French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love French connection for the quality . I always feel good wearing French connection clothing. The service I received at the Meadowhall store was great and helpful . Just wish the Manchester store was still open as it is nearer to where I live . 😊”

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(POS) - Posted 3 months ago

“Visited your store at Meadowhall in Sheffield last Saturday. Some lovely dresses in store , lovely chatty assistants helped in choosing my 60 th party dress which I’m over the moon with . Lovely quality dress and could have spent much more in store”

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(POS) - Posted 3 months ago

“Great clothing styles that suit me perfectly”

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(Online) - Posted 3 months ago

“Very stylish, well made clothes. Excellent quality and value for money.”

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(POS) - Posted 3 months ago

“Great selection of clothes and sales staff very helpful”

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(POS) - Posted 3 months ago

“Visited this shop the weekend just gone 2nd May 2026. What can I say fantastic atmosphere and the staff were so helpful and friendly. So happy with my purchase and will most definitely be revisiting. Well done French Connection on being so welcoming and creating return visits!”

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(POS) - Posted 3 months ago

“I visited your Braintree store and was not disappointed. There were so many items I could have brought. Lovely selection of clothes and so nice to see colour.”

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(POS) - Posted 3 months ago

“I mainly show in the French Connection store in Chester and every experience I’ve had there has been amazing. The shop is amazing and the staff are so helpful and friendly and provide amazing advice when it comes to fashion choices. You never feel like a nuisance in the shop or rushed.”

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(POS) - Posted 3 months ago

“Lovely quality clothing, can’t fault it as I’ve been a customer for many years.”

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(POS) - Posted 3 months ago

“Lovely helpful staff in Meadowhall store. Well laid out store.”

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(POS) - Posted 3 months ago

“Your staff were very helpful and polite”

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(POS) - Posted 3 months ago

“The dress was an unexpected find, it’s beautiful and great quality. It was a fantastic sale too, so win win!”

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(POS) - Posted 3 months ago

“Great customer service and great quality items .”

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(POS) - Posted 3 months ago

“Great dress! Fits well and I love it!”

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(Online) - Posted 3 months ago

“Extremely helpful staff at the Ashford store”

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(POS) - Posted 3 months ago

“Very happy with my shopping experience in French Connection. Helpful staff on hand who were brilliant. I came away happy with my purchases.”

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(POS) - Posted 3 months ago

“First time in French Connection, but will definitely return to the McArthurGlen shop near Cannock. Great staff & prices.”

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(POS) - Posted 3 months ago

“Staff were wonderfu”

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(POS) - Posted 3 months ago

“A great store for quality and fashionable clothes that fit true to size. The staff are always welcoming, professional and helpful. The layout of the store is clear and tidy.”

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(POS) - Posted 3 months ago

“I'm a real fan. As an older lady who loves nice quality, well made clothes I find myself turning to French Connection first if I need anything these days. I've bought several pieces over the last few years and they've quickly turned into favourites and know I'll continue to wear them over and over again.”

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(Online) - Posted 3 months ago

French Connection is rated 4.8 based on 2,136 reviews