French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,108 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always lovely well made clothes The shop in Chester has lovely staff always helpful and very friendly”

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(POS) - Posted 3 months ago

“My hot pink trouser from French Connection is to die for! I got so many compliments and the colour / fit was perfect.”

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(Online) - Posted 3 months ago

“The clothes are good quality and suitable for any age”

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(Online) - Posted 3 months ago

“I ordered a lovely blouse which was great quality and design, it sadly didn't suit me due to my body shape but it was very easy to return for refund. At the same time I ordered another top from a different company which arrived in wrong colour. I mistakenly thought it was also French Connection and queried the mistake. Even though not from them they were very helpful and pleasant in sorting my error. I was very grateful and impressed how they handled everything for me. I would highly recommend them.”

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(Online) - Posted 3 months ago

“Loverly helpful young man served me in your 02 store. He was very helpful in finding me the sizes I required”

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(POS) - Posted 3 months ago

“Store very well presented staff friendly and helpful Good range of srock”

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(POS) - Posted 3 months ago

“Great experience with the staff who were very helpful”

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(POS) - Posted 3 months ago

“Fabulous denim dress. I love it.”

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(Online) - Posted 3 months ago

“FC never lets me down”

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(POS) - Posted 3 months ago

“Excellent customer service and good quality always guaranteed x”

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(POS) - Posted 3 months ago

“Always brilliant helpful and happy staff a credit to your store”

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(POS) - Posted 3 months ago

“Having visited the outlet store on several occasions recently, I'm now sett for the summer and holidays. Varied products for all occasions, and the sizing is very good. Excellent staff, courteous, friendly and helpful.”

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(POS) - Posted 3 months ago

“Stylish clothes, good quality”

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(Online) - Posted 3 months ago

“Very good shop great selection of clothes and delighted with purchase”

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(POS) - Posted 3 months ago

“I’ve worn your clothes for many years now and they never fail to get a compliment. A classic stylish brand”

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(Online) - Posted 3 months ago

“First time I've shopped here and love the coord styles and fit - staff were friendlt and helpful. Will be back!”

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(POS) - Posted 3 months ago

“This year, I think the range at French Connection has been fantastic. I've bought so many pieces and far more from here than other brands.”

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(Online) - Posted 3 months ago

“Very excellent! Nice clothes and very kind staff”

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(POS) - Posted 3 months ago

“Great service, very helpful staff”

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(POS) - Posted 3 months ago

“Staff are lovely in store and products are as shown on website. Very happy with my purchases”

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(Online) - Posted 3 months ago

French Connection is rated 4.8 based on 3,108 reviews