French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My recent perchase has been a really successful as I bought few Tshirts for my son who liked them all and they were a perfect fit. I also bought a Shirt for my husband- colour and quality is great however sleeves could have been longer. My shirt top was very beautiful as it looked on the site. Very happy and definitely will buy again but will not recommend to my friends and family otherwise I will not be able to buy for them from here as they will buy themselves, joking.”

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(Online) - Posted 3 months ago

“Extremely high quality clothing. Well sized. Staff beyond helpful. Over and above. Best shopping experience in sometime.”

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(POS) - Posted 3 months ago

“lovely store at Caledonia Park staff are so friendly and helpful, and love the clothes”

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(POS) - Posted 3 months ago

“Hi. Very happy with the customer service that I received.”

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(Online) - Posted 3 months ago

“Wonderful store and the staff are always so helpful”

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(POS) - Posted 3 months ago

“I love my chocolate polka dot dress. It fits really well, and the quality of the material and tailoring is good. It was delivered quickly and I bought it in the sale so it was great value”

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(Online) - Posted 3 months ago

“Excellent service today at French Connection in the Cotswold Designer Outlet. The assistant offered to look for my size and I was delighted with my short sleeved jumper.”

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(Online) - Posted 3 months ago

“Great quality well-made clothes, classic and stylish. I always feel good when dressed by French Connection and get lots of compliments.”

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(Online) - Posted 3 months ago

“Beautiful clothes, always well made”

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(Online) - Posted 3 months ago

“Excellent quality and great service”

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(Online) - Posted 3 months ago

“Beautiful clothes, great quality, excellent customer service!”

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(Online) - Posted 3 months ago

“Very happy with the products I've received so far, good quality and made to last. Exceptional customer service when I've had an issue with an order! Will continue to buy from here.”

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(Online) - Posted 3 months ago

“Every piece I've purchased from French Connection, is made using wonderful fabrics and each is beautifully constructed. Style made to last!”

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(Online) - Posted 3 months ago

“Could not fault the service with French Conection. Kept one dress. Unfortunately had to return the second one. Very Easy to do and had the refund very quickly.”

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(Online) - Posted 3 months ago

“Ordered a dress and was very happy with it”

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(Online) - Posted 3 months ago

“I love the suit and would buy in another colour way. Note though I paid £14 for delivery to Qatar and then another £12 to accept the goods in Qatar. This is not made clear and would definitely deter me from purchasing again. Using this carrier is way too expensive.”

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(Online) - Posted 3 months ago

“High quality products, frequent sales and offers”

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(Online) - Posted 3 months ago

“Great products & always lovely staff”

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(POS) - Posted 3 months ago

“Brought a gorgeous soft grey stylish jumper that fits so well.”

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(POS) - Posted 3 months ago

“Lovely store, Cam was amazing made great suggestions and made me so comfortable.”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 2,136 reviews