French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,108 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and great quality clothing. The staff were welcoming and helpful, and the shopping experience was enjoyable. As usual !”

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(POS) - Posted 3 months ago

“I really like French Connection. The clothes are stylish, good quality, and a great price during the sales. I've found that my size usually fits well, and overall it's a brand I'm happy to buy from again.”

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(POS) - Posted 3 months ago

“The sales girl was very helpful and efficient. The shop was clean and tidy and all clothes were displayed well.”

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(POS) - Posted 3 months ago

“Ibought a lovely dress fits perfectly lovely design polite service”

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(POS) - Posted 3 months ago

“Well layed out store quality clothes excellent prices”

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(POS) - Posted 3 months ago

“Clothes selection very well laid out and excellent customer service”

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(POS) - Posted 3 months ago

“Bought a lovely cream laced shirt. Quality is excellent. There were a lot of lovely clothes in the store. Staff were very pleasant and welcoming.”

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(POS) - Posted 3 months ago

“Very good staff and shopping experience”

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(POS) - Posted 3 months ago

“Shop assstant very helpful”

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(POS) - Posted 3 months ago

“My first time shopping at French Connection and it will not be the last. I was taken away with the quality and feel of the items I purchased, love wearing them and it has become one of my go outlets.”

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(POS) - Posted 3 months ago

“It’s my go to shop ! Love it 🥰”

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(POS) - Posted 3 months ago

“Unique good quality clothing. Love the Krista lace knit bomber jacket I got it feels bespoke and unique. The crepe light collard tie waist top is also usual and in my favourite colour.”

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(POS) - Posted 3 months ago

“Stylish but classic clothes which I’ve been wearing for decades”

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(POS) - Posted 3 months ago

“The Swindon store was clean and tidy and staff friendly and professional”

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(POS) - Posted 3 months ago

“Nice store, well laid out and good prices and range of atock. Staff efficient and helpful.”

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(POS) - Posted 3 months ago

“Staff were very helpful and happy in their work The dress I bought fits lovely and well made .the blouse I bought had a small mark on it but came out in the wash and the lady who served me said to bring it back if stain did not come out”

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(POS) - Posted 3 months ago

“Lovely helpful staff. Nicely laid out store.”

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(POS) - Posted 3 months ago

“Very good staff who were very helpful nothings was too much trouble. The items bought were fantastic and such good value and quality”

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(POS) - Posted 3 months ago

“Chester store have very good staff and a well presented shop”

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(POS) - Posted 3 months ago

“Lovely helpful staff nothing too much trouble”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 3,108 reviews