French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,687 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and great clothes.”

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(POS) - Posted 3 months ago

“Gorgeous store friendly shop assistants plus I purchased a gorgeous dress! What’s not to like ❤️”

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(POS) - Posted 3 months ago

“Good prices and nice quality items in the outlet store”

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(POS) - Posted 3 months ago

“Great service shop assistant was very helpful with sizes and didnt mind giving addtional attebtion”

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(POS) - Posted 3 months ago

“Great quality, stylish clothing”

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(POS) - Posted 3 months ago

“The sales lady was very helpful with my query when I asked for any other size for the shorts I wanted. Also she offered different colours of the style. I was grateful in providing additional choices.”

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(POS) - Posted 3 months ago

“Walked in and shop staff friendly and welcoming a great selection of clothes, pristine shop and made a couple of purchases would recommend as quality items great prices and lovely staff”

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(POS) - Posted 3 months ago

“Nice looking store with lots of choice and good range of sizes for an outlet.”

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(POS) - Posted 3 months ago

“Impressive from the outset: the item was well priced and well packaged and dispatched extremely quickly. Packaging was a strong, serviceable and recyclable brow paper bag. The item didn't quite fit so I returned it for a refund. Again, no fuss, return was swift, communication throughout was impeccable and the refund was quickly expedited, an unusual bonus in these days of ‘try on at home’ sales. I shall certainly order again, direct from French Connection, because I’m sure the next purchase will be just as easy and quick!”

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(Online) - Posted 3 months ago

“Dressed for Chester race course sat 13/06/26 my wife due to an illness has put on weight and was very unhappy with her dress she chose to wear tears rolling down her face I said come on I’ll buy you something your happier with we arrived at f c Chester the ladies who worked there were amazingly symperthetic to my wife and treeted her like a queen they were amazing they both deserve a very special thankyou and I would not hesitate to recommend the shopping experience to anyone”

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(POS) - Posted 3 months ago

“The shopping experience was very pleasant. The store environment is calm and spacious which gives an enjoyable shopping experience. The offers on in store were great and I found 2 items of clothing to purchase.”

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(POS) - Posted 3 months ago

“Love the clothing choices and prices!!”

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(POS) - Posted 3 months ago

“We always visit the Chester shop , we have been buying clothes from here for quite a few years now and the experience is excellent. The staff are wonderful and friendly. It's always a pleasure.”

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(POS) - Posted 3 months ago

“Fast delivery and good quality - speedy return”

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(Online) - Posted 3 months ago

“Fabulous clothes and excellent staff”

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(Online) - Posted 3 months ago

“Good store layout Great”

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(POS) - Posted 3 months ago

“Fair price good quality stylish and versatile clothes love F C”

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(POS) - Posted 3 months ago

“Friendly and helpful employees made for a very enjoyable shopping experience!”

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(POS) - Posted 3 months ago

“Beautiful clothes and the shops are well presented”

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(POS) - Posted 3 months ago

“Ordered goods delivered promptly quality as expected 👍”

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(Online) - Posted 3 months ago

French Connection is rated 4.8 based on 2,687 reviews