French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,108 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bright shop good sale selection”

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(POS) - Posted 3 months ago

“Excellent service I wouldn't hesitate to order again quality always good”

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(Online) - Posted 3 months ago

“Super quality with all items ordered and great service. Very impressed with all products and prompt refunds for the rare returns.”

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(Online) - Posted 3 months ago

“Good customer service. Answered question promptly Lovely black tiered dress delivered …. Great quality”

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(Online) - Posted 3 months ago

“Excellent service, great quality products.”

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(Online) - Posted 3 months ago

“My sister and I had a great hour and more in the French Connection outlet shop in Ashchurch. The staff were so helpful, the shop well laid out, roomy and bright changing rooms and we left laden with overflowing carrier bags! Been nothing but happy with our purchases ever since - we will be heading back come autumn!”

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(Online) - Posted 3 months ago

“Lovely shop, plenty of choice”

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(POS) - Posted 3 months ago

“Great selection of clothes in the Bath branch of FC... including sale items! Friendly and helpful staff. I will definitely be back!”

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(POS) - Posted 3 months ago

“Lovely store, excellent value for money, would recommend!”

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(POS) - Posted 3 months ago

“All the staff were very pleasant, super helpful and wearing lovely FC products.”

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(POS) - Posted 3 months ago

“Speedy delivery and accurate description on the website”

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(Online) - Posted 3 months ago

“Excellent service and great choices”

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(POS) - Posted 3 months ago

“Very fast delivery and a quick refund when the item wasn’t suitable. Cant fault FC . Love their clothes and service”

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(Online) - Posted 3 months ago

“If you look you can find some unusual little gems in their outlet store. The staff are really friendly and chatty, which I love. They are always on hand to offer fashion advice.”

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(POS) - Posted 3 months ago

“Extremely helpful staff and amazing sale!”

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(POS) - Posted 3 months ago

“Great fashion items, lovely staff in the shops”

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(POS) - Posted 3 months ago

“High quality of materials”

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(POS) - Posted 3 months ago

“Everything I have purchased from french connection has fitted me perfectly.. Unlike other brands which I struggle to purchase from because of this issue.. thank you 🙏”

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(POS) - Posted 3 months ago

“Love love love your clothes. They are so classy and fit so well. The staff in the store are always so helpful. I travel over an hour just to go the your store. Thank you x”

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(POS) - Posted 3 months ago

“Excellent service, very fast and efficient at the tills. Great quality clothes and fit”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 3,108 reviews