French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were very helpful and the store was super clean and tidy”

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(POS) - Posted 2 months ago

“FOUND A FAB TWO PIECES IN STORE AT THE WEEKEND READY FOR MY TRIP TO ROLAND GARROS TENNIS. THEY WERE DISPLAYED PERFECTLY TOGETHER AND THE STORE WAS NOT OVERWHELMING! V HAPPY”

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(POS) - Posted 2 months ago

“Very good styles for all ages”

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(POS) - Posted 2 months ago

“The store assistant was very good and helpful. She is always so friendly and has good customer service skills and is also very pleasant.”

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(POS) - Posted 2 months ago

“I have always loved the style and choice of the clothes at French Connection, its my go to store”

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(POS) - Posted 2 months ago

“The Shop Assistant was friendly and helpful.”

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(POS) - Posted 2 months ago

“Excellent quality trousers, ordered 3 pairs! I’m 5’7” and it’s the first time I’ve ordered a regular and had them ACTUALLY be long enough (with heels). So impressed I’m recommending to all of my friends”

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(Online) - Posted 2 months ago

“The two ladies in store served me at the Cannock Outlet were brilliant (05/05/26 pm). Customers service and advice was second to none. Thank you”

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(POS) - Posted 2 months ago

“I visited the Gretna store for a SOS wedding dress “situation”. The girls in store went out their way to sort me out! Thank you so much!”

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(POS) - Posted 2 months ago

“I love the items I purchased - particularly the hair tie so unique and I use one nearly every day - ordered & despatched quickly- faultless service”

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(Online) - Posted 2 months ago

“Quality clothing and an excellent delivery service. It's straightforward for returning and refunding if you need to use.”

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(Online) - Posted 2 months ago

“Amazing choice of styles for men and women at amazing prices for good quality items.”

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(POS) - Posted 2 months ago

“The purchasing and returns process is brilliant, so simple and easy! The leisure suit U purchased absolutely is gorgeous, feels soft and smooth and looks so elegant! Fits beautifully.”

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(Online) - Posted 2 months ago

“Lovely clothes at great prices! I loved everything in the shop and have been very pleased with my purchases. Staff were very friendly too.”

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(POS) - Posted 2 months ago

“Here’s a short company review you can use for French Connection: I’ve had a very positive experience shopping with French Connection. The quality of the clothing is excellent, with stylish designs and good attention to detail. The ordering process was smooth, delivery was reliable, and customer service was helpful when needed. Overall, a great brand for fashionable and high-quality clothing.”

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(POS) - Posted 2 months ago

“Best quality clothes. Good style collection. I love it.”

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(POS) - Posted 2 months ago

“Dont normally buy from this shop, this was my first time.......brilliant service from 2 lovely sales ladies that helped me choose a lovely shirt.”

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(POS) - Posted 2 months ago

“Easy to order from French Connection, good quality material used and also delivery good.”

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(Online) - Posted 3 months ago

“Really good quality clothes. Sewn to last not thrown together. Staff are very helpful when I'm buying for my grandchildren . Shops are always light and easy to move around. Good quality clothes and not expensive.”

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(POS) - Posted 3 months ago

“Great service, super helpful and friendly”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 2,136 reviews