French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic shopping experience. Lovely patient, happy staff and clean and attractive store and changing rooms.”

Helpful Report

(POS) - Posted 2 months ago

“Friendly staff, clearly laid out clothes, good lighting. Good colours esp cornflower blue. (Tunbridge Wells store)”

Helpful Report

(POS) - Posted 2 months ago

“It’s my favourite place to buy clothes for me and my wife. The style and the fit suit our needs and wants.”

Helpful Report

(POS) - Posted 2 months ago

“Lovely shop at the o2”

Helpful Report

(POS) - Posted 2 months ago

“Lovely clothes and jewellery. Presented in shops as a complete and put together outfit. This gives customers purchasing confidence rather than trying to match items.”

Helpful Report

(POS) - Posted 2 months ago

“A quick despatch, and a lovely jumper. Thank you!”

Helpful Report

(Online) - Posted 2 months ago

“Visited Prince Square, Glasgow at 1430hrs on Tuesday 12th May. Went in for a nosey and ended up spending £113, the slim blonde female member of staff was so attentive without being over powering, her interest and advice was appreciated, she has the X factor which I can’t put my finger on, a real asset to your store.”

Helpful Report

(POS) - Posted 2 months ago

“I love their clothes, the quality is extremely good and some great bargains in the sales”

Helpful Report

(Online) - Posted 2 months ago

“Love your clothes”

Helpful Report

(POS) - Posted 2 months ago

“Consistently good quality items...I have been shopping wirh FC foe 30 years, love it.”

Helpful Report

(Online) - Posted 2 months ago

“Customer service was excellent at the Gretna store, was served by Tracey and was like having a personal shopper will certainly return soon”

Helpful Report

(POS) - Posted 2 months ago

“Well laid out store”

Helpful Report

(POS) - Posted 2 months ago

“Lovely clothes and great service”

Helpful Report

(POS) - Posted 2 months ago

“Good quality clothes. Lots of choice and lovely colours. Staff always helpful and willing to offer advice”

Helpful Report

(POS) - Posted 2 months ago

“Fabulous quality and styles. I ordered extra sizes for fit and received updates as my returns were processed. The majority of the things I ordered were in the sale, I was amazed at the bargains I got considering the fabulous quality. A very happy customer.”

Helpful Report

(Online) - Posted 2 months ago

“The lady who served me was very helpful and offered me a paper or electronic receipt which was helpful”

Helpful Report

(POS) - Posted 2 months ago

“French connection is my go to for fashion ideas and outfits! The brand always deliver a high standard in their styles and fabrics.”

Helpful Report

(Online) - Posted 2 months ago

“Incredibly helpful and friendly staff at the Bath branch and in Duke St”

Helpful Report

(Online) - Posted 2 months ago

“Always keen to visit this store. Is a valuable asset to Meadowhall. I have chosen some beautiful clothing here not just for myself but my fussy husband tooThe clothes I find reasonably priced and well made. The store and its staff are beautifully presented. It is my go to in the first instance when buying for a special occasion.”

Helpful Report

(POS) - Posted 2 months ago

“The team in store wer very helpful. I couldn't see my size on the rail and they went out of there was to look for my size.”

Helpful Report

(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,136 reviews