French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,410 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The store is really nice but the smell downstairs is a bit musty and damp which is a bit of a shame. The staff are absolutely amazing, really friendly and welcoming and very attentive. The young man that served us on the till was fab, we had a good giggle! You have a nice selection of clothes and the quality is lovely 😍.”

Helpful Report

(POS) - Posted 3 months ago

“Always a great selection and very friendly and helpful staff.”

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(Online) - Posted 3 months ago

“Friendly and helpful staff”

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(POS) - Posted 3 months ago

“It has exceeded every expectation. The quality is immediately noticeable—the fabric feels durable yet comfortable, and the stitching is clean and secure. It strikes that perfect balance between style and practicality, making it easy to pair with almost anything. What impressed me most is how well it handles different weather. It keeps me warm without feeling bulky, and the design allows for great mobility. Overall, this jacket feels like something built to last. It looks great,”

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(POS) - Posted 3 months ago

“Excellent service; efficient/timely and so straightforward!Thank you”

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(Online) - Posted 3 months ago

“I ordered a dress and a coat. Both came on time and are beautiful quality and fit perfectly. I will definitely be shopping at French Connection again.”

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(Online) - Posted 3 months ago

“Purchased two items for Cheltenham Ladies Day. Both items arrives quickly and very well packaged. Quality/fabric really good standard Good fit really happy with my purchase - lots of compliments.”

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(Online) - Posted 3 months ago

“Beautiful clothes which are nice quality, affordable and fashionably classic.”

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(Online) - Posted 3 months ago

“Great quality and fashionable clothing”

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(Online) - Posted 3 months ago

“Very good customer service Helpful with sizing and friendly staff”

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(POS) - Posted 3 months ago

“Lovely store, super clean and so well laid out. The staff looked busy but still super friendly and helpful. I wanted the whole store.”

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(POS) - Posted 3 months ago

“Ordered a beautiful skirt absolutely gorgeous material and on sale for 20 pounds should of been 85 pounds it was well worth it i had lots of compliments saying I look very elegant in it”

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(Online) - Posted 3 months ago

“Great clothes and good value for money - also excellent cuts and modern”

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(Online) - Posted 3 months ago

“Good service and lovely dress. For a great price.”

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(Online) - Posted 3 months ago

“Very smart designs. I've bought some tops and coats recently. Good quality stuff.”

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(Online) - Posted 3 months ago

“ell stocked, clean store and friendly helpful staff”

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(POS) - Posted 3 months ago

“Sum it up in one word QUALITY. Good cut , material and fit. Upper drawer fashion”

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(Online) - Posted 3 months ago

“Gorgeous trousers, really nice material.”

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(Online) - Posted 3 months ago

“Everything with the product was very satisfactory.”

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(Online) - Posted 3 months ago

“Beautiful clothes, great prices and genuinely personable staff. So very helpful and willingly. Thank you”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 1,410 reviews