bought a dress for my daughter’s wedding. The staff were very helpful and friendly throughout my visit and purchase. Lovely dress as well! Thank you”

Helpful Report

(POS) - Posted 4 months ago

“Great service, products and prices”

Helpful Report

(POS) - Posted 4 months ago

“I love my local French Connection store in Glasgow. Staff are super helpful and friendly. I never go into town without popping in. I really like online too. There are many lines that are not in store. Only slight complaint is the length of time for delivery. No buying a short notice outfit.”

Helpful Report

(POS) - Posted 4 months ago

“The products are well made and good quality with some unusual designs. The sales are very good. Staff at Sheffield Meadowhall store are helpful and friendly.”

Helpful Report

(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 1,411 reviews