French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were very pleasant and helpful”

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(POS) - Posted 2 months ago

“From the outset, staff were friendly, approachable and helpful. They suggested additional items and gave honest opinions on the look when trying on garments. Very sociable throughout ( something we've not experienced recently) and gave of their time willingly. Lively vist, great deal on the clothing and most definitely a return visit in coming weeks.”

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(POS) - Posted 2 months ago

“Great service. Very friendly staff.”

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(POS) - Posted 2 months ago

“Very friendly staff.”

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(POS) - Posted 2 months ago

“Very good quality clothes. Perfect style very happy staff are friendly”

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(POS) - Posted 2 months ago

“Love the clothes & staff very friendly in the Bath store.”

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(POS) - Posted 2 months ago

“Always a pleasure ordering from French Connection. Easy to use website and prompt delivery. The quality of the product is always excellent. So pleased with everything I buy from you”

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(POS) - Posted 2 months ago

“Lovely team at the Brighton store, friendly, professional and very helpful. The denim all in one fits perfectly- perfect length for me - which is often a problem with trousers slightly too short. Very stylish cut and comfortable- my favourite item to wear for all occasions”

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(Online) - Posted 2 months ago

“Visited the Cheshire Oaks store, thought the staff were excellent. Great friendly team.”

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(POS) - Posted 2 months ago

“Had a great experience shopping here - friendly staff and love love love the quality of the clothes I bought!”

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(POS) - Posted 2 months ago

“Very helpful.very pliant”

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(POS) - Posted 2 months ago

“Great choice of outfits. The girls in the Glasgow shop are always really helpful, nothing is too much trouble for them. You are always greeted with a smile 😊”

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(POS) - Posted 2 months ago

“Very helpful staff, not pushy, but made the shopping experience relaxing and enjoyable. Super quality clothing, great design and fit. One of my favourite shops!”

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(POS) - Posted 2 months ago

“It was there with the right product at the right time in the right place at the right price.”

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(POS) - Posted 2 months ago

“Good quality clothing.”

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(POS) - Posted 2 months ago

“Friendly and helpful staff”

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(POS) - Posted 2 months ago

“I visited French Connection on Friday 15th May. The staff were really friendly na helpful, I had quite a few bags of shopping and they offered to store them behind the counter so that I could browse bag free. It made it easier to try on clothes and I purchased 4 items as a result.”

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(POS) - Posted 2 months ago

“Staff are always very pleasant and helpful, whether purchasing or exchanging .”

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(POS) - Posted 2 months ago

“I love going into this store, guaranteed I always go away with something I love 🥰”

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(POS) - Posted 2 months ago

“Stock was checked twice to see if my size was available.”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,136 reviews