French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,410 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of clothes! The quality of the clothes is very good. Excellent customer service within the store.”

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(POS) - Posted 3 months ago

“So pleased with the jumper I bought for my upcoming holiday”

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(Online) - Posted 3 months ago

“French Connection are always good quality reasonable priced clothes. I love the fit especially the jeans . Wash great and keep shape . Service is also very good quick delivery answered to query’s felt with well and easy return service .”

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(Online) - Posted 3 months ago

“Good quality clothing.”

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(POS) - Posted 3 months ago

“Good quality beautiful fabrics ideal dressing for all occaions and age groups”

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(Online) - Posted 3 months ago

“Staff always very helpful without being intrusive. Garments are well made and good quality for the price. Designs are classic with a modern twist.”

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(POS) - Posted 3 months ago

“Great service quick delivery”

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(Online) - Posted 3 months ago

“Lovely staff and even nicer jumper! I’m now on the look out for more!!”

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(POS) - Posted 3 months ago

“You did not tell me about the tariffs until after my package came. I love your product. I have bought things in New York at your store there so I assumed the clothes I bought would come from there. I bought them on sale but then what hit with a $125 tarrif. This is unacceptable. I despise the tariff policy BUT YOU DID NOT WARN ME. I did not think I would be buying from England.”

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(Online) - Posted 3 months ago

“French Connection sizing is true to size. Comfortable clothing that is up-to-date on style. I love their shirts/blouses.”

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(POS) - Posted 3 months ago

“Nice range of items, friendly and helpful staff.”

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(POS) - Posted 3 months ago

“Quality and style is always great, the name is iconic and never disappoints. Value for money... 10/10.”

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(Online) - Posted 3 months ago

“The store assistants in the Shrewsbury store were very attentive and friendly. They were knowledgeable and able to assist with sizes. Lovely clean store. With a good range.”

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(POS) - Posted 3 months ago

“Didn’t expect the delivery to be so fast. Item is nicely packed. Overall experience is good.”

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(Online) - Posted 3 months ago

“Bought two lovely blouses. Perfect for a city break”

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(POS) - Posted 3 months ago

“Good quality items prompt delivery service & easy returns process”

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(Online) - Posted 3 months ago

“Loving FC clothes - choice, colours, style and sizes.”

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(Online) - Posted 3 months ago

“Good quality clothing, free delivery and easy returns! Will definitely shop with French Connection again.”

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(Online) - Posted 3 months ago

“French connection never disappoint it’s rare I don’t find a bargain. The quality of the clothes is very good and wash very well.”

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(POS) - Posted 3 months ago

“Iv always loved french connection for stylish reliable pieces that look flattering are versatile, in fashion and well made. Always worth the price or surpsingky affordable in comparison to cheaper made and not as nice fabric stores. french connection never fails. Even to my surprise when i struck out looking for maternity clothes everywhere to tryon in store, but i found the most flattering oversized shirts. That made me feel confident and comfortable with my growing baby bump. I cannot sing the praises enough, especially the meadowhall sheffield branch that i often visit when shopping with friends and family. And the staff here are always helpful and friendly and happy. Thank you for making me feel pretty and comfy and sparking joy in my wardrobe every visit.”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 1,410 reviews